Hastings Direct reviews
Hastings Direct reviews
Review summary
People rate this company as Average based on 826 product reviews
Latest positive rating
Sensible approach to black box (You Drive) policy.
I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted... I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me asking for information as to why I wasn't submitting any driving data. I was able to explain, forward an email from the garage, and it was fine. I thought the process could have been tricky but the customer service people were helpful and sensible about it. Read more Read less
Latest negative rating
Did not honour home emergency, did not honour storm...
Did not honour home emergency, did not honour storm damage claim, did not honour contents and offered less than a quarter of the cost of... Did not honour home emergency, did not honour storm damage claim, did not honour contents and offered less than a quarter of the cost of remedying the internal damage under accidental damage. Also instruct their surveyors to write down poor workmanship or wear and tear or malicious damage to falsify reports in order to reject genuine claims. Avoid like the plague. Read more Read less
About Hastings Direct
Hastings Direct reviews written by our Smart Money People can help you to find out more about what it's like to have an insurance policy with Hastings Direct. Smart Money People is the UK's independent financial services review site. Read and write Hastings Direct reviews, and together we can help to increase trust and transparency in financial services.
Hastings Direct at a glance
Reviews for Hastings Direct
Showing 11 of 826 company reviews • Last reviewed within 21 days
Sensible approach to black box (You Drive) policy.
I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted... I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me asking for information as to why I wasn't submitting any driving data. I was able to explain, forward an email from the garage, and it was fine. I thought the process could have been tricky but the customer service people were helpful and sensible about it. Read more Read less
Did not honour home emergency, did not honour storm...
Did not honour home emergency, did not honour storm damage claim, did not honour contents and offered less than a quarter of the cost of... Did not honour home emergency, did not honour storm damage claim, did not honour contents and offered less than a quarter of the cost of remedying the internal damage under accidental damage. Also instruct their surveyors to write down poor workmanship or wear and tear or malicious damage to falsify reports in order to reject genuine claims. Avoid like the plague. Read more Read less
Products from Hastings Direct
Car Insurance
by Hastings DirectLooking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision...
Car Insurance
by Hastings DirectLooking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision...
Personal Loans
by Hastings DirectYou can apply for a Hastings Direct Personal Loan online with no need to send anything through the post. If you decide to repay a Hastings Direct Personal Loan in...
Personal Loans
by Hastings DirectYou can apply for a Hastings Direct Personal Loan online with no need to send anything through the post. If you decide to repay a Hastings Direct Personal Loan in...
Home Insurance
by Hastings DirectBefore taking out a home insurance policy, you should check customer reviews to be confident that the provider is reputable. Although a secure policy is key, a provider you can...
Home Insurance
by Hastings DirectBefore taking out a home insurance policy, you should check customer reviews to be confident that the provider is reputable. Although a secure policy is key, a provider you can...
Motorbike Insurance
by Hastings DirectHastings Direct motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our Hastings Direct motorbike insurance reviews to find out...
Motorbike Insurance
by Hastings DirectHastings Direct motorbike insurance reviews can help motorcyclists like you to find the best motorbike insurance provider. Take a look at our Hastings Direct motorbike insurance reviews to find out...
Van Insurance
by Hastings DirectFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
Van Insurance
by Hastings DirectFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
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