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Go Girl: Car Insurance reviews

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2.16
Based on 132 reviews, last reviewed 23rd Aug 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
25%
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5%
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4%
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63%

Latest highest rating:

5

Great value insurance Car insurance for me and my learner driver Son was great value and their website was easy to use. I haven’t had to make a claim Reviewed on: 23rd August 2024
Tracey Mohabir's avatar
Tracey Mohabir

Latest lowest rating:

1

Scammers fraud Go Girl insurance plz never buy from... Scammers fraud Go Girl insurance plz never buy from him my personal experience I driving nearly decade with no claim bonus no Conviction nothing I tr... Read more Reviewed on: 26th April 2024
Shahbaz 's avatar
Shahbaz
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About this product

With so many car insurance providers to choose from, finding a new policy can be daunting. We collect Go Girl car insurance reviews to help you make an informed decision when choosing your new provider.

Go Girl is an online insurer that claims to offer a quote for most vehicles, including modified and high value cars. It offers a variety of extras within comprehensive policies, including a free courtesy vehicle, personal accident cover, windscreen cover and more. If the included extras don’t quite meet the mark for your needs, Go Girl offers optional extras that you can add to any policy.

What’s most important to you from a car insurance policy? Perhaps you want the peace of mind on windscreen cover, key protection or misfuelling cover? Or maybe you simply want a high level of cover for a low cost premium? Whatever your needs, find out what Go Girl customers have to say about their policies by checking out our Go Girl car insurance reviews.

Have you had a car insurance policy with Go Girl? Why did you choose Go Girl as your insurance provider? Perhaps you have a modified or high value vehicle, and if so, did you find the cost of your cover reasonable? Did you have to make a claim, and if so, how well was it handled? Did you have any experience with the customer service team? Whether good or bad, share your experience with others by leaving a Go Girl car insurance review today. Together, we can help people like you make better decisions.

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Go Girl Car Insurance reviews (132)

No after sales service

1
The customer service was terrible. I work in customer service so I know that sometimes this can be stressful, but their service is just appalling! I was put on hold for 20 minutes but one of their female representatives and all I wanted to do was a number plate change. I was then transferred onto a very abusive and aggressive female. Everyone I have spoken to seems to have no idea. On the phone all you could hear was the colleagues chatting amongst each other. I would recommend this company to no one, they do not have any after sales customer service and treat their customers with no respect. My advise would be to stay clear from this company! Reviewed on: 12th August 2017
Sophie's avatar
Sophie

Cheapest Quote

4
I added my 17 year old son as a named driver on my policy when he was learning to drive and Go Girl was the cheapest quote for a young driver. Reviewed on: 21st July 2017
Lorraine Allan's avatar
Lorraine Allan

Cheap and inclusive

5
They were one of the few companies that would insure my 17 year old daughter. Premiums were only 100 pounds more than the existing policy. Reviewed on: 19th July 2017
Peter Saville's avatar
Peter Saville

Complete bullies

1
My daughter had an accident last Saturday and initially they handeled the claim really well. But we were not prepared for what was to come....... First phone call to my daughter because you are under 21 we have to double your excess from £250 to £500 Then she had a message from them asking her to ring them because a couple of days before the accident she had been let go form her job they were saying that she had to pay another £895 on top of her premium!! She has about 4 months left to run. She has since had 3 more messages and 3 emails about the same thing. She is upset enough about damaging her car without these insensitive insurance company. And they have said if she does not pay it within 7 days she will not get her car back, how is that legal. Avoid like the plague Reviewed on: 13th July 2017
Zena Webster's avatar
Zena Webster

Cheap to insure 17yo

5
Quote for adding a 17yo new driver ;earner was just about an extra 125 :) Reviewed on: 5th July 2017
Peter Saville's avatar
Peter Saville

extras

1
Wanted extra on top of quote just outside cooling off period had to cancel which cost me more !!! Reviewed on: 3rd July 2017
Anonymous's avatar
Anonymous

dishonest

1
Shocking company do not use! They intentionally waited until outside the 14day cooling off period tocharge an extra £80 and not accept my no claims history as it would not load into their portal as it was down ! vile people Reviewed on: 2nd July 2017
gordon brown's avatar
gordon brown

Cheap initially but loads of hidden costs

2
The price is very competitive but be warned there is effectively no cooling off period. If you cancel within 15 days even if the insurance has not come into force YOU WILL BE CHARGED AT LEAST £45. Make sure you actually read their terms and conditions which clearly state this and a lot more about very expensive charges for ANY changes. Also once they have taken your money you will be asked for loads of extra information which doesn't make this a hassle free insurance in my view. Customer service is mixed - to be fair some are very helpful others are not. I have just bought insurance cover at the end of March which doesn't come into force till mid April and well within the 14 day cooling off period I wanted to cancel because of all the extra questions and hassle but that will cost be £45 so I am stuck for the year. I really dread any accident and won't be using this firm again no matter what the price. Reviewed on: 30th March 2017
Anonymous's avatar
Anonymous

Poor customer service and hidden charges

1
Terrible customer service staff who are rude and speak to you like you've interrupted a teenagers party. Tons of emails at the start asking for letters & copies of this copies of that. Will not allow you to set a date for your insurance to come out so you have no idea of the due date (however I am advised that it is hidden in the small print that it will come out 22 days after you start the policy). Having paid 2 months in advance had thought I had at least one payday to leave the payment in the bank account but no! 3 months payments taken in one calendar month and a £20 charge on top for the privilege for a \default\" payment. Disgusting behaviour from the call centre team 15 years in customer service and the worst I have ever spoken to. Will never use this company again.""" Reviewed on: 27th March 2017
Anonymous's avatar
Anonymous

Charge to change - charge to leave - policy not even started

1
Took out a policy for a car yesterday evening - to start in 3 weeks. Need to change number plate as registering personal plate. Called company and told £25 for changes mid term. Pointed out that the policy hasn't started yet so it is not mid term. Told tough. Asked to cancel. £45 charge to cancel - again policy has not started. Total rip off company. Avoid like the plague. Reviewed on: 13th March 2017
CLARE POOLEY's avatar
CLARE POOLEY

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