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    Go Girl: Car Insurance reviews

    View other Go Girl products
    2.21
    Based on 123 reviews, last reviewed 18th May 2023
    No new 5 star reviews
    in the past 90 days
    100% increase in 1 star reviews
    in the past 90 days
    See only 5 star reviews
    24%
    See only 4 star reviews
    5%
    See only 3 star reviews
    3%
    See only 2 star reviews
    2%
    See only 1 star reviews
    66%

    Latest highest rating:

    5

    Fantastic Great car insurance for a new driver. Affordable without a black box Reviewed on: 15th August 2022
    Elfie Thorman's avatar
    Elfie Thorman

    Latest lowest rating:

    1

    Impossible to Contact I've spent ages on the phone trying to speak to someone from Go Girl about my car insurance, but they don't answer the phone. Being able to speak to s... Read more Reviewed on: 18th May 2023
    Simon Bickersteth's avatar
    Simon Bickersteth
    Read all reviews Write a review

    About the Car Insurance

    With so many car insurance providers to choose from, finding a new policy can be daunting. We collect Go Girl car insurance reviews to help you make an informed decision when choosing your new provider. Go Girl is an online insurer that claims to offer a quote for most vehicles, including modified and high value cars. It offers a variety of extras within comprehensive policies, including a free courtesy vehicle, personal accident cover, windscreen cover and more. If the included extras don’t quite meet the mark for your needs, Go Girl offers optional extras that you can add to any policy. What’s most important to you from a car insurance policy? Perhaps you want the peace of mind on windscreen cover, key protection or misfuelling cover? Or maybe you simply want a high level of cover for a low cost premium? Whatever your needs, find out what Go Girl customers have to say about their policies by checking out our Go Girl car insurance reviews. Have you had a car insurance policy with Go Girl? Why did you choose Go Girl as your insurance provider? Perhaps you have a modified or high value vehicle, and if so, did you find the cost of your cover reasonable? Did you have to make a claim, and if so, how well was it handled? Did you have any experience with the customer service team? Whether good or bad, share your experience with others by leaving a Go Girl car insurance review today. Together, we can help people like you make better decisions.

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    Go Girl Car Insurance reviews (123)

    Impossible to Contact

    1
    I've spent ages on the phone trying to speak to someone from Go Girl about my car insurance, but they don't answer the phone. Being able to speak to someone quickly and easily is the most basic requirement of an insurance company, and Go Girl fail completely. I won't be renewing my car insurance with them, as clearly they don't value or care for their customers. Reviewed on: 18th May 2023
    Simon Bickersteth's avatar
    Simon Bickersteth
    Reply from Go Girl Hi Simon, we're sorry to see this review and hear how you've been unable to contact us. If you haven't been able to resolve your issue yet, please email your request along with your Policy/Certificate Number to [email protected] so we can assist you further. Kind Regards. Response date: 18th May 2023
    Go Girl Logo
    Go Girl

    7 days and still no response

    1
    I have been ringing and emailing as I am changing my car and cannot get through to anyone. Customer service is none exsistant god help you if you need to ring to make a claim AVOID AT ALL COSTS Reviewed on: 16th May 2023
    Sarah Slater's avatar
    Sarah Slater
    Reply from Go Girl Hi Sarah, we're sorry to see this review. If you still haven't been able to speak with someone, please email your Policy/Certificate number to [email protected] so we can assist you further. Kind Regards. Response date: 16th May 2023
    Go Girl Logo
    Go Girl

    Awful customer service

    1
    Trying to contact them as my son has passed his test and needs to drive so we need to amend the insurance we have with Go Girl. I have phoned over the previous 3 days, on hold over 5 hours! No reply! Reviewed on: 29th April 2023
    Georgie S's avatar
    Georgie S
    Reply from Go Girl Hi Georgie, I'm sorry to hear you're having issues getting hold of us to discuss the amendment to your policy. If you still haven't been able to discuss this, please email your Policy/Certificate Number to [email protected] so we can assist you further. Kind Regards. Response date: 29th April 2023
    Go Girl Logo
    Go Girl

    Poorest customer service ever

    1
    I contacted this company to upgrade insurance having passed test. It was urgent that I could drive . On the first day I held on for 2 hours with no response and no notification of where I was in the queue. I repeated this on subsequent days. I emailed the company to get a reply that they would in touch within 72 hours. I eventually got the phone answered only to be told staff were on a break and to call back!!! I tried again but gave up and bought insurance from a company who were professional answered phones and even called me. Yesterday I phoned first thing at 8am and got to speak to someone and cancelled the insurance with gogirl. This is without doubt the worst company I have ever dealt with and I will tell everyone I know about my experience. Their response to the many complaints made is poor as well asking for people to be in touch with their policy details to which they won’t respond. I would give no stars if I could. They have zero concern for their customers. Reviewed on: 6th April 2023
    Christine Kennedy's avatar
    Christine Kennedy
    Reply from Go Girl Hi Christine, we're sorry to hear of the experience you've had in relation to customer services which has led to you leaving us. These comments will be passed on for review. Kind Regards. Response date: 6th April 2023
    Go Girl Logo
    Go Girl

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