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Hastings Direct: Motorbike Insurance reviews

3.13
Based on 8 reviews, last reviewed 23rd Aug 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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37%
3 star
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2 star
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38%

Latest highest rating:

5

Cheap and good customer service I've been with them for years and they've always been cheapest. I had an issue with my renewal and moving house but they were very helpful and sorted ... Read more Reviewed on: 23rd August 2023
James's avatar
James

Latest lowest rating:

1

Extremely Disappointed Recently tried to update my Vehicle insurance to business use. However every time I tried to make contact by phone, I was provided with an automated m... Read more Reviewed on: 17th August 2022

About the Motorbike Insurance

Hastings Direct motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our Hastings Direct motorbike insurance reviews to find out what being with Hastings Direct is like, for example, what is the claim's process like? YOUR reviews can help other motorcyclists to find this out...so write your review today! Together, we can make financial services work better for everyone.

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Hastings Direct Motorbike Insurance reviews (8)

Cheap and good customer service

5
I've been with them for years and they've always been cheapest. I had an issue with my renewal and moving house but they were very helpful and sorted it. Never had a claim so can't comment on that process. Reviewed on: 23rd August 2023
James's avatar
James

Extremely Disappointed

1
Recently tried to update my Vehicle insurance to business use. However every time I tried to make contact by phone, I was provided with an automated message that they were unavailable to take calls. I tried the live chat which was also unavailable. I finally managed to apply the alteration via their website and received an automated response with a date confirming when the changes would be made. This was about two weeks ago and I have still not heard anything and does not appear my policy has been updated. Very disappointed as I need the vehicle for work. I note it says they are a fast expanding company. Perhaps they should worry more about looking after their existing customers. Looking forward to my renewal date. Reviewed on: 17th August 2022

Great Customer Service

5
Recreated my whole quote with no issue so that I knew it was correct and that I was getting the best price. Reviewed on: 29th June 2020
Dawhead's avatar
Dawhead

Cheap insurance with no hidden extras

4
Always had good quotes with this company and simple process to get sorted Reviewed on: 1st September 2019
Kenny's avatar
Kenny

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