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AA Home Insurance Reviews

Ratings based on 21 reviews Last review 1 month ago

AA home insurance reviews can help you find out how good this product really is. How quickly did you get the policy documents? How well does AA handle home insurance claims? Our AA home insurance reviews can help you to find out this, and much more....

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AA home insurance reviews can help you find out how good this product really is. How quickly did you get the policy documents? How well does AA handle home insurance claims? Our AA home insurance reviews can help you to find out this, and much more. Have you ever had a home insurance policy with the AA? If so, please tell us about it by writing your own review below.

5 8
4 8
3 2
2 0
1 3

Your Home Insurance Reviews (21)

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28th October 2017

DEAD LOSS

It is now almost 4 weeks since we made a claim for a broken lap top screen and still we have no decision as to whether our claim will be honoured. We have had to do a lot of chasing, been promised call backs which never transpire and get pillar to...

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It is now almost 4 weeks since we made a claim for a broken lap top screen and still we have no decision as to whether our claim will be honoured. We have had to do a lot of chasing, been promised call backs which never transpire and get pillar to posted between organisation and underwriter. The staff seem very young and not well trained with little authority to make any decisions. Don't be sucked in by the price because if you do have to make a claim then you will probably, like us, be using you had paid a bit more to get a better service. Will definitely not be renewing with them or recommending to worse enemy.

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29th September 2017

AA Home insurance

Never needed to claim so I can't really comment on that. The policy seems pretty robust. They insist on putting it up by about £100 per year until I ring them and then the price goes down to just over last years price....Why oh why do they get greedy?

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Never needed to claim so I can't really comment on that.
The policy seems pretty robust.
They insist on putting it up by about £100 per year until I ring them and then the price goes down to just over last years price....Why oh why do they get greedy?

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29th September 2017

Why I stay at The AA

Yes once again I stayed with The AA. Why? Well the main reason is for the last few years the policies have got cheaper and cheaper, and with hardly any savings on changing why move? Plus any changes are easily accommodated and set up with no fuss. The...

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Yes once again I stayed with The AA. Why? Well the main reason is for the last few years the policies have got cheaper and cheaper, and with hardly any savings on changing why move? Plus any changes are easily accommodated and set up with no fuss. The AA get my vote everytime!

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1st December 2016

Absolutely tereible service & customer service

I cannot believe that it has taken 3 days now to NOT fix a leak on my boiler. They seem to drag everything out and always manage to find ways of not solving the problem. I have been lied to on at least 3 occasions by customer service and still have a...

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I cannot believe that it has taken 3 days now to NOT fix a leak on my boiler. They seem to drag everything out and always manage to find ways of not solving the problem. I have been lied to on at least 3 occasions by customer service and still have a leaking boiler despite being promised a 24 hour service. They may be cheaper than British gas but it's obvious what you get in comparison is diabolical

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24th July 2016

Glacial Response

March 3rd an Articulated lorry hit our house, to date many people have looked at it but not a single thing has happened to repair it. Once you notify them of a claim, any threat of further collapse or injury becomes your problem. We got a local...

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March 3rd an Articulated lorry hit our house, to date many people have looked at it but not a single thing has happened to repair it. Once you notify them of a claim, any threat of further collapse or injury becomes your problem. We got a local builder to make it safe, AA is not an insurance company!! Home, contents and legal cover are covered by 3 different companies, our claim was passed to a claims company then to a company who oversees the project and brings in surveyors etc. A builder has been to look and quote, his quote now passes back through the chain, which is where it resides now almost 5 months on. AA use "The 4th Emergency Service" on all their advertising, letter heads and documents, they clearly have never looked up emergency in the dictionary. To save them the trouble OED says "an unforeseen occurrence requiring immediate attention" as guidance to anyone thinking of taking AA insurance I offer this advice "Abandon hope all ye who enter here"

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10th August 2015

Happy to negotiate premium

I took out my first ever contents insurance policy with The AA and was very happy with the premium and added bonus of free breakdown cover. Upon renewal the deal i was getting wasn't as good as the quote for a new customer but all it took was one...

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I took out my first ever contents insurance policy with The AA and was very happy with the premium and added bonus of free breakdown cover. Upon renewal the deal i was getting wasn't as good as the quote for a new customer but all it took was one quick call and the price was matched. Very easy to deal with and the customer service staff have all been extremely friendly and helpful.