Axa reviews

Axa reviews
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Review summary
People rate this company as Poor based on 362 product reviews
Latest positive rating
work but give me the best price they can possibly be...
work but give me the best price they can possibly be and good discounts as well for being with loyal with them

Latest negative rating
Beyond INCOMPETENT.
Beyond INCOMPETENT. Car has been in the garage for over 3 months due to a flooding which was diagnosed from the garage of needing to... Beyond INCOMPETENT. Car has been in the garage for over 3 months due to a flooding which was diagnosed from the garage of needing to replace components that would cost nearly £3500. Had to go through Axa Car Insurance as I needed the car repaired quickly as I need the car as part of my job. And now my employment is being threatened by my company as I still don't have a car to do my job. It's been months of constant calling and being constantly fobbed off with the answer that their so called 'engineers' are still deciding if the car should be written off or repaired and then constantly told to wait a few more days. Promises of call backs have never happened. They've started their own so called 'complaints procedures' which I don't see anything on my online account They keep telling me they understand my frustration and doing all they can. REALLY....all they can for the past 3 months with no real acceptable explanations or progress ??? All I want is a yes or no answer so I can stop being left in limbo and do something about it. Seriously...NEVER EVER even think about using AXA Car Insurance. Of all the car insurance providers I've used before, AXA Car Insurance has got to be the worst one yet. I've asked as a GOOD FAITH GESTURE if they can provide a courtesy car in the meantime, which was point blank denied. Their lack of service gives me no confidence in wanting to carry on or recommend to anyone to use their policies. The word IMCOMPETENCE doesn't even describe how bad they actually are. With this thought as soon as the policy has expired and the car repaired, there's no chance I'll be using them again. Unfortunately I've trusted my house with their insurance as well. This will be cancelled as soon as that policy expires as well. Read more Read less

