Reasonably priced can make changes on line without incurring a cost.

Great communication when needed and very very efficient emergency home service .

Very clear and easy to understand policies at a competitive price. Everything you need can accessed online on a fairly basic but functional website.

Renewal in plenty of time to research

I would strongly advise anyone considering QuoteMeHappy Connect insurance to think very carefully before purchasing this product. My daughter (a driver with 3 years no... I would strongly advise anyone considering QuoteMeHappy Connect insurance to think very carefully before purchasing this product. My daughter (a driver with 3 years no claims, previously successfully insured with the same company for the previous 2 years) has been insured by QMH for less than a month and her policy has already been cancelled due to “identified app or device mismanagement which is preventing trips being recorded.” We have tried to contact them many times without success. Our experience has completely destroyed our confidence in both the telematics system adopted by Quote Me Happy and the way the company administers their policies. Last week, we initially received an email congratulating the driver for improving their rating from Amber to Green. The following day, QuoteMeHappy contacted us stating that the app had detected no trips during the previous seven days. This made complete sense because the vehicle was not being used as the driver was overseas on holiday during this time. We subsequently received warnings alleging that the vehicle was making trips without the phone being correctly connected. We formally challenged this and specifically requested details of the journeys QuoteMeHappy claimed had taken place, together with an explanation of the apparent contradictions in its own data. This request was ignored by QMH. The situation then escalated significantly. This week we received another driver-rating email showing an Amber rating, followed within 24 hours by notification that the policy would be cancelled because trips had allegedly been made without the correct connection over the previous 21 days. This is particularly concerning because an insurer-imposed cancellation can potentially have consequences when obtaining insurance in the future. In my view, taking such serious action should require clear, reliable and transparent evidence and communication. Instead, we have been left challenging information which, based on the communications we received is contradictory. A formal complaint was raised with Quote Me Happy this remains live and unresolved owing to a lack of response from QMH. A requested cancellation of the policy and a full refund was made because we do not believe this policy is fit for purpose. This request was also ignored by the QMH team. Read more Read less

Had car insurance for a few years now and always get good prices for renewals. Not had to make any claims (which I don't want... Had car insurance for a few years now and always get good prices for renewals. Not had to make any claims (which I don't want to really)so can't comment on that side. Also get a good deal with breakdown cover alongside the insurance. Read more Read less

The worst company I have had to deal with. I got a quote for £734 for my car insurance. Before paying, I noticed the main... The worst company I have had to deal with. I got a quote for £734 for my car insurance. Before paying, I noticed the main driver details were incorrect, so I went back to fix it. Surprisingly, I was not able to change the main driver — only the policy holder could be the main driver — and every time I tried, the price increased even though no other details had changed. In the end, I had to pay £898 and the policy was still set up incorrectly. After purchase, I contacted customer service and was told the only solution was to change the policy holder entirely, which would mean losing my 8 years of no-claims bonus. I decided to cancel because I did not want to risk having incorrect information on my policy. I was then charged £17 for a black box I never used, plus a £28 cancellation fee and charges for the days covered. From my deposit, I got back only £6. Very disappointing experience. I felt the process was inflexible and lacked transparency, and I ended up paying significantly more while still not getting the correct setup. Read more Read less

Don't insure with them. Nil customer service. Their online chat agents refuse to record complaints! Save your time and money and use a reputable insurer.

This is possibly one of the most incompetent companies that I have had the unfortunate experience of having to deal with. My son took out... This is possibly one of the most incompetent companies that I have had the unfortunate experience of having to deal with. My son took out car insurance with them, he’s travelling so we made them aware there would be minimal use of the car but that we would use the car as we are named drivers. We have had numerous issues with the black box not working completely or just not recording. We have messaged them several times to make them aware and received no response. There is no way of contacting them by phone and their chatbot always says no one is available and filling out the form online which is the only available way to contact gives no response. Zero communication despite frequent attempts to contact. We have just received a letter to state that the insurance policy has been cancelled due to the black box not recording!!! Absolute joke. We are now taking the matter to the FCA to highlight just how incompetent this company are Read more Read less