Quotemehappy.com Car Insurance Reviews

Ratings based on 55 reviews Last review 2 days ago

Our Quotemehappy.com Car Insurance reviews can help you to find out what life as a Quotemehappy.com customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

5 29
4 10
3 2
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1 14

Your Car Insurance Reviews (55)

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21st February 2020

Corrupt and total rip off - AVOID AVOID AVOID!!!

Shocking - AVOID, AVOID,...

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Shocking - AVOID, AVOID, AVOID!
I had only been with Quote Me Happy for my car insurance for 1 year. The policy was due to expire in Oct last year and as with most car insurance policies it auto renewed.

Unfortunately I did not remember to check this and my policy auto renewed. I then noticed that my direct debit for my insurance premium seemed very high so I went onto the Quote Me Happy online portal and realized that they had doubled my insurance premium!!!

Just to be clear I had not made any claims with them, had 10 years plus of no claims and none of my other relevant details (like car, address etc.) had changed! They just decided to increase the premium by 100%!!

Now we all know that sometimes insurance providers will try a small increase in premiums blaming it on the previous years claims or some change in market or legislation but a 100% is completely unreasonable and bordering corrupt.

Obviously Quote Me Happy do not offer a telephone number so I could not speak to anyone but had to e-mail/message them. After a couple of days they replied saying that this needed to be sent to their specialist complaints team.

It then took 3 weeks for this specialist team to come back to me! This is 3 weeks to check my pricing and after all this time their decision - the pricing cannot be changed. The lady even went as far to say that I'm sure you can get far more competitive pricing and if I should have queried it at the time. I'm appalled! They've basically made a full years premium in half the time so have probably realized I wouldn't renew and thus decided not to do anything.

I would highly recommend people avoiding such an insurance provider. They may seem competitive up front when looking around but their terrible customer services combined with the most shocking approach to pricing to an existing customer shows they are not worth the risk!

I am going to escalate this to the financial ombudsman and cancel my policy.

AVOID AVOID AVOID!

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13th January 2020

Horrendous, poor service and customer support

Wouldn’t let me change direct debit date, told me if I want to change you need to cancel your policy and start again. Followed there advice and discovered that the new policy they offered me has gone up from £62 a month to £140. Wouldn’t recommend them...

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Wouldn’t let me change direct debit date, told me if I want to change you need to cancel your policy and start again. Followed there advice and discovered that the new policy they offered me has gone up from £62 a month to £140. Wouldn’t recommend them at all. They have no operative so any contact is via email and takes minimum 24hrs to respond. Just got a poor responds of sorry we couldn’t help you

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20th December 2019

Terrible

Terrible!! Very happy to take the money and give nothing in return. There is no phone contact unless You have some claim. The only contact is via email and for the reply usually You have to wait until next day. I have spent £108 on translation of the ...

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Terrible!! Very happy to take the money and give nothing in return. There is no phone contact unless You have some claim. The only contact is via email and for the reply usually You have to wait until next day. I have spent £108 on translation of the NCD proof which met all the requirements mentioned on their website while uploading the NCD proof. And next day company comes back to me with another new requirement my proof do not meet. Clearly to avoid accepting NCD and increase the price. Policy canceled and never going to use this company again.

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19th December 2019

Avoid this company!

Where is the zero star...

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Where is the zero star option?

Absolute disgrace of a company. We were purposely struck by a white van driver in an act of road rage.

This sham of an insurer decided to accept liability without even asking us what happened or accessing the available CCTV which would definitively prove that we were not in the wrong.

Not a single phone call, all via a web interface with a box for the narrative limited to 200 characters. The system allows document upload but apparently they cannot accept pdf!? so I email my full statement instead. 9 days later and still no response, just more automated useless emails.

Steer well clear of this 'company', a bunch of fraudsters.

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13th November 2019

Cannot speak to anybody over the phone, no phone number to call.

When it says online, it is online only! Trying to speak to someone for assistance is impossible. It should be illegal for a business not to display a customer service telephone number. I had a fraudulent claim made against me. No payment was made...

