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Quotemehappy.com: Car insurance reviews

Name: Car insurance
Rating: 2.40 (131 reviews)

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2.40

Based on 131 reviews, last reviewed 17th Sep 2026

200% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

36%

12%

47%

Latest highest rating:

5

Reasonably priced can make changes on line without i... Reasonably priced can make changes on line without incurring a cost. Reviewed on: 20th August 2026

Latest lowest rating:

1

Scam car insurance. Scam car insurance. Don’t trust this cheap insurance. They tell you the app isn’t connected, even though trips are still showing up in the app. I foll... Read more Reviewed on: 17th September 2026

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About this product

Quotemehappy.com provide self-service car insurance policies.

There are five levels of Quotemehappy.com car insurance with different features and coverage limits so you can choose what’s best for your circumstances. You’ll need to be aged between 21 and 75 to buy a policy.

Quotemehappy.com car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Quotemehappy.com before, you can also leave a review and share your experience.

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Quotemehappy.com Car insurance reviews (131)

Scam car insurance.

Scam car insurance. Don’t trust this cheap insurance. They tell you the app isn’t connected, even though trips are still showing up in the app. I followed through all the steps on the email. Then get an email saying I’m a gold rated user, only to shortly after receive a policy cancellation. When I question this to the not very useful and inconvenient chatbot (cannot actually call someone), they say there’s nothing they can do even though I had reasons for all their accusations. Then I have to cancel the policy myself to not have it cancelled so am charged ~60% of my policy over the less than 3 months using it. A scam! Dont recommend it to anyone. Never had a problem with a black box before. Reviewed on: 17th September 2026

My son's black box insurance was cancelled following...

My son's black box insurance was cancelled following a RED driving rating. BUT the red rating was from 11th - 18th Aug and the cancelation email was on 31st Aug. On their policy and emails they state they MAY cancel after a RED. But now on their emails today, after I have gone back on each of their emails they are now saying "they WILL" cancel, even though its not on any policy documents. My son then got an email saying his driving had improved to Amber. They emailed the cancelation to him, but did not put any letter on the online portal, just an email to his gmail. He was on military exercise for two weeks and didnt see any of this. I found out by seeing a refund on my credit card account. They will not back down, even though after the cancellation date they sent the weekly email regarding driving rate and that the app didn't seem to be active. But QMH do not accept that sending emails after the threat of cancellation - 7 days notice - that they have overridden the cancellation by confirming the policy was still active. They did not in this email say that they policy was still going to be cancelled. They are now stating that the policy WILL be cancelled, even though the literature states it MAY be cancelled. There's no leeway and even though they have breach their contractual conditions, they aren't listening. From their policy "If you have a red driving week, we can cancel your policy, without further warnings, providing you with 7 days’ notice. Alternatively, we might decide to send you a further warning and follow up reminders which will include further tips on how to improve your driving. If you fail to improve your driving as requested, within the time specified, your policy will be cancelled with 7 days’ notice. THERE IS NO TIME SPECIFIED - I CANT SEE IT. If you have two consecutive red weeks or three separate red weeks in a three-month period, we will cancel your policy giving you Seven days’ notice to your last known postal and or email address." Reviewed on: 13th September 2026

AVOID - no human in the loop. It's cheap for a reason.

QuoteMeHappy (part of Aviva) told my 19-year-old daughter she had been driving her car — while it was locked, parked on our driveway, and we were on holiday in the US. When she tried to explain this, she couldn't get through to a single human being. Every response came from a bot. No phone call, no named agent, nothing. The outcome: they are now cancelling her policy. As any driver knows, a cancelled policy makes it far harder and more expensive to get insured again — this isn't a minor inconvenience, it's a young driver being penalised for something that didn't happen, with real consequences for her ability to drive at all. This is not an isolated case — as my wife's review and others on here show, there's no human oversight, cancellations are triggered automatically and communicated by SMS, and genuine attempts to raise a query get nowhere. My daughter's mental health has been affected by this, and we are far from the only family saying so. Amanda Blanc, Aviva's Group CEO, should be aware this is happening under the Aviva name. We're raising this with the Financial Ombudsman and considering contacting the media. AVOID — a company that can't put a human on the phone should not be trusted with your insurance. Reviewed on: 1st September 2026

Sent me faulty equipment that said was recording tri...

