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Lemonade: Home insurance reviews

View other Lemonade products
4.67
Based on 9 reviews, last reviewed 16th Feb 2026
800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
4 star
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0%
3 star
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0%
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11%
1 star
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0%

Latest highest rating:

5

I would highly recommend! I have been with lemonade insurance for almost a year, I took the insurance out to cover damage of my son’s hearing aids. I ended up making a claim fo... Read more Reviewed on: 2nd February 2026
Claire B's avatar
Claire B

Latest lowest rating:

2

not amazing, I'll be switching elsewhere When I was making a claim, Lemonade made me to download their app, record a video and provide all the information. Then, despite having all the inform... Read more Reviewed on: 16th February 2026
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Unhappy Customer
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About this product

Lemonade provides home insurance policies.

You can choose from separate buildings and contents insurance or a combined home insurance policy. Cover is available whether you buy or rent your home and you can manage your policy online or via the mobile app.

Lemonade home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Lemonade before, you can also leave a review and share your experience.

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Lemonade Home insurance reviews (9)

not amazing, I'll be switching elsewhere

2
When I was making a claim, Lemonade made me to download their app, record a video and provide all the information. Then, despite having all the information, they asked for it again (twice) via emails, making me feel like 1. they're stupid, 2. they lost information I gave them, 2. I was lying (asking for details of people I do not have) - it was frustrating and unnecessary. I will make an effort to switch elsewhere at the renewal time. Reviewed on: 16th February 2026
Unhappy Customer's avatar
Unhappy Customer

I would highly recommend!

5
I have been with lemonade insurance for almost a year, I took the insurance out to cover damage of my son’s hearing aids. I ended up making a claim for something I lost and lemonade were nothing but helpful. I am grateful for them making it simple and straightforward as I was worried about it. Reviewed on: 2nd February 2026
Claire B's avatar
Claire B

Lemonade was very helpful with my claim and very qui...

5
Lemonade was very helpful with my claim and very quick at getting me a payment Reviewed on: 2nd February 2026
Anne L's avatar
Anne L

The claim adjuster werenice

5
The adjuster were nice and made the Cliam process easy Reviewed on: 28th January 2026
Shayvon Robson's avatar
Shayvon Robson

Stolen Phone

5
Phone was stolen, claim was accepted fairly quickly with minimal hassle Reviewed on: 16th January 2026
Ben F's avatar
Ben F

Experience was top class, fast efficient and simple,...

5
Experience was top class, fast efficient and simple, I couldn't of ask for anything else Reviewed on: 11th January 2026
Karl's avatar
Karl

Claims was handled in a timely manner.

5
Claims was handled in a timely manner. Samuel kept me informed and handled the claim efficiently. Reviewed on: 8th January 2026
Natalie w's avatar
Natalie w

Fast efficient payment when something goes wrong.

5
Fast efficient payment when something goes wrong. Reviewed on: 12th December 2025
Darren G's avatar
Darren G

Customer service great.

5
Customer service great. Prompt response and efficient handling of claim. Reviewed on: 11th December 2025
Francesca N's avatar
Francesca N

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