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AA: Car insurance reviews

View other AA products
4.03
Based on 182 reviews, last reviewed 24th Aug 2026
1200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
37%
See only 4 star reviews
10%
See only 3 star reviews
5%
See only 2 star reviews
4%
See only 1 star reviews
43%

Latest highest rating:

4

Dog policy needs to be clearer Very nice on the phone, willing to come close to a competitor offer at renewal and explained how their cover was more comprehensive. Only thing that d... Read more Reviewed on: 24th August 2026
RSxpp's avatar
RSxpp

Latest lowest rating:

2

Always check on renewal price for better deal We received our renewal price and after looking elsewhere decided to ring to see if they could offer a better price. This they did taking a substantia... Read more Reviewed on: 4th September 2025
Roland Webster's avatar
Roland Webster
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About this product

With AA car insurance, you can choose from three levels of cover depending on your needs. Each level has different features and benefits.

If you buy an AA car insurance policy, you’ll keep your no claim discount and pay no excess if an uninsured driver hits your car and it's not your fault. You can also get discounted breakdown cover.

AA car insurance reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Car insurance reviews (182)

very good

5
very good after sales service.i will definitely recommend AA to everyone Reviewed on: 27th April 2016
Sophie Hassan's avatar
Sophie Hassan

CheekyCharges Campaigner

3
Rubbish renewal quote. Wont bother using them again Reviewed on: 13th March 2016
Paul Robson's avatar
Paul Robson

CheekyCharges Campaigner

3
Okay for the first year, luckily no claims but sky high renewal prices, not competitive at all. Reviewed on: 5th March 2016
Helen Swales's avatar
Helen Swales

Misled about legal cover.

2
When I bought a Fully Comp policy from the AA, I was quoted a price that included legal cover. I was not told about this until I received the policy. I use Free Motor Cover so I did not need it. The AA are very reluctant to remove the legal cover. Ironically, when I did need the AA legal cover. they failed to deliver and , after a protracted complaint, the Ombudsman gave me compensation. DON'T let these companies insist on their legal cover - there is a lot available FREE! Reviewed on: 3rd March 2016
kaizen99's avatar
kaizen99

great rapid response

4
After crashing my car i was in a panic and unsure what to do.I called my insurance the aa and they sorted everything.wonderfull Reviewed on: 7th November 2015
steve's avatar
steve

I have had great experience with AA, they are a great company to deal with and offer outstanding service

5
I have been with AA for ten years and I wouldn't go with another insurance provider. They answer the phones quickly, help with any query, are great when it comes to a claim and the price is competitive. Reviewed on: 6th November 2015
Louisa Evans's avatar
Louisa Evans

excellent

5
excellent value for money went for a quote online then phoned them to which they gave me a even better quote so joined them Reviewed on: 25th March 2015
Danielle Pearson's avatar
Danielle Pearson

Very Good

5
They have excellent service, at good pies and are fast at responding. Reviewed on: 25th March 2015
Sasha's avatar
Sasha

very good

4
very good price love the service and good cover Reviewed on: 24th March 2015
ddsaaeer's avatar
ddsaaeer

good but not the wow factor

3
good but now over the top,standard everyday service ,would prefer a more individualised personal service. more personalised better clearer guidelines and availability to be 24hrs a day 7 days a week Reviewed on: 24th March 2015
kaz09xox's avatar
kaz09xox

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