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Quotemehappy.com: Car Insurance reviews

Name: Car Insurance
Rating: 3.06 (112 reviews)

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2.84

Based on 112 reviews, last reviewed 3rd Oct 2024

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

39%

13%

42%

Latest highest rating:

5

Quotemehappy.com saved the day After being with ByMiles for 4 years they told me they could not insure me anymore with only a month to shop around. I was worried that I would find a... Read more Reviewed on: 26th August 2024

Latest lowest rating:

1

I renewed with this company but why?!. I renewed with this company and I can say the service I have received this time wasn’t the greatest. I called serval times for them to change my addre... Read more Reviewed on: 3rd October 2024

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About this product

Are you looking for your next car insurance provider? Check out the Quotemehappy.com car insurance reviews on Smart Money People, left by genuine customers to give you insight into life as a Quotemehappy.com policyholder.

Quotemehappy.com is a part of Aviva, offering home, life and car insurance policies. Quotemehappy.com provides flexible online access to compare, buy and manage your insurance policies. See how well genuine customers rate their policies by checking out the reviews on Smart Money People.

What do you need from a car insurance policy? Do you value the lowest price on the market, or would you prefer to pay a higher premium to secure some additional extras? Do you need a specialist type of insurance, like young driver or short-term cover? Whatever your needs, check out our Quotemehappy.com car insurance reviews to make an informed decision about your next provider.

Have you had a car insurance policy through Quotemehappy.com? Leave an honest review today so we can help people like you make better decisions. Did you find the cost of the premium suitable for the level of cover you received? Did you have to make a claim, and if so, how smoothly was it dealt with? What was your experience with the customer service team? Whether good or bad, write a Quotemehappy.com car insurance review to share your experience with our Smart Money People community.

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Quotemehappy.com Car Insurance reviews (112)

Renewal better than any other companies

Usually I change car insurance providers every year to get the best deal, but my renewal quote was better than any other insurer Reviewed on: 23rd July 2020

Fair insurance

I have used quotemehappy a few times now as they have been cheapest whilst comparing, only low point is they don't have a call centre or able to give hard copies of documents Reviewed on: 13th July 2020

Horrible Bunch

Horrible.. Even though my policy has not began,I have sent many emails for it to be cancelled as I would be changing my car before the end of my current policy (with another company). It is just ruse to say that they reply emails within 24hours and they are available 24/7. Maybe this is a pre-warning prior to starting with them. I am not sure I would be happy with their services.. Having read a lot of reviews,I can only assume that they are not worth the custom. I would keep writing to them and keep you informed. But I can say they are a useless bunch!!!. I am sure they want to prolong so that I get penalised. Horrible service. Reviewed on: 10th July 2020

What an absolute shambles

Total lack of customer service and easy website. All this cloaked in lack of customer service to reducing prices. Trying to get a 1 day terminology solved over a NCD was a nightmare so I just cancelled the insurance after just 6 days - when a simple conversation could have resulted in them getting my business full time. Life is not worth the stress of dealing with company like this Reviewed on: 17th June 2020

Dreadful

Cannot speak to anybody dreadful service The website doesn't help you avoid at all costs!!!! Reviewed on: 7th June 2020

TRULY dreadful company

Truly dreadful company! Terrible customer service please avoid at all costs. No customer service number or email, so hard to get hold of. Because of the corona virus I needed extra time to gather together no claims discount because all the companies took ages to get back to me. Aswell as my wife being a nurse and family members being subject to corona virus we have had quite a difficult month or so, all of this was explained to customer service and they had nothing to say other than no extension will be given and that they are cancelling our policy and fining us £55. Now my wife has been getting taxis to work and we can't safely go to the shops. We tried getting new insurance straight away but because of staff shortages it's been a few days that we have had no use of a car. I can't explain strongly enough how poor their service was. They just simply did not care about us as people and had no care for us being their customers. Reviewed on: 30th April 2020

Cheapest car insurance deal with no problems

Their quote was the cheapest around for car insurance. I uploaded my proof of no claims on their website, but never heard that it was accepted and ended up having to upload it again which was a bit of a nuisance. No phone lines to call as everything is done online which again was a bit annoying but no other problems. Reviewed on: 27th April 2020

Corrupt and total rip off - AVOID AVOID AVOID!!!

Shocking - AVOID, AVOID, AVOID! I had only been with Quote Me Happy for my car insurance for 1 year. The policy was due to expire in Oct last year and as with most car insurance policies it auto renewed. Unfortunately I did not remember to check this and my policy auto renewed. I then noticed that my direct debit for my insurance premium seemed very high so I went onto the Quote Me Happy online portal and realized that they had doubled my insurance premium!!! Just to be clear I had not made any claims with them, had 10 years plus of no claims and none of my other relevant details (like car, address etc.) had changed! They just decided to increase the premium by 100%!! Now we all know that sometimes insurance providers will try a small increase in premiums blaming it on the previous years claims or some change in market or legislation but a 100% is completely unreasonable and bordering corrupt. Obviously Quote Me Happy do not offer a telephone number so I could not speak to anyone but had to e-mail/message them. After a couple of days they replied saying that this needed to be sent to their specialist complaints team. It then took 3 weeks for this specialist team to come back to me! This is 3 weeks to check my pricing and after all this time their decision - the pricing cannot be changed. The lady even went as far to say that I'm sure you can get far more competitive pricing and if I should have queried it at the time. I'm appalled! They've basically made a full years premium in half the time so have probably realized I wouldn't renew and thus decided not to do anything. I would highly recommend people avoiding such an insurance provider. They may seem competitive up front when looking around but their terrible customer services combined with the most shocking approach to pricing to an existing customer shows they are not worth the risk! I am going to escalate this to the financial ombudsman and cancel my policy. AVOID AVOID AVOID! Reviewed on: 21st February 2020

Horrendous, poor service and customer support

Wouldn’t let me change direct debit date, told me if I want to change you need to cancel your policy and start again. Followed there advice and discovered that the new policy they offered me has gone up from £62 a month to £140. Wouldn’t recommend them at all. They have no operative so any contact is via email and takes minimum 24hrs to respond. Just got a poor responds of sorry we couldn’t help you Reviewed on: 13th January 2020

Terrible

Terrible!! Very happy to take the money and give nothing in return. There is no phone contact unless You have some claim. The only contact is via email and for the reply usually You have to wait until next day. I have spent £108 on translation of the NCD proof which met all the requirements mentioned on their website while uploading the NCD proof. And next day company comes back to me with another new requirement my proof do not meet. Clearly to avoid accepting NCD and increase the price. Policy canceled and never going to use this company again. Reviewed on: 20th December 2019

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