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Quotemehappy.com: Car insurance reviews

Name: Car insurance
Rating: 2.43 (122 reviews)

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2.43

Based on 122 reviews, last reviewed 21st Apr 2026

No new 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

37%

12%

46%

Latest highest rating:

5

Very happy with cover, price and ease of purchase an... Very happy with cover, price and ease of purchase and renewal. Reviewed on: 17th July 2025

Latest lowest rating:

1

Don't insure with them. Don't insure with them. Nil customer service. Their online chat agents refuse to record complaints! Save your time and money and use a reputable insu... Read more Reviewed on: 21st April 2026

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About this product

Quotemehappy.com provide self-service car insurance policies.

There are five levels of Quotemehappy.com car insurance with different features and coverage limits so you can choose what’s best for your circumstances. You’ll need to be aged between 21 and 75 to buy a policy.

Quotemehappy.com car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Quotemehappy.com before, you can also leave a review and share your experience.

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Quotemehappy.com Car insurance reviews (122)

Don't insure with them.

Don't insure with them. Nil customer service. Their online chat agents refuse to record complaints! Save your time and money and use a reputable insurer. Reviewed on: 21st April 2026

Steer Clear

This is possibly one of the most incompetent companies that I have had the unfortunate experience of having to deal with. My son took out car insurance with them, he’s travelling so we made them aware there would be minimal use of the car but that we would use the car as we are named drivers. We have had numerous issues with the black box not working completely or just not recording. We have messaged them several times to make them aware and received no response. There is no way of contacting them by phone and their chatbot always says no one is available and filling out the form online which is the only available way to contact gives no response. Zero communication despite frequent attempts to contact. We have just received a letter to state that the insurance policy has been cancelled due to the black box not recording!!! Absolute joke. We are now taking the matter to the FCA to highlight just how incompetent this company are Reviewed on: 16th March 2026

Terrible company, cancelled my insurance for NOT dri...

Terrible company, cancelled my insurance for NOT driving my car Reviewed on: 12th March 2026

Misleading Cover, Poor Claims Handling

I had an extremely frustrating experience with Quote Me Happy after making a claim. When arranging my policy, I specifically paid for the courtesy car as an optional extra. However, after my vehicle was involved in an accident, I was told I would not be provided with a hire vehicle because I allegedly did not have “total loss hire cover” – a type of cover that was never offered to me as an optional extra in the first place. What makes this even worse is that they are now classing my car as a total loss when it has not even been properly assessed yet. No final inspection or confirmation has been completed, yet they are already using this as a reason to refuse a courtesy car. This is completely unacceptable and premature. This feels misleading and unfair. I paid for courtesy car cover in good faith, only to be told when I actually needed it that it doesn’t apply due to conditions that were never clearly explained at the point of sale. If courtesy car cover becomes void in the event of a potential write-off, this should be made crystal clear before customers are charged for it. Communication throughout the claim has been slow, unhelpful, and inconsistent, adding unnecessary stress to an already difficult situation. I feel completely let down as a customer and would not recommend Quote Me Happy to anyone who expects transparent cover and fair treatment. Reviewed on: 4th December 2025

Very poor at handling claims

Very poor at handling claims, gave incorrect legal information and let guilty party, a company, off the hook with their total incompetence to the extent that I suspect they were acting on their behalf Reviewed on: 20th November 2025

DO NOT GO WITH THIS COMPANY FOR ANYTHING.

DO NOT GO WITH THIS COMPANY FOR ANYTHING. I've been with this company since February and have insured my first car with them which is a 2012 citroen c1, so nothing sporty at all. Yet their app that you have to use and the black box they have sent me has caused me nothing but issues since day 1. They've threatened to cancel my policy a few times due to the lack of service they provide as I've had to recently put in WEEKLY complaint to them about this issue and they still haven't fixed it. I've had several cases open up with them due to their services being so poor that they had to look into it further and I still have no fix. I've been sending them constant complaint emails since the first month I've been with them. And more recently they've just started to ignore Mt emails and do absolutely nothing about the issues I'm having. I've just woken up this morning (30/09/2025) with an email from them saying that my weekly report was overall red and if I get another red rated week then my policy is being cancelled. Even though I've contacted multiple people across last week about the same things but I have no solution and no response from them. So the point of this rating is to try and warn other people like me who have just passed their test and looking for cheap insurance to STAY AWAY from this company as they will give you nothing but issues, fake promises, stress, and nothing positive to look at. Reviewed on: 30th September 2025

they do not respect customers, they charge too much,...

they do not respect customers, they charge too much, they are illogical, they take advantage of situations. Reviewed on: 20th July 2025

Very happy with cover, price and ease of purchase an...

Very happy with cover, price and ease of purchase and renewal. Reviewed on: 17th July 2025

Absolutely disgusting service !

Absolutely disgusting service !! My son has had insurance for 6 months no issue, black box has now decided he drives too much !!! Although his driving is 100%. Cancelled his insurance and stole his 6 mths payments. Absolutely swindle, praying on young people. Should be ashamed of yourselves Reviewed on: 3rd March 2025

Would have left zero stars if possible.

Would have left zero stars if possible. Do not use this rip off insurance company! I just changed my car and gone from group 36 down to group 22, I expected a refund but was charged more... Also my renewal quote is £630 the exact same as my previous car. I did the comparison quotes on Google and quotes from other insurers are at least £300 cheaper. So there it is Quote me happy, also known as aviva are double the price of my other quotes, and they try telling me its not in their control! Absolutely disgusting!!! Reviewed on: 27th February 2025

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