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Hastings Direct: Home insurance reviews

3.89
Based on 78 reviews, last reviewed 19th Aug 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
42%
See only 4 star reviews
17%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
33%

Latest highest rating:

4

Good value for money. Good value for money. Haven't claimed or attempted to contact their customer services team. Reviewed on: 19th August 2026
Tenz Tips's avatar
Tenz Tips

Latest lowest rating:

1

Home Insurance claim for flood. Home Insurance claim for flood. Had to be relocated and their offers of how much to give for alternative accommodation are a joke. Despite sending the... Read more Reviewed on: 27th May 2026
dene.nicholls@hotmail.com's avatar
[email protected]

About this product

Hastings Direct have three different home insurance policies to choose from with varying levels of cover.

Opt for Hastings Essential, Hastings Direct or Hastings Premier. You can choose optional home legal expenses and home emergency cover; they are included as standard with the Hastings Premier policy.

Hastings Direct home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Hastings Direct before, you can also leave a review and share your experience.

Review Hastings Direct: Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Hastings Direct Home insurance reviews (86)

Great cover right price

5
Offered good cover a better deal than with my previous insurer.Also some of the benefits were better than previous provider Reviewed on: 20th August 2026

overall really good

4
overall really good and called to give me a discount in my renewal as wasnt happy with price quoted, which did reduce and decided to renew with the same company Reviewed on: 20th August 2026

Happy.........................

5
Good price......................... Reviewed on: 20th August 2026

Great cover

4
got above average home cover for an affordable price Reviewed on: 20th August 2026

Home insurance

5
Great price and cover. Haven't needed to contact them or claim Reviewed on: 20th August 2026

Super home insurance

5
Super home insurance, that’s valued at the right amount of cover required for your needs. Reviewed on: 20th August 2026

Simple website process to use and understand with co...

5
Simple website process to use and understand with competitive prices. Reviewed on: 20th August 2026

perfect for our needs.

5
Smooth and understandable.Could not fault them. Reviewed on: 20th August 2026

Good value for money.

4
Good value for money. Haven't claimed or attempted to contact their customer services team. Reviewed on: 19th August 2026

Cheapest I could find for same cover.

5
Cheapest I could find for same cover. Reviewed on: 18th August 2026

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