Hastings Direct reviews

Hastings Direct reviews
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Review summary
People rate this company as Average based on 843 product reviews
Latest positive rating
Great experience recently when renewing
Great experience recently when renewing

Latest negative rating
Really annoyed, beware of Hastings insurance.
Really annoyed, beware of Hastings insurance. Took out insurance and sent no claim from previous insurer which they would not accept, so I been on... Really annoyed, beware of Hastings insurance. Took out insurance and sent no claim from previous insurer which they would not accept, so I been on the phone with them, after 20 minutes, of me asking why? Then they did accept it. The annoying bit is they altered my insurance,it was £1:60 more and they charged me £30 handling fee, really £30 for a £1:60 change. Asked if they could do anything about it, NO was the reply. Read more Read less

About Hastings Direct
Hastings Direct reviews written by our Smart Money People can help you to find out more about what it's like to have an insurance policy with Hastings Direct. Smart Money People is the UK's independent financial services review site. Read and write Hastings Direct reviews, and together we can help to increase trust and transparency in financial services.
Hastings Direct at a glance
Reviews for Hastings Direct
Showing 11 of 843 company reviews • Last reviewed within 7 days
Really annoyed, beware of Hastings insurance.
Really annoyed, beware of Hastings insurance. Took out insurance and sent no claim from previous insurer which they would not accept, so I been on... Really annoyed, beware of Hastings insurance. Took out insurance and sent no claim from previous insurer which they would not accept, so I been on the phone with them, after 20 minutes, of me asking why? Then they did accept it. The annoying bit is they altered my insurance,it was £1:60 more and they charged me £30 handling fee, really £30 for a £1:60 change. Asked if they could do anything about it, NO was the reply. Read more Read less
Cheap.. but it shows!
Very poor customer services! Initially had to answer lots of questions eg does the house have a slate or tile roof? ( they knew all... Very poor customer services! Initially had to answer lots of questions eg does the house have a slate or tile roof? ( they knew all that anyhow) Totally irrelevant as the claim was for a cycle stolen on holiday! Still waiting after several weeks inspite of phone calls and unanswered emails Read more Read less
Products from Hastings Direct
Car insurance
by Hastings DirectHastings Direct provide award-winning car insurance. You can get a Hastings Direct car insurance quote online and manage your policy via the mobile app. There are three levels of cover,...
Car insurance
by Hastings DirectHastings Direct provide award-winning car insurance. You can get a Hastings Direct car insurance quote online and manage your policy via the mobile app. There are three levels of cover,...
Personal loans
by Hastings DirectYou can apply for a Hastings Direct Personal Loan online with no need to send anything through the post. If you decide to repay a Hastings Direct Personal Loan in...
Personal loans
by Hastings DirectYou can apply for a Hastings Direct Personal Loan online with no need to send anything through the post. If you decide to repay a Hastings Direct Personal Loan in...
Home Insurance
by Hastings DirectBefore taking out a home insurance policy, you should check customer reviews to be confident that the provider is reputable. Although a secure policy is key, a provider you can...
Home Insurance
by Hastings DirectBefore taking out a home insurance policy, you should check customer reviews to be confident that the provider is reputable. Although a secure policy is key, a provider you can...
Motorbike Insurance
by Hastings DirectHastings Direct motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our Hastings Direct motorbike insurance reviews to find out...
Motorbike Insurance
by Hastings DirectHastings Direct motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our Hastings Direct motorbike insurance reviews to find out...
Van Insurance
by Hastings DirectFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
Van Insurance
by Hastings DirectFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
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