philip basham's community profile page

Write a review

Viewing profile for,

philip basham

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the First Alternative, Car Insurance:

View on product page

terrible customer service , long waiting time and no investigation into fraudulent claim

fraudulent claim has been filed which has affected my no claims . Zero correspondace with them eventhough i notified them after waiting two and a half hrs to report the claim . Have been waiting over a month to for a call . I cancelled my policy , but they still seem to find the time to forward new quotes which have doubled . Why trading standards dont have stricter laws on these companies , which by law you have to have to be legal on the road is beyond me . You dont know where you stand and they make no attempt to clear the matter !!!!!!!!!!!! Reviewed on: 16th October 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.