First Alternative reviews

First Alternative reviews
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Review summary
People rate this company as Poor based on 12 product reviews
Latest positive rating
Very good customer service
Great customer service. Very helpful and polite. I would recommend to family and friends

Latest negative rating
Online chat unhelpful
Online chat unhelpful and confusing causing mistakes and fobbed off. Esure no better

About First Alternative
First Alliterative offer car insurance in the UK. Read or write your own reviews on Smart Money People and help others decide on the best insurance products.
First Alternative at a glance
Reviews for First Alternative
Showing 11 of 12 company reviews • Last reviewed within 7 days
Online chat unhelpful
Online chat unhelpful and confusing causing mistakes and fobbed off. Esure no better
Fine if you don’t actually ever have to use them
They were easy to contact initially on my claim, however they let my car sit in the garage for a whole month without doing anything... They were easy to contact initially on my claim, however they let my car sit in the garage for a whole month without doing anything and didn’t try to contact me once with any kind of update. I had to continually chase them and could never get an answer about what was going on. I then was told by the garage that it had been written off and had to chase the insurance up multiple times to get this confirmed. It was fairly stressful and annoying to get such little information out of them every time I tried to call Read more Read less
Products from First Alternative
Showing all products offered by First Alternative
Car Insurance
by First AlternativeRead First Alternative car insurance reviews on Smart Money People, the UK's #1 independent financial services review site. If you're looking specifically for First Alternative reviews, see what insight our...
Car Insurance
by First AlternativeRead First Alternative car insurance reviews on Smart Money People, the UK's #1 independent financial services review site. If you're looking specifically for First Alternative reviews, see what insight our...
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