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Quotemehappy.com: Car insurance reviews

Name: Car insurance
Rating: 3.03 (116 reviews)

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2.71

Based on 116 reviews, last reviewed 20th Jul 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

39%

13%

43%

Latest highest rating:

5

Very happy with cover, price and ease of purchase an... Very happy with cover, price and ease of purchase and renewal. Reviewed on: 17th July 2025

Latest lowest rating:

1

they do not respect customers, they charge too much,... they do not respect customers, they charge too much, they are illogical, they take advantage of situations. Reviewed on: 20th July 2025

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About this product

Quotemehappy.com provide self-service car insurance policies.

There are five levels of Quotemehappy.com car insurance with different features and coverage limits so you can choose what’s best for your circumstances. You’ll need to be aged between 21 and 75 to buy a policy.

Quotemehappy.com car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Quotemehappy.com before, you can also leave a review and share your experience.

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Quotemehappy.com Car insurance reviews (116)

Rubbish company - I would never use

They work with Aviva . I changed a car on my insurance . Recieved approx 50 pounds refund and then got a bill for approx 45 pounds for admin. It says on website it’s free to change cars. Then on top , there’s no way to contact them. I eventually found an email and never got a reply. Not worth getting insurance from a place that doesn’t talk to you when help is needed nor reply to an email. Their inconvenience outweighs the price savings. Pay more and get customer service Reviewed on: 17th April 2022

Dont insure new build homes

Beware tho. I moved to a new build house and they would not insure it so told me to cancel which cost £33. I don't think I should have had to pay cancellation fee as it was them who were not prepared to insure my new build which also had the standard 10 Yr guarantee and was probably less of a risk than my old house. They are still looking into this.....tbc?? Reviewed on: 26th February 2022

DO NOT USE!

DO NOT USE! They scumbag your money and you literally can’t get through to speak to anyone! Nearly 8 months I’m still fighting for my own money Reviewed on: 9th February 2022

Excess not repaid - NON-FAULT incident!

Below is the reply I have received from Carpenters, (solicitor quote me happy put you with) I’ve been pursuing this for months and it’s utterly ridiculous, I am entitled to my money back from the excess I had to pay for a non-fault because quote me happy never waived it! My car was parked at the time and an Asda delivery driver hit it! I didn’t sustain an injury, but I had to pay the garage excess when my car was fixed… he damaged an entire side of my vehicle! Dear Mrs, Thank you for your email. Unfortunately we have closed our file of papers on the 25th of October 2021, due to insufficient prospects on your case. The third party insurers have raised Low Velocity Impact (LVI) on your case, firmly disputing how an injury could have been caused, as the damage that has been sustained to your vehicle was very minimal. Therefore, we are unable to take on your case in any capacity and we would ask you to seek legal representation elsewhere if this is possible. Kind Regards carpenters2 Max Read Customer Resolutions Advisor [email protected] Leonard House, Scotts Quays, Birkenhead, Merseyside, CH41 1FB Reviewed on: 24th January 2022

Horrendous Experience

Having to deal with a claim for an accident that was not my fault has been a nightmare. The only form of communication is via email, which doesn’t appear to get responded to, or a chat facility which is totally dreadful and leaves you unable to get simple answers and banging your head against a brick wall. Just avoid and pay and extra £100 on your premium. I will be from now on. Reviewed on: 5th January 2022

Always cheapest

Always cheaper than any other quote especially with the multi car discount. Reviewed on: 2nd October 2021

Avoid or They'll VOID you

Really good price but really bad service I would not recommend this service. Pay the extra £100 else were to get the proper service and insurance. If you have a accident they do not help you they do not communicate with you they VOID your policy instantly no phone call no communication HOWEVER they do email you very minimum information to say your insurance has been cancelled. After this I received a debt collectors letter for around £15000 claiming to take me to court unless i pay for an accident which was not my fault. Did not hear back from anyone for months and i had to to keep chasing and putting in complaints with AVIVA. This accident happen in 2018 and has only been looked into and solved now in 2021. DONT DO IT look else were with proper cover Admiral Direct line are much better and offer allot more security. Reviewed on: 30th March 2021

Avoid Avoid Avoid

Avoid Avoid Avoid Avoid Avoid Avoid - Zero communication. I signed up to Quotemehappy from Comparethemarket. The first issue I experience was the online only - no communication over the phone. So I sent an email to clarify that my NCB was protected as I had selected because the policy docs illustrated the issue post signup. Indeed they responded with an extra fee. Which I complained about because it should have been inclusive in the price I selected. After this point communication was sparse or near zero. They confirmed my NCB had been taken into account however that was not answering the question. Now I have not had contact with them for 48 hours despite their commitment to a 24 hour response time. I have asked to cancel my cover in full twice without a response. I have contacted Aviva over the phone and they refer me back to the email or an online contact form. I am now approaching my bank to get the full refund. Never again. If you want swift action and clarity avoid. Reviewed on: 18th December 2020

Customer service? There is none!

Took out car insurance with them and set up a direct debit to pay by instalments. Failed to collect first two payments and sent threatening emails and letters. Wanted to contact them to resolve issue, but there is absolutely no way to contact them by telephone. Two goes at contacting them through their website and still no reply. Cannot find an email for them. They’re doing a great job of bringing Aviva (the parent company into disrepute. I’ll never use them or Aviva again no matter what the comparative costs are and would never recommend thar anyone else use them. Reviewed on: 7th December 2020

Zero Customer Care

Trying to contact them is a NIGHTMARE if there's a problem; extremely frustrating and NO customer care at all. If you never have a query or an issue, they probably seem ok, but in almost 30 years of getting insurance I've never had this sort of experience. Contacting them to ask a question is designed to be difficult; I would not recommend them to anyone regardless of price - they're not the cheapest anyway. The difficulty in communicating is the main issue. Reviewed on: 23rd November 2020

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