About Axa
Axa are one of the UK's leading insurance companies looking after millions of customer's insurance needs across car, home, health and business.
Are you looking for the perfect insurance to keep you covered? Our Axa reviews can help you decide if they're the right choice for you.
If you’re considering taking out Insurance or Healthcare with Axa, check out our reviews first. Find out which insurance policyholders have with Axa and how satisfied they’ve been so far. Learn more about the benefits of being a Axa member. All of this and more can be found in our Axa reviews.
Axa believe that when their customers need them...the little things they do to help can sometimes make the biggest difference. Smart Money People is the place for Axa reviews. Read and write reviews to help increase trust and transparency in Financial Services.
Axa at a glance
Reviews for Axa
Showing 11 of 362 company reviews • Last reviewed within 7 days
Beyond INCOMPETENT.
Beyond INCOMPETENT. Car has been in the garage for over 3 months due to a flooding which was diagnosed from the garage of needing to... Beyond INCOMPETENT. Car has been in the garage for over 3 months due to a flooding which was diagnosed from the garage of needing to replace components that would cost nearly £3500. Had to go through Axa Car Insurance as I needed the car repaired quickly as I need the car as part of my job. And now my employment is being threatened by my company as I still don't have a car to do my job. It's been months of constant calling and being constantly fobbed off with the answer that their so called 'engineers' are still deciding if the car should be written off or repaired and then constantly told to wait a few more days. Promises of call backs have never happened. They've started their own so called 'complaints procedures' which I don't see anything on my online account They keep telling me they understand my frustration and doing all they can. REALLY....all they can for the past 3 months with no real acceptable explanations or progress ??? All I want is a yes or no answer so I can stop being left in limbo and do something about it. Seriously...NEVER EVER even think about using AXA Car Insurance. Of all the car insurance providers I've used before, AXA Car Insurance has got to be the worst one yet. I've asked as a GOOD FAITH GESTURE if they can provide a courtesy car in the meantime, which was point blank denied. Their lack of service gives me no confidence in wanting to carry on or recommend to anyone to use their policies. The word IMCOMPETENCE doesn't even describe how bad they actually are. With this thought as soon as the policy has expired and the car repaired, there's no chance I'll be using them again. Unfortunately I've trusted my house with their insurance as well. This will be cancelled as soon as that policy expires as well. Read more Read less
Disgraceful.
Disgraceful. They should be hauled in front of court. They failed to pay out on my insurance claim. 2.5 years later after a protracted small... Disgraceful. They should be hauled in front of court. They failed to pay out on my insurance claim. 2.5 years later after a protracted small claims process, their lawyer, Blake Morgan, eventually paid out on their behalf. They're playing the odds that claimants will give up. Read more Read less
Products from Axa
Car Insurance
by AxaSmart Money People collects Axa car insurance reviews from genuine customers to help you make an informed decision when choosing your next car insurance provider. Axa was founded in 1946,...
Car Insurance
by AxaSmart Money People collects Axa car insurance reviews from genuine customers to help you make an informed decision when choosing your next car insurance provider. Axa was founded in 1946,...
Home Insurance
by AxaAt Smart Money People, our AXA home insurance reviews can help you decide whether AXA is the right provider for your needs. Offering both buildings and contents insurance, AXA has...
Home Insurance
by AxaAt Smart Money People, our AXA home insurance reviews can help you decide whether AXA is the right provider for your needs. Offering both buildings and contents insurance, AXA has...
Travel Insurance
by AxaDo you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you...
Travel Insurance
by AxaDo you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you...
Private Health Insurance
by AxaAxa health insurance reviews can help to you to get the inside track on life as a Axa health insurance customer before you take out a policy. Making sure that...
Private Health Insurance
by AxaAxa health insurance reviews can help to you to get the inside track on life as a Axa health insurance customer before you take out a policy. Making sure that...
Business Insurance
by AxaAxa business insurance reviews can help you to find out what other businesses think about having an insurance policy with Axa is like. How easy to understand are the policy...
Business Insurance
by AxaAxa business insurance reviews can help you to find out what other businesses think about having an insurance policy with Axa is like. How easy to understand are the policy...
Health Cash Plan
by AxaAxa health insurance reviews can help to you to get the inside track on life as a Axa health insurance customer before you take out a policy. Making sure that...
Health Cash Plan
by AxaAxa health insurance reviews can help to you to get the inside track on life as a Axa health insurance customer before you take out a policy. Making sure that...
Breakdown Insurance
by AxaLike many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were...
Breakdown Insurance
by AxaLike many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were...
Pension
by AxaAt Smart Money People, we collect AXA Pension reviews from customers like you. If you're thinking of getting an AXA Pension check out our reviews, or if you're an existing...
Pension
by AxaAt Smart Money People, we collect AXA Pension reviews from customers like you. If you're thinking of getting an AXA Pension check out our reviews, or if you're an existing...
Landlord Insurance
by AxaLandlord Insurance
by AxaPet Insurance
by AxaAxa offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurance...
Pet Insurance
by AxaAxa offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurance...
Liability Insurance
by AxaAt Smart Money People, we collect AXA Liability Insurance reviews from customers like you. If you're thinking of getting AXA Liability Insurance check out our reviews, or if you're an...
Liability Insurance
by AxaAt Smart Money People, we collect AXA Liability Insurance reviews from customers like you. If you're thinking of getting AXA Liability Insurance check out our reviews, or if you're an...
Dental Insurance
by AxaAxa dental reviews from our Smart Money People can help you to decide how well Axa will look after your dental health! With a range of providers out there, finding...
Dental Insurance
by AxaAxa dental reviews from our Smart Money People can help you to decide how well Axa will look after your dental health! With a range of providers out there, finding...
Van Insurance
by AxaFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
Van Insurance
by AxaFor many van owners, their van is used for everday driving as well as work, meaning that choosing the best van insurance to keep it on the road is essential....
Stocks and Shares ISA
by AxaAxa ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Axa is really like. Oh, and if...
Stocks and Shares ISA
by AxaAxa ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Axa is really like. Oh, and if...
Trading Account
by AxaAxa investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with Axa is really like. Oh, and if you...
Trading Account
by AxaAxa investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with Axa is really like. Oh, and if you...
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