Sent me faulty equipment that said was recording trips but would not record. Had an email saying they were canceling my policy. You can not ring them just talk to an agent over text. I explained all of this to the agent and they were not interested. Overall I have had to pay an extra £150 on top for a cancellation through no fault of my own. I will not he going with them again and am absolutely disgusted Reviewed on: 31st August 2026

Reasonably priced can make changes on line without i...

Reasonably priced can make changes on line without incurring a cost. Reviewed on: 20th August 2026

Renewal in plenty of time to research

Renewal in plenty of time to research Reviewed on: 19th August 2026

Awful Experience with QuoteMeHappy Connect

I would strongly advise anyone considering QuoteMeHappy Connect insurance to think very carefully before purchasing this product. My daughter (a driver with 3 years no claims, previously successfully insured with the same company for the previous 2 years) has been insured by QMH for less than a month and her policy has already been cancelled due to “identified app or device mismanagement which is preventing trips being recorded.” We have tried to contact them many times without success. Our experience has completely destroyed our confidence in both the telematics system adopted by Quote Me Happy and the way the company administers their policies. Last week, we initially received an email congratulating the driver for improving their rating from Amber to Green. The following day, QuoteMeHappy contacted us stating that the app had detected no trips during the previous seven days. This made complete sense because the vehicle was not being used as the driver was overseas on holiday during this time. We subsequently received warnings alleging that the vehicle was making trips without the phone being correctly connected. We formally challenged this and specifically requested details of the journeys QuoteMeHappy claimed had taken place, together with an explanation of the apparent contradictions in its own data. This request was ignored by QMH. The situation then escalated significantly. This week we received another driver-rating email showing an Amber rating, followed within 24 hours by notification that the policy would be cancelled because trips had allegedly been made without the correct connection over the previous 21 days. This is particularly concerning because an insurer-imposed cancellation can potentially have consequences when obtaining insurance in the future. In my view, taking such serious action should require clear, reliable and transparent evidence and communication. Instead, we have been left challenging information which, based on the communications we received is contradictory. A formal complaint was raised with Quote Me Happy this remains live and unresolved owing to a lack of response from QMH. A requested cancellation of the policy and a full refund was made because we do not believe this policy is fit for purpose. This request was also ignored by the QMH team. Reviewed on: 19th August 2026

car insurance and breakdown cover.

Had car insurance for a few years now and always get good prices for renewals. Not had to make any claims (which I don't want to really)so can't comment on that side. Also get a good deal with breakdown cover alongside the insurance. Reviewed on: 13th August 2026

The worst company I've ever dealt with

The worst company I have had to deal with. I got a quote for £734 for my car insurance. Before paying, I noticed the main driver details were incorrect, so I went back to fix it. Surprisingly, I was not able to change the main driver — only the policy holder could be the main driver — and every time I tried, the price increased even though no other details had changed. In the end, I had to pay £898 and the policy was still set up incorrectly. After purchase, I contacted customer service and was told the only solution was to change the policy holder entirely, which would mean losing my 8 years of no-claims bonus. I decided to cancel because I did not want to risk having incorrect information on my policy. I was then charged £17 for a black box I never used, plus a £28 cancellation fee and charges for the days covered. From my deposit, I got back only £6. Very disappointing experience. I felt the process was inflexible and lacked transparency, and I ended up paying significantly more while still not getting the correct setup. Reviewed on: 21st June 2026

Don't insure with them.

Don't insure with them. Nil customer service. Their online chat agents refuse to record complaints! Save your time and money and use a reputable insurer. Reviewed on: 21st April 2026

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