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AA: Car insurance reviews

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2.39
Based on 156 reviews, last reviewed 11th May 2025
No new 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
31%
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10%
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5%
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4%
See only 1 star reviews
50%

Latest highest rating:

5

Great value Easy to take out insurance policy, with a great price Reviewed on: 4th September 2024
Janet Richards's avatar
Janet Richards

Latest lowest rating:

1

STAY AWAY! DON'T USE THEM!!! STAY AWAY!!!!! I was involved in accident in which the moped rider was involved in a cash for cash scheme, the AA knew this and refused to pay out on... Read more Reviewed on: 11th May 2025
AA VICTIM's avatar
AA VICTIM
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About this product

With AA car insurance, you can choose from three levels of cover depending on your needs. Each level has different features and benefits.

If you buy an AA car insurance policy, you’ll keep your no claim discount and pay no excess if an uninsured driver hits your car and it's not your fault. You can also get discounted breakdown cover.

AA car insurance reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Car insurance reviews (156)

Best Car Insurers

5
Fantastic customer service and affordable prices. Reviewed on: 29th August 2016
Kerry Hedges's avatar
Kerry Hedges

helpfu and lfind the best price

5
had high quote looked for a better one much lower Reviewed on: 26th August 2016
Carol Yapp's avatar
Carol Yapp

First class insurance company

5
Great rates, excellent customer service and care Reviewed on: 11th August 2016
Kerry Hedges's avatar
Kerry Hedges

Pet Insurance Reviewer

4
good service that i got from the AA Reviewed on: 25th July 2016
Dolly Helen Anderson's avatar
Dolly Helen Anderson

very good

5
very good after sales service.i will definitely recommend AA to everyone Reviewed on: 27th April 2016
Sophie Hassan's avatar
Sophie Hassan

CheekyCharges Campaigner

3
Rubbish renewal quote. Wont bother using them again Reviewed on: 13th March 2016
Paul Robson's avatar
Paul Robson

CheekyCharges Campaigner

3
Okay for the first year, luckily no claims but sky high renewal prices, not competitive at all. Reviewed on: 5th March 2016
Helen Swales's avatar
Helen Swales

Misled about legal cover.

2
When I bought a Fully Comp policy from the AA, I was quoted a price that included legal cover. I was not told about this until I received the policy. I use Free Motor Cover so I did not need it. The AA are very reluctant to remove the legal cover. Ironically, when I did need the AA legal cover. they failed to deliver and , after a protracted complaint, the Ombudsman gave me compensation. DON'T let these companies insist on their legal cover - there is a lot available FREE! Reviewed on: 3rd March 2016
kaizen99's avatar
kaizen99

great rapid response

4
After crashing my car i was in a panic and unsure what to do.I called my insurance the aa and they sorted everything.wonderfull Reviewed on: 7th November 2015
steve's avatar
steve

I have had great experience with AA, they are a great company to deal with and offer outstanding service

5
I have been with AA for ten years and I wouldn't go with another insurance provider. They answer the phones quickly, help with any query, are great when it comes to a claim and the price is competitive. Reviewed on: 6th November 2015
Louisa Evans's avatar
Louisa Evans

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