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Axa: Home Insurance reviews

2.84
Based on 76 reviews, last reviewed 26th Mar 2024
No new 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
33%
See only 4 star reviews
16%
See only 3 star reviews
1%
See only 2 star reviews
3%
See only 1 star reviews
47%

Latest highest rating:

5

Flexible cover Axa were more flexible than others and were able to help when I had specific coverage requests. Still at a competitive price. Reviewed on: 23rd August 2023
NE's avatar
NE

Latest lowest rating:

1

Absolutely disgusting after 15 months with a burst p... Absolutely disgusting after 15 months with a burst pipe still in the same position! Reviewed on: 26th March 2024
Valentina X's avatar
Valentina X

About the Home Insurance

At Smart Money People, our AXA home insurance reviews can help you decide whether AXA is the right provider for your needs.

Offering both buildings and contents insurance, AXA has three levels of cover to help you find an appropriate policy. The basic level is AXA Home Insurance, rising to AXA Plus and further to AXA Premier. To make your policy even more robust, choose from a variety of optional extras. These include student cover, bicycle cover, specified item cover and more.

Understanding what you need from a home insurance policy is vital in order to choose the best cover for your needs. Do you require a high level of specified protection, or are you perhaps looking for the lowest priced deal? Find out if AXA is the right choice for you by reading our AXA home insurance reviews. Learn from genuine policyholders how AXA serves its customers, and whether they would renew their policies with the company.

Have you had a home insurance policy from AXA? Tell us what level of cover you chose and whether you added any additional extras. Were you satisfied with the level of cover you received for the price of your premium? Did you need to make a claim on your policy, and if so, how well was it handled? Did you encounter any hidden fees? Would you recommend AXA home insurance to your family or friends?

Whether good or bad, share your experience with our Smart Money People community. Write an AXA home insurance review today.

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Axa Home Insurance reviews (76)

Absolutely disgusting after 15 months with a burst p...

1
Absolutely disgusting after 15 months with a burst pipe still in the same position! Reviewed on: 26th March 2024
Valentina X's avatar
Valentina X

Horrendous! Mr bates comes to mind

1
Refused to accept responsibility! Still fighting through ombudsman Reviewed on: 9th February 2024

Axa are a bunch of scumbag robbing cowboys

1
My full review of Axa and Hastings who they underwrite with is over at Trustpilot with updates finally at financial ombudsman dated 10th December 2023 titled "DONT TRUST THESE ROBBING SCUMBAGS, ABSOLUTE COWBOYS!" go find the review and make your own mind up. I simply won't ever use these again. Reviewed on: 6th January 2024
Paul B's avatar
Paul B

Avoid at all costs!

1
Absolutely atrocious! The leak began the size of a coin and is now over 4ft in diameter! 3 plumbers later and my home is wrecked! Reviewed on: 26th December 2023
Jade Ashley Till (Jadey)'s avatar
Jade Ashley Till (Jadey)

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