Disgusting after sales service

Tried to swap cover to another car, went ok at first then they had a technical problem part way through making payment. Tried to get them by phone but ALWAYS got cut off! Tried to send email but First Alternative did not accept email. email. So there... Read more

Tried to swap cover to another car, went ok at first then they had a technical problem part way through making payment. Tried to get them by phone but ALWAYS got cut off! Tried to send email but First Alternative did not accept email. email. So there is no way to contact this company. As I said, disgusting after sales service.

Reviewed on 17th December 2020

Grant Wells-Cockburn

Disgusting after sales service

Tried to swap cover to another car, went ok at first then they had a technical problem part way through making payment. Tried to get them by phone but ALWAYS got cut off! Tried to send email but First Alternative did not accept email. email. So there... Read more

Tried to swap cover to another car, went ok at first then they had a technical problem part way through making payment. Tried to get them by phone but ALWAYS got cut off! Tried to send email but First Alternative did not accept email. email. So there is no way to contact this company. As I said, disgusting after sales service.

Reviewed on 17th December 2020

Grant Wells-Cockburn

Customer Service

All round, decent customer service. Quick to reply and always solves the problelm.

Reviewed on 9th June 2020

Dazza

Very good customer service

Great customer service. Very helpful and polite. I would recommend to family and friends

Reviewed on 6th January 2018

jodie powell

Excellent

Always a great experience never had any problems

Reviewed on 12th November 2017

Daniel Seed

Great customer service and affordable products

Not much more to say - I've been really impressed by the level of customer service provided by this company and wouldn't hesitate to reccomend them.

Reviewed on 26th May 2017

Emily Clark