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Go Girl: Car insurance reviews

View other Go Girl products
2.18
Based on 137 reviews, last reviewed 2nd Jul 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
24%
See only 4 star reviews
4%
See only 3 star reviews
3%
See only 2 star reviews
4%
See only 1 star reviews
65%

Latest highest rating:

5

Great value insurance Car insurance for me and my learner driver Son was great value and their website was easy to use. I haven’t had to make a claim Reviewed on: 23rd August 2024
Tracey Mohabir's avatar
Tracey Mohabir

Latest lowest rating:

1

Shocking service ​I am writing this to warn anyone considering using Go Girl or Sabre Insurance. Their complete failure to properly fight a clear-cut, non-fault claim ... Read more Reviewed on: 2nd July 2026
Darren Johnson's avatar
Darren Johnson
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About this product

Go Girl offers car insurance to UK drivers.

Go Girl comprehensive car insurance cover offers up to £200 if your handbag is stolen, personal possessions cover and a courtesy car if yours has to be repaired following an accident. Go Girl car insurance also covers up to £100 to replace your child car seat.

Go Girl car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Go Girl before, you can also leave a review and share your experience.

Review Go Girl: Car insurance now

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Go Girl Car insurance reviews (137)

What a Con! Avoid at all costs

1
What an absolute disgrace. I would have left two stars if that was possible Searched for quote to add my 17yr twins onto my car insurance. Quoted £98 which was a acceptable. One has now passed and the increase in premium was £3600. The only other option is to take them off at an astronomical £185 + £25 admin fee. Pay £42 deposit or insurance will be cancelled within 7 days. They state that they offer discounts for learner drivers but nowhere on their site does it state that this is the case. I was told it was I the t's and it's and when I asked for a copy i was told it was a mistake. I would recommend Marmalade for your learners. A little expensive overall but well worth it. I understand that as a parent of a youg driver it will be expensive but a complete lack of transparency and honesty has left me feeling very bitter regarding GoGirls policy and procedure but what is absolutely horrendous is one really dissapointed young adult. Can't wait to see what happens when the next one passes! Reviewed on: 21st June 2019
SMcD's avatar
SMcD

Cooling off Period

1
Telephoned to cancel within minutes of taking out the Policy on line. Was advised that the Policy had not yet been processed and there is a £25 cancelling fee (reduced from £40 as there standard !) Not happy over the cancelling fee and now noticed that they have taken for the full value of the Insurance. When you speak to their representatives they are very abrupt and unhelpful. No doubt I will have the pleasure in speaking to them in chasing my money return. DONT TOUCH Reviewed on: 22nd May 2019
Patrick Murray's avatar
Patrick Murray

You really should get a quote from this company !!!

5
have had 3 car policies with Swinton for several years each year each premium gets higher despite no claims and increased no claim discount we recently swapped a Mercedes over to Go Girl saving £450 a year. My second car is coming up for renewal in May and I have just cancelled my renewal with Swinton and insured with Go Girl saving £300. My third car is due for renewal in July and I will be changing that over too and just to confirm the saving is for a LIKE FOR LIKE POLICY in fact one of the policies we have a lower excess !!! You have to be mad not to get a quote from this company !!! Reviewed on: 22nd April 2019
Gina Aho's avatar
Gina Aho

Outrageous

1
I would advise everyone to think twice before setting up car insurance with this company. The customer service is awful but that's just one thing. When i was setting up the insurance, the lady on the phone talked to me like shit and she actually hung up on me DURING the transaction which was..a bad start. We paid 1420 pounds for 12 months insurance. After 3 months we moved to a new location. When we sent them an email to update them on our new adress, they sent a really unfriendly email,saying that we need to pay an extra 540 pounds (!!!) because the new location falls under a different premium. It was odd as the area was way less busy and now we had our very own garage and the whole building has cctv surveillance. I called them and asked what the extra is for, they said it's the policy. I asked loads of questions to which the response was "this is the policy". After this, I visited their website to check the new price for this location. It was odd to see that the price for a new insurance is £1420. I guess the extra £500 got lost somewhere with my faith in the company attached to it. I called them again and questioned this, but of course the response was that..this is the policy. I asked the lady whether she realises that it is cheaper for me to cancel my insurance and get a new one, even with with them, of course the answer was "this is the policy". So I cancelled my insurance and found another offer for £700 for 12 month. I guess I should thank go girl for saving me money but no. Fck this company. Reviewed on: 28th February 2019
Dobi Tamas's avatar
Dobi Tamas

Poor all round

1
Just now Terrible customer services Terrible customer services, rude staff and extortionate prices for a late payment. Double what banks charge. Their staff refused to offer me any assistance and even went so far as to argue with me. Cannot wait till the policy expires and I do not have to use them again. AVOID AT ALL COSTS..... Reviewed on: 10th January 2019
Andre Nasr's avatar
Andre Nasr

Easy to set up not good when you claim

1
So your car gets stolen and recovered by Police, needs to be assessed, no problem you can get a courtesy car..... you think. Well we haven’t assessed it yet so courtesy car doesn’t kick in until the damage is assessed, a week later still not assessed. No car, no follow up phone calls, you have to chase them. Bad enough having your car stolen, you expect your insurance company to be there for you. Reviewed on: 9th October 2018
AM's avatar
AM

Avoid, Avoid, Avoid!

1
Avoid! We insured a car for my 19 year old daughter, the price was expensive though we had no option but to pay for a new driver, she then moved less than 6 miles to be closer to student accommodation while at university, we were faced with not only a £25 admin increase (fair enough) though an additional over £700, yes, £700 added to the policy to cover the period from September 2018 - May 2019, this £700 is the equivalent of a full year, we do not live in areas which are considered as "high risk" for insurance purposes, they gave us 7 days to respond or risk loosing the policy and not being insured, the telesales member of staff was absolutely useless, Insurance Ombudsman will be hearing from us. Reviewed on: 17th September 2018
Cheryl Marwick-Watt's avatar
Cheryl Marwick-Watt

WORST COMPANY EVER

1
They are FRAUDS, hidden costs and terrible customer service, very rude and patronising. when asking simple questions they would try to withhold information.  Reviewed on: 3rd May 2018
Anon's avatar
Anon

Horrific!

1
Don't do it, you will seriously regret it! Reviewed on: 4th April 2018
Paul Boyd's avatar
Paul Boyd

CANCELLED MY POLICY WITHOUT wARNING

1
I had a policy with go girl and my sister got one too for my car so she could learn to drive, we hadn’t realised you can’t have two policies but now we do. They EMAILED us to tell us my sister needs to cancel hers in seven days or I’ll lose mine. So my sister rang up to cancel her side as we know know two policies is not aloud. Not only did I get a £45 card charge, but my insurance got cancelled because I MYSELF didn’t ring up! We were only told my sister should call so that’s what we did, having good faith that my policy would continue. They cancelled my policy without telling me so I had not been aware I was not insured! I am absolutely devastated and broken by this, I had paid my insurance annually and my 3 years no claims was about to come through on the 1st of April! I’ve now lost a year of no claims, got no insurance on my car because they cancelled it and I have no money back. As a student nurse money is tight and I now have to ask family members for help. How is email official communication?????? You wouldn’t email a company to cancel insurance? In fact I wasn’t even told it would be cancelled. They should have called me! I’m now stuck in their vicious loop. The manager was un helpful and didn’t want to know so I will try and call tomorrow and reason with them for at least some sort of partial refund and cover letter. Only checked the policy because of the £45 card charge... this company is vile. Reviewed on: 10th March 2018
Izzywizz1930's avatar
Izzywizz1930

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