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Review of the AA, Car Insurance:

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AA wrongfully canceled insurance early

AA canceled insurance early, resulting in client needing to pay for temporary insurance to avoid missing appointments. No response despite promises of immediate investigation. Follow up call promised within 30 minutes did not materialise. Manager Laura did not respond. Eventually a representative rang to state the obvious—it was their error. However, no path to resolution for lost time and money provided. Thus official complaint made. Think carefully if this is the experience you want from an insurer. Reviewed on: 1st August 2024

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