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Sheilas Wheels: Car insurance reviews

2.45
Based on 185 reviews, last reviewed 19th Sep 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
31%
See only 4 star reviews
13%
See only 3 star reviews
3%
See only 2 star reviews
4%
See only 1 star reviews
49%

Latest highest rating:

5

Great Insurance Company Shelia's Wheels have been my insurers for many years now. Customer services are always helpful and quick to respond and we always get a good deal. Reviewed on: 5th September 2025
Laura Hayes's avatar
Laura Hayes

Latest lowest rating:

1

No courtesy car provided!! I have paid as an optional extra to be provided with a courtesy car in the event mine is damaged or stolen. Its been a week now since my car was stole... Read more Reviewed on: 19th September 2025
Lucy W's avatar
Lucy W

About this product

Sheilas’ Wheels car insurance is award-winning cover for UK customers.

With Sheilas’ Wheels car insurance, you get 24/7 accident helpline, a courtesy car and windscreen cover with the comprehensive cover. There’s also a range of optional extras including legal protection, breakdown cover and key cover.

Sheilas’ Wheels car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Sheilas’ Wheels before, you can also leave a review and share your experience.

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Sheilas Wheels Car insurance reviews (185)

No courtesy car provided!!

1
I have paid as an optional extra to be provided with a courtesy car in the event mine is damaged or stolen. Its been a week now since my car was stolen and I am still without a replacement vehicle. Utterly disgusted that they will happily take your money and not provide the service you've paid for! I will not be renewing my policy with these charlatans, and certainly will never recommend them to anyone else! Reviewed on: 19th September 2025

Great Insurance Company

5
Shelia's Wheels have been my insurers for many years now. Customer services are always helpful and quick to respond and we always get a good deal. Reviewed on: 5th September 2025

Easy to deal with good prices and extras on policy n...

5
Easy to deal with good prices and extras on policy not other people haf Reviewed on: 5th September 2025

I lost my partner of 20 years in January Tried to sp...

1
I lost my partner of 20 years in January Tried to speak to someone 2 Hours later finally got a human in a foreign land broken English first one put me on hold call. Ended for some reason go through all the press 1 for this and 2 for that explained my situation judi's funeral next week Rude un helpful and want give £4 back but charge me £40 cancellation went with tesco spoke to English lad (northerner no one perfect)sorted out straight away Reviewed on: 10th February 2025

Straightforward and easy to deal with.

5
Just really straight forward and easy to deal with. The online portal is very easy to navigate but if you ever need to pick up the phone and speak to someone that’s easy to navigate also. A fair price for a good product. Reviewed on: 4th September 2024

Easy straight forward communication

5
Just easy straight forward communication from start to finish. Good rate and good product. Reviewed on: 23rd August 2024

Car Insurance

5
Fantastic price for car insurance considering how much I was quoted by other companies. I’ve used Sheila’s Wheels in the past and I’ve always had a great experience when I’ve called to ask questions or needed information. I would definitely recommend them. Reviewed on: 23rd August 2024

A bit expensive compared to other insurance companies.

4
A bit expensive compared to other insurance companies. Their renewal price was considerably expensive compared to just getting a new insurance which also had better benefits. They charge a lot for admin changes as well. Reviewed on: 21st May 2024

Cancelled without notice

1
Everything went well until the 1st monthly payment, it bounced and the next day they cancelled it. So I lost my 25% deposit. If they waited until Friday they would’ve got the money Reviewed on: 4th May 2024

One star and that’s being generous the service I’ve...

1
One star and that’s being generous the service I’ve received from them has been terrible I was in a car accident in January and my vehicle was written off I have had to constantly chase them to get things sorted your on hold for over an hour every time you call before you Evan get to speak to any one then when you finally do get through to someone they haven’t got a clue how to sort you query so getting put on hold again for 20/30 minutes at a time. I still haven’t been paid out for my car and every person I’ve spoken to since hasn’t been able to sort it. They’re cheap for a reason the service is shocking. Reviewed on: 3rd April 2024

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