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Quotemehappy.com: Car insurance reviews

Name: Car insurance
Rating: 2.97 (119 reviews)

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2.57

Based on 119 reviews, last reviewed 4th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

38%

13%

44%

Latest highest rating:

5

Very happy with cover, price and ease of purchase an... Very happy with cover, price and ease of purchase and renewal. Reviewed on: 17th July 2025

Latest lowest rating:

1

Misleading Cover, Poor Claims Handling I had an extremely frustrating experience with Quote Me Happy after making a claim. When arranging my policy, I specifically paid for the courtesy car... Read more Reviewed on: 4th December 2025

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About this product

Quotemehappy.com provide self-service car insurance policies.

There are five levels of Quotemehappy.com car insurance with different features and coverage limits so you can choose what’s best for your circumstances. You’ll need to be aged between 21 and 75 to buy a policy.

Quotemehappy.com car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Quotemehappy.com before, you can also leave a review and share your experience.

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Quotemehappy.com Car insurance reviews (119)

Avoid Avoid Avoid

Avoid Avoid Avoid Avoid Avoid Avoid - Zero communication. I signed up to Quotemehappy from Comparethemarket. The first issue I experience was the online only - no communication over the phone. So I sent an email to clarify that my NCB was protected as I had selected because the policy docs illustrated the issue post signup. Indeed they responded with an extra fee. Which I complained about because it should have been inclusive in the price I selected. After this point communication was sparse or near zero. They confirmed my NCB had been taken into account however that was not answering the question. Now I have not had contact with them for 48 hours despite their commitment to a 24 hour response time. I have asked to cancel my cover in full twice without a response. I have contacted Aviva over the phone and they refer me back to the email or an online contact form. I am now approaching my bank to get the full refund. Never again. If you want swift action and clarity avoid. Reviewed on: 18th December 2020

Customer service? There is none!

Took out car insurance with them and set up a direct debit to pay by instalments. Failed to collect first two payments and sent threatening emails and letters. Wanted to contact them to resolve issue, but there is absolutely no way to contact them by telephone. Two goes at contacting them through their website and still no reply. Cannot find an email for them. They’re doing a great job of bringing Aviva (the parent company into disrepute. I’ll never use them or Aviva again no matter what the comparative costs are and would never recommend thar anyone else use them. Reviewed on: 7th December 2020

Zero Customer Care

Trying to contact them is a NIGHTMARE if there's a problem; extremely frustrating and NO customer care at all. If you never have a query or an issue, they probably seem ok, but in almost 30 years of getting insurance I've never had this sort of experience. Contacting them to ask a question is designed to be difficult; I would not recommend them to anyone regardless of price - they're not the cheapest anyway. The difficulty in communicating is the main issue. Reviewed on: 23rd November 2020

No customer service and hidden charges

Following on from other reviews I wanted to back up the experiences of others that Quote Me Happy does not have customer service. The only number you are given is a claims number and this goes straight through to an automated referral service for either the RAC or window repair service. This company seems to have been set up without any customer service representatives at all, which is the last thing you want if you have to make a claim. Additionally there are hidden charges, such as trying to charge £25 if you want to cancel even before the policy has started (which is contradictory to the Financial Services (Distance Marketing Regulations) 2004.) If you use the quote they give you you should be able to get a company that has a customer service department to match their quote. I would strongly advice avoiding this company. Reviewed on: 20th October 2020

Absolutely atrocious service

Absolutely atrocious service I was involved in a no-fault accident they wrote my car off over the phone and arranged to collect it the next day. To date that was 17 days ago, no car, no payment, no answers, no excuses, I am unable to contact them as some of the numbers they give me do not respond. When I do get through to the one general number I can I have to go through 2 or 3 people to get to the one I want, often getting cut off, usually 40-60 minutes on hold—still, no answers. To rub salt in the wounds, they wrote off the car, so I no longer require the insurance cover, they charged a £65 cancellation fee!! Reviewed on: 31st August 2020

Easy to use

Ive been a customer of Quote Me Happy for years and have found them very user friendly. Their quotes usually beat competitors. Reviewed on: 29th August 2020

Absolute con company - AVOID AT ALL COSTS

Absolute con company! Paid my insurance in full in May 2020, I’ve now bought a new car and Quotemehappy won’t let me change my policy! There is no customer service to contact anyone and they don’t bother replying to emails. So the two automated options they give me are either to cancel my policy which will cost me another £56 or keep the policy as it is which is utterly pointless as I don’t own that car anymore! Fuming with this total joke of a company. Won’t ever be using them again. Reviewed on: 6th August 2020

Renewal better than any other companies

Usually I change car insurance providers every year to get the best deal, but my renewal quote was better than any other insurer Reviewed on: 23rd July 2020

Fair insurance

I have used quotemehappy a few times now as they have been cheapest whilst comparing, only low point is they don't have a call centre or able to give hard copies of documents Reviewed on: 13th July 2020

Horrible Bunch

Horrible.. Even though my policy has not began,I have sent many emails for it to be cancelled as I would be changing my car before the end of my current policy (with another company). It is just ruse to say that they reply emails within 24hours and they are available 24/7. Maybe this is a pre-warning prior to starting with them. I am not sure I would be happy with their services.. Having read a lot of reviews,I can only assume that they are not worth the custom. I would keep writing to them and keep you informed. But I can say they are a useless bunch!!!. I am sure they want to prolong so that I get penalised. Horrible service. Reviewed on: 10th July 2020

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