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Covea Insurance: Car Insurance reviews

1.40
Based on 14 reviews, last reviewed 23rd Aug 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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86%

Latest highest rating:

5

Top notch Quality service. Great people. We Reviewed on: 15th September 2021
Livhod06's avatar
Livhod06

Latest lowest rating:

1

Terrible customer service and dreadful claims process. Terrible customer service and dreadful claims process. Two years on and still no pay out Reviewed on: 23rd August 2024
Jill's avatar
Jill

About this product

Before selecting your next car insurance provider, find out what genuine customers have to say about the company and its policies. We collect Covea car insurance reviews to give you insight into what you can expect from the provider.

Covea provides commercial, motor, property and protection insurance, serving millions of policyholders. Covea offers a variety of benefits with standard car insurance policies, including a courtesy car, repairs and access to a 24/7 clai
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Covea Insurance Car Insurance reviews (14)

Terrible customer service and dreadful claims process.

1
Terrible customer service and dreadful claims process. Two years on and still no pay out Reviewed on: 23rd August 2024

Worst

1
Undoubtedly, the most disappointing car insurance experience I've had in my 23 years of purchasing coverage. Despite my accident occurring on April 29th, it is now June 5th, and there has been no discernible advancement with my claim. Numerous emails and phone calls have yielded no progress whatsoever. It's my own regret for choosing such a company, as I had no idea that Post Office Insurance would employ such an abysmal underwriter. I have filed a complaint with the financial o... Reviewed on: 5th June 2023

Told DVLA my car was scrapped!

1
Incorrectly informed the DVLA my car was scrapped. I had to spend time and money to find out who was responsible. Covea admitted they mistyped car registration. Refused to log a complaint/reimburse as I was not a customer. Reviewed on: 16th November 2022

Unacceptably service

1
From April this year i have spent over 100 hours and over a hundred calls to get my car repaired. This was an non fault accident. Can't get someone to take responsibility for the organisation to get this sorted, passed from sainsburys to covea to Auxillas. 4 months and it has still not been resolved. Shocking service Reviewed on: 24th August 2022

Awful firm

1
Avoid this firm , takes forever to get them to answer the phone , they don’t action anything they say they will . No information given at all Reviewed on: 26th July 2022

Poor start to Vitality JV

1
Very poor service re: Vitality motor insurance - has turned me off both Covea and even Vitality by association Reviewed on: 15th October 2021

the right place for circus insurance

1
if you need circus insurance this is the place. we insured out truck it was stolen and recovered they won't pay out having to use the courts and the ombudsman you will hey great circus insurance and be treated like a clown by bits of kids that work for no covea insurance Reviewed on: 2nd October 2021

Top notch

5
Quality service. Great people. We Reviewed on: 15th September 2021

Thank you

5
After being involved in an accident that was not my fault , and then the COVID19 outbreak as a key worker Covea kindly kept me in a hired car for over 2months until I could purchase another car. I can only thank them for supporting me to continue working throughout all of these uncertain times Reviewed on: 5th June 2020

Covea; Thieving corrupt company

1
WARNING TO EVERYONE ABOUT Covea Insurance Plc and Apollo Motor Group THEY ARE THIEVING, ENGINE TAMPERING, CORRUPT, LYING CROOKS! Long story short… My wife’s car was hit in a corner of Sainsbury’s car park Newbury at the end of August (minor damage to bumper & wing) so it was picked up by Covea’s approved garage Apollo Motor Group of Portsmouth & taken to their Basingstoke branch. Covea decided to write it off despite the car being mechanically sound when Apollo picked... Reviewed on: 30th November 2019

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