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Review of the Quotemehappy.com, Car insurance:

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Awful Experience with QuoteMeHappy Connect

I would strongly advise anyone considering QuoteMeHappy Connect insurance to think very carefully before purchasing this product. My daughter (a driver with 3 years no claims, previously successfully insured with the same company for the previous 2 years) has been insured by QMH for less than a month and her policy has already been cancelled due to “identified app or device mismanagement which is preventing trips being recorded.” We have tried to contact them many times without success. Our experience has completely destroyed our confidence in both the telematics system adopted by Quote Me Happy and the way the company administers their policies. Last week, we initially received an email congratulating the driver for improving their rating from Amber to Green. The following day, QuoteMeHappy contacted us stating that the app had detected no trips during the previous seven days. This made complete sense because the vehicle was not being used as the driver was overseas on holiday during this time. We subsequently received warnings alleging that the vehicle was making trips without the phone being correctly connected. We formally challenged this and specifically requested details of the journeys QuoteMeHappy claimed had taken place, together with an explanation of the apparent contradictions in its own data. This request was ignored by QMH. The situation then escalated significantly. This week we received another driver-rating email showing an Amber rating, followed within 24 hours by notification that the policy would be cancelled because trips had allegedly been made without the correct connection over the previous 21 days. This is particularly concerning because an insurer-imposed cancellation can potentially have consequences when obtaining insurance in the future. In my view, taking such serious action should require clear, reliable and transparent evidence and communication. Instead, we have been left challenging information which, based on the communications we received is contradictory. A formal complaint was raised with Quote Me Happy this remains live and unresolved owing to a lack of response from QMH. A requested cancellation of the policy and a full refund was made because we do not believe this policy is fit for purpose. This request was also ignored by the QMH team. Reviewed on: 19th August 2026

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