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Sheilas Wheels: Home Insurance reviews

Name: Home Insurance
Rating: 3.43 (28 reviews)

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3.05

Based on 28 reviews, last reviewed 29th Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

43%

21%

2 star

32%

Latest highest rating:

4

They were cheaper (for me) this year than last year. They were cheaper (for me) this year than last year... And pretty much cheaper than (or the same as) anyone else... So I can't complain. Reviewed on: 29th August 2024

Latest lowest rating:

1

terrible customer service they have changed customer service, and you have to deal with a robot for 20 minutes before you even get in a queue to talk to a human Reviewed on: 19th February 2024

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About this product

Selecting your new home insurance provider can be difficult with so many on the market. At Smart Money People, we want to simplify the process for you. We collect Sheilas’ Wheels home insurance reviews from genuine policyholders to give you valuable insight into the company and its policies.

Despite its name, Sheilas’ Wheels offers more than just car insurance. Providing both buildings and contents cover, you can protect your home as well. With robust policies available as standard, you can strengthen your cover further with additional extras. These include pest cover, emergency cover and personal possession cover for when your items are outside of the home.

If Sheilas’ Wheels sounds like the right insurer for you, find out what existing customers have to say about their experiences. Learn how reasonably priced they found their premium to be. Discover if there were any hidden fees, or other unexpected aspects that you should be aware of. See whether policyholders would renew their cover by reading our Sheilas’ Wheels home insurance reviews.

Have you had a home insurance policy with Sheilas’ Wheels? Write a review on Smart Money People to help others just like you. Why did you choose Sheilas’ Wheels for your home insurance? Did you opt for buildings insurance, contents insurance, or both? Were you satisfied with the level of cover you received for the price of your premium? Did you opt for any of the additional extras, and if so, were they reasonably priced and did they turn out to be worthwhile? If you made a claim against your policy, how well was it handled?

Leave an honest Sheilas’ Wheels home insurance review today.

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Sheilas Wheels Home Insurance reviews (28)

They were cheaper (for me) this year than last year.

They were cheaper (for me) this year than last year... And pretty much cheaper than (or the same as) anyone else... So I can't complain. Reviewed on: 29th August 2024

terrible customer service

they have changed customer service, and you have to deal with a robot for 20 minutes before you even get in a queue to talk to a human Reviewed on: 19th February 2024

Incorrect accident claim entry on the CUE database

Incorrect accident claim entry on the CUE database Having a policy with this company is an absolute nightmare. First, they entered an incorrect claim on the CUE insurance database, causing my insurance premium to shoot up by nearly double. Trying to get in touch with them over the phone is a joke – it's like trying to find a needle in a haystack. You finally talk to someone, and they promise to connect you to the right department, but guess what? No one ever picks up on the other end. It's beyond frustrating! Do yourself a favour and go elsewhere. Reviewed on: 16th January 2024

Easy to set up account

Found site very easy to navigate and I'm not that great with technology plus reasonable price Reviewed on: 22nd August 2023

Great value house and contents insurance

When I renewed my annual home and contents insurance I came across this company for the first time. Good price for my cover needs. I was able to take out home emergency cover too. Paperwork is easy to read. Easy to make the arrangements too. Highly recommend Reviewed on: 14th July 2023

Don't bother, useless.

Had several plumbers come out to fix a leak and all have spent 2 minutes looking at the issue and said its too big of a job to do. We then had a trusted independent plumber come out and look and he managed to find and sort the problem no issue and efficiently. This is after were on the priority register due to 4 vulnerable adults living in the house! Absolutely useless to have any sort of house insurance with this company from our experience. Reviewed on: 16th May 2023

Excellent service

Easy form filling and helpful staff Reviewed on: 27th September 2022

Well laid out

Easy to set up a customisable contents insurance policy. Easy to set up online user to manage my account Reviewed on: 21st September 2022

Great

Excellent service. Very reasonably priced. Reviewed on: 15th September 2022

Annoyed Home Insurance Customer

Really annoyed (home insurance customer here). I live in the Leicestershire area and had a problem with bedbugs. Luckily for me, I had added pest cover to my policy. When I contacted Sheilas' Wheels directly, I was first incorrectly told I didn't have pest cover on my policy (I do, I have screenshots to prove it from the web portal - it says I am covered). I was next told I would have to contact a separate team, when they finally accepted they were wrong. I was next told that because I hired British Bug Control / Cimexine directly (who are well known and well accredited), they wouldn't pay out. This is extremely enraging, because the web portal (which shows my documentation / cover options) mentioned NOWHERE that I had to go through some side-teams' recommendations. No one made me aware of that in advance, when I asked why no one had made me aware the response was just "I don't know". For insurance, I expect that if I have a problem that I am covered for, which I can prove (via photos of the bed bugs, via the invoice from Cimexine) that the insurance company should pay out. I'm not even asking for the full amount, just a meagre £200 towards the heat treatment (which was over £1,000)! But apparently, even that is too much for these liars and scoundrels, who sold me a package which includes pest cover, only for me to later find out that claiming the money is extremely conditional and they refuse to pay. So thanks a lot, Sheilas' Wheels, for bouncing me around internal teams and then not giving me the help I need despite charging me extra each month for un-claimable cover extras. I would advise anyone to give this company an EXTREMLY WIDE BERTH (***STEER CLEAR***) and I will be cancelling, and telling my story to anyone who will listen so they can also avoid. This is also going up on Google Revies (I actually found the listing, even though it was hard) and Trust Pilot, and anywhere else I can find to post it. Reviewed on: 4th August 2022

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