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When it says online, it is online only! Trying to speak to someone for assistance is impossible. It should be illegal for a business not to display a customer service telephone number. I had a fraudulent claim made against me. No payment was made from my insurance policy and the Q system was updated but I have been unable to speak to anybody at Quotemehappy to restore my no claims discount. This is having a bad effect of future quotes as I left this company.

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2nd September 2019

THEY WILL NOT ACCEPT NON RENEWAL. TRIED CANCELING WITH THEM SEVERAL TIMES

I got a better quote from Shelia's Wheels I went to Quote me happy's website to let them know I would not be renewing with them several days before my insurance renewal was due - they even asked who my new insurer was and how much I had paid I even...

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I got a better quote from Shelia's Wheels I went to Quote me happy's website to let them know I would not be renewing with them several days before my insurance renewal was due - they even asked who my new insurer was and how much I had paid I even told them and still I have got threatening emails and letters from them to which I responded every time that I would not be renewing with them and to stop harassing me! And, today I have received a letter from them requesting I pay the full amount for my car insurance from 27-072018 to 27-07-2020 they can't even get that right, "to avoid taking further action" if not paid by 05-09-2019. Wow some company. The worse thing is their is no one to speak to to try to resolve this. So I will have to let them take me to court and resolve it there.

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4th August 2019

Brilliant if you want on-line access to your policy

I like to add my son to the policy occasionally when he comes to visit for a few days and then take him back off again. With the on-line access I can do this myself so there are no administration fees and so I am only charged a pro-rata fee which...

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I like to add my son to the policy occasionally when he comes to visit for a few days and then take him back off again. With the on-line access I can do this myself so there are no administration fees and so I am only charged a pro-rata fee which works out quite reasonable.

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22nd July 2019

Really reasonable premium, good customer service

Would definitely recommend this company, gave me by far the best quote even in my second year (normally shop around out of habit but nobody beat them!) Customer service is good. Paper free correspondence is a plus point.

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12th June 2019

I am still waiting for them to activate my account 5 days and counting

I have reviewed this company and proved that it is me and I am still waiting for them to reset my account. after they left me without a policy for 10 months and I was only aware when the motor insurance database got in touch with me. I am unable to...

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I have reviewed this company and proved that it is me and I am still waiting for them to reset my account. after they left me without a policy for 10 months and I was only aware when the motor insurance database got in touch with me. I am unable to get in touch with them. RESET MY ACCOUNT

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7th March 2019

AVOID

On-line only is ok when the web-site is working properly. I was quoted £10.78 2 days ago and thought I had paid as a notice, "Your payment has been successful" appeared...but the web page didn't move to confirmation. So I emailed them. It takes 48 ...

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On-line only is ok when the web-site is working properly. I was quoted £10.78 2 days ago and thought I had paid as a notice, "Your payment has been successful" appeared...but the web page didn't move to confirmation. So I emailed them. It takes 48 hours to reply and they tell me my payment was not taken. I tried again today and was quoted £58.69. There is no way to question this, the help categories do not have this as an option. The virtual help can only answer FAQ's. So I have Tweeted their help. No reply. I change my car tomorrow. I decided to cancel this account and look for another but there is a £50 charge. Against my better judgement I decided to bite the bullet and pay. Guess what, the site is down! I will not be renewing in October and getting very worried about tomorrow.
Just had another email, apparently circumstance change so quickly they have had to charge me more, yeah right.
Quotemeveryunhappy.com

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23rd November 2018

Ripped off £80

Having been with Quote Me Happy for 7 years and never needed to make a claim, I recently had to cancel my insurance with them because my car got written off. I could only contact them by email which took days and days to solve my issue, I got not only...

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Having been with Quote Me Happy for 7 years and never needed to make a claim, I recently had to cancel my insurance with them because my car got written off. I could only contact them by email which took days and days to solve my issue, I got not only charged too much for the cancellation fee but also they refunded me only some of my money. £80 too short. After that they stopped responding to my emails. I was absolutely disgusted with the service I got from Quote Me Happy and would advise everyone not to do business with them. I will be getting in touch with BBC Watchdog to have Quote Me Happy investigated.