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Quotemehappy.com: Car insurance reviews

2.29
Based on 122 reviews, last reviewed 21st Apr 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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12%
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3%
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2%
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46%

Latest highest rating:

5

Very happy with cover, price and ease of purchase an... Very happy with cover, price and ease of purchase and renewal. Reviewed on: 17th July 2025
CraigT's avatar
CraigT

Latest lowest rating:

1

Don't insure with them. Don't insure with them. Nil customer service. Their online chat agents refuse to record complaints! Save your time and money and use a reputable insu... Read more Reviewed on: 21st April 2026
Paula's avatar
Paula

About this product

Quotemehappy.com provide self-service car insurance policies.

There are five levels of Quotemehappy.com car insurance with different features and coverage limits so you can choose what’s best for your circumstances. You’ll need to be aged between 21 and 75 to buy a policy.

Quotemehappy.com car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Quotemehappy.com before, you can also leave a review and share your experience.

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Quotemehappy.com Car insurance reviews (122)

call centre staff do not listen

2
I reported a claim in the first week of June 2022, I gave Quote me Happy the third party details including their insurers, policy number and their claim reference, Quote me happy told me that the third party was insured with a different company, nearly two months on I have discovered that I was right all along and that the intellectually challenged call centre staff at Quote me happy had entered the reg of the third party incorrectly which flaged up a different insurer. As a consequence my claim has been delayed and repairs to my vehicle may not happen until the autumn or winter. Not good enough. This chaotic approach to insurance is symptomatic of a general decline in intellectual ability among the younger generation.God help us all. Reviewed on: 28th July 2022

Unable to access Web site

1
Sold my car and tried to advise Quote me Happy on Web site. Unable to sign in, changed password still unable to sign in. Had to send a complaint as no other way to contact. Received a reply saying all now cleared. Still unable to sign in. Cancelled my direct debit so this stirred them into action and threatened me with action if I don't pay. What a waste this company is without an alternative point of contact. Reviewed on: 9th July 2022

Car insurance

1
Worst have met Basically no service Avoid it Reviewed on: 8th July 2022

Zero customer service

2
Just awful. Call at 4.45 and they are already closed. Nobody to answer questions. Don't respond to the online chat, charged me excess on a no fault claim despite the other company admitting liability. Had to arrange our own repair garage and hire car. Awful, wish to god I'd just paid an extra £20 and gone to a proper insurance company. Avoid at all costs. Just because the premium is a fraction lower, its not cheaper in the long run. Just disgusted. Reviewed on: 6th July 2022

automatic renewal scam

1
They renewed my car insurance without my instigation, taking money from my Paypal account. When I asked them to cancel it and have my money returned to me, it was £25 short which I can ill afford to lose. How much of their profits are made up from this practice, which feels very much like a scam to me. Automatic renewal should be stopped and made illegal. Reviewed on: 25th June 2022

Poor customer service

1
Left me without cover, could not contact them other than by email. Took 3 days to reply. I went elsewhere and they charged cancellation fee despite my car not being covered. Reviewed on: 22nd April 2022

Rubbish company - I would never use

1
They work with Aviva . I changed a car on my insurance . Recieved approx 50 pounds refund and then got a bill for approx 45 pounds for admin. It says on website it’s free to change cars. Then on top , there’s no way to contact them. I eventually found an email and never got a reply. Not worth getting insurance from a place that doesn’t talk to you when help is needed nor reply to an email. Their inconvenience outweighs the price savings. Pay more and get customer service Reviewed on: 17th April 2022

Dont insure new build homes

1
Beware tho. I moved to a new build house and they would not insure it so told me to cancel which cost £33. I don't think I should have had to pay cancellation fee as it was them who were not prepared to insure my new build which also had the standard 10 Yr guarantee and was probably less of a risk than my old house. They are still looking into this.....tbc?? Reviewed on: 26th February 2022

DO NOT USE!

1
DO NOT USE! They scumbag your money and you literally can’t get through to speak to anyone! Nearly 8 months I’m still fighting for my own money Reviewed on: 9th February 2022

Excess not repaid - NON-FAULT incident!

1
Below is the reply I have received from Carpenters, (solicitor quote me happy put you with) I’ve been pursuing this for months and it’s utterly ridiculous, I am entitled to my money back from the excess I had to pay for a non-fault because quote me happy never waived it! My car was parked at the time and an Asda delivery driver hit it! I didn’t sustain an injury, but I had to pay the garage excess when my car was fixed… he damaged an entire side of my vehicle! Dear Mrs, Thank you for your email. Unfortunately we have closed our file of papers on the 25th of October 2021, due to insufficient prospects on your case. The third party insurers have raised Low Velocity Impact (LVI) on your case, firmly disputing how an injury could have been caused, as the damage that has been sustained to your vehicle was very minimal. Therefore, we are unable to take on your case in any capacity and we would ask you to seek legal representation elsewhere if this is possible. Kind Regards carpenters2 Max Read Customer Resolutions Advisor [email protected] Leonard House, Scotts Quays, Birkenhead, Merseyside, CH41 1FB Reviewed on: 24th January 2022

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