Smart Money People Logo

AA: Home Insurance reviews

2.63
Based on 62 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
31%
See only 4 star reviews
23%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
38%

Latest highest rating:

5

Great price and easy to navigate site Great price and easy to navigate site Reviewed on: 12th June 2025
James Carter's avatar
James Carter

Latest lowest rating:

1

Ongoing experiences with the insurer of the at-fault... Ongoing experiences with the insurer of the at-fault driver. no clarity, no support, no fairness. After being involved in a non-fault accident, I con... Read more Reviewed on: 20th April 2025
Yunus Yildiz's avatar
Yunus Yildiz

About this product

Protecting your home and its contents with a robust insurance policy is vital. Finding the right insurer for your needs is equally as important. We collect AA home insurance reviews to help you make an informed decision when taking out your new policy.

AA offers combined buildings and contents policies. You can choose between Home Insurance and Home Insurance Plus, depending on your needs from a policy. You can also opt for legal expenses cover and home emergency cover as additional extras. AA offers ‘new for old’ replacement on covered items, included within the standard level of cover.

Does AA sound like the right insurer for you? Read our AA home insurance reviews to see how genuine policyholders rate their experiences. Find out what levels of cover they selected and how satisfied they were with the price of their premium. Discover if they would renew their policies and recommend AA to friends and family. Customer reviews can provide the insight you need to make a smart decision when choosing your new provider.

Have you had a home insurance policy with AA? Did you opt for the standard level of cover, or for Home Insurance Plus? Did you add on either of the additional extras to your policy? Did you have any experience with AA’s customer service? Did you need to make a claim, and if so, how well was it dealt with? Did you use the ‘new for old’ promise, and if so, did it live up to expectations? Were you satisfied with the service you received as an AA policyholder and would you recommend the provider to others?

Write an honest AA home insurance review on Smart Money People today.

Review AA: Home Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

AA Home Insurance reviews (62)

Happy to negotiate premium

5
I took out my first ever contents insurance policy with The AA and was very happy with the premium and added bonus of free breakdown cover. Upon renewal the deal i was getting wasn't as good as the quote for a new customer but all it took was one quick call and the price was matched. Very easy to deal with and the customer service staff have all been extremely friendly and helpful. Reviewed on: 10th August 2015

Insurance from a well known brand

4
House insurance is a minefield. The AA were easy to use and the most competitive and breakdown cover includes to can't go wrong. Reviewed on: 9th August 2015

Do you have a different AA product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from AA?

  • Motorbike Insurance

    from AA 5.00 from 1 reviews
    AA
  • Balance Transfer Credit Card

    from AA 4.11 from 11 reviews
    AA
  • Caravan Insurance

    from AA 4.00 from 2 reviews
    AA
    View all products