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AA: Car insurance reviews

Name: Car insurance
Rating: 2.75 (165 reviews)

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2.54

Based on 165 reviews, last reviewed 7th Oct 2025

500% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

33%

10%

48%

Latest highest rating:

5

Good set up. Set up was good and easy to complete. It was not the cheapest but very close. Friends are with the AA and recommended the site. Reviewed on: 7th October 2025

Latest lowest rating:

2

Always check on renewal price for better deal We received our renewal price and after looking elsewhere decided to ring to see if they could offer a better price. This they did taking a substantia... Read more Reviewed on: 4th September 2025

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About this product

With AA car insurance, you can choose from three levels of cover depending on your needs. Each level has different features and benefits.

If you buy an AA car insurance policy, you’ll keep your no claim discount and pay no excess if an uninsured driver hits your car and it's not your fault. You can also get discounted breakdown cover.

AA car insurance reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Car insurance reviews (165)

Great service

Friendly and efficient service, very good value Reviewed on: 7th October 2016

Helpful and friendly

AA is a great company, very reasonable insurance prices would recommend. Reviewed on: 30th September 2016

Best car insurance

I have been with the AA for many years and each year when I renew my car insurance it comes with many rewards and I always get an affordable quote. The customer care team are amazing and immediately sort out any problems. Reviewed on: 25th September 2016

efficient excellent valuee for money

they offered the cheapest price with lots of extras maybe because they are not underwritten - very well trained staff - helpful but not pushy and very pleasant Reviewed on: 16th September 2016

Good communication

Easy to get on the phone to a proper person Reviewed on: 12th September 2016

Best Insurers

I have been with the AA for a number of years and they have always given me an affordable yearly quote which comes with rewards each year and also the customer service is amazing and supportive Reviewed on: 11th September 2016

Offer lowest premium from the outset

Premium last year £207. Auto renewal this year £282. Rang call centre - reduced to £237. Online national company same cover £124. Rang AA to stop auto renewal "WE WILL MATCH COMPARISON SITE QUOTE" !! £158 less than original AA quote! 'Nuff said. Reviewed on: 9th September 2016

Excellent service from call centre staff

No script just genuine people on the end of the line Reviewed on: 7th September 2016

car insurance

good value for money. The AA currently has a special offer on car insurance. Reviewed on: 1st September 2016

Best Car Insurers

Fantastic customer service and affordable prices. Reviewed on: 29th August 2016

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