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Review of the AA, Breakdown Cover:

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My wife broken down on a live lane on a dual carriag...

My wife broken down on a live lane on a dual carriageway.. She called AA to be recovered to be told she is not covered. !! My wife bought a new car and changed cars to be covered on the App which cleary shown in the app as new car registered and covered.. how ever the lady insisted she was not covered with new car but her old car was still covered.. knowing my wife is in the live lane , the AA took advantage of the situation and basically forced her to take a new membership and charged her £75.( basically she was told either pay or we will leave you there, thats not a choice so my wife had to pay). she has been a AA member for years.. not only that she told the AA that two of our childeren were in the car one of whom is disbled.. Absolutely discusting behaviour to take advantage of a woman in a dangerous situation with two kids.. AA confirmed that there was a membership and could see it was active for years.. my wifes app showed the new car registered but the AA just saw an opportunity to extort money from a woman in a vulnerable situation.. shame on you.. We have now left the AA Reviewed on: 28th July 2025

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