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AA: Car insurance reviews

4.04
Based on 183 reviews, last reviewed 3rd Sep 2026
1300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
38%
See only 4 star reviews
10%
See only 3 star reviews
5%
See only 2 star reviews
4%
See only 1 star reviews
43%

Latest highest rating:

5

Good price on car insurance with plenty of cover Good price on car insurance with plenty of cover Reviewed on: 3rd September 2026
P Reynolds's avatar
P Reynolds

Latest lowest rating:

2

Always check on renewal price for better deal We received our renewal price and after looking elsewhere decided to ring to see if they could offer a better price. This they did taking a substantia... Read more Reviewed on: 4th September 2025
Roland Webster's avatar
Roland Webster

About this product

With AA car insurance, you can choose from three levels of cover depending on your needs. Each level has different features and benefits.

If you buy an AA car insurance policy, you’ll keep your no claim discount and pay no excess if an uninsured driver hits your car and it's not your fault. You can also get discounted breakdown cover.

AA car insurance reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Car insurance reviews (183)

AA BEAM - good value for money

5
I have combined car insurance and breakdown cover with AA BEAM; simple and straightforward to use esp with the app. Customer service responds to emails promptly and helps sort out any issues out pretty quickly and in a friendly manner. Reviewed on: 20th August 2026

Very affordable!

5
Cheapest car insurance and having had excellent experiences with AA breakdown cover I trust their insurance services to be excellent. Reviewed on: 20th August 2026

Good services, a bit deceptive about the breakdown c...

4
Good services, a bit deceptive about the breakdown cover Reviewed on: 20th August 2026

Effortless !

5
Effortless changeover from my previous supplier. Best price and no fuss or worry.. Reviewed on: 19th August 2026

Excellence customer service

5
Excellent customer service, no hidden cost or stupid add ons . Very easy to understand exactly what your getting with the cover Reviewed on: 13th August 2026

My car was written off in a crash.

5
My car was written off in a crash. The AA provided excellent customer care and arranged everything including a courtesy car. Reviewed on: 16th July 2026

AA top company

5
Very competitive price wise ,easy to use site,helpful staff very good all round company. Reviewed on: 16th April 2026

Not a bad price and good customer service

4
Attempting to prove NCB was a pain, customer service team were good. Good cost to start, yet due to a claim from 2 years ago that was not our fault did not affect our NCB and did not alter the previous premium the AA uplifted the value of the new premium? Reviewed on: 23rd January 2026

Good set up.

5
Set up was good and easy to complete. It was not the cheapest but very close. Friends are with the AA and recommended the site. Reviewed on: 7th October 2025

Easy to discuss on phone helpful lots of options

5
Easy to discuss on phone helpful lots of options Reviewed on: 6th September 2025

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