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Covea Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 1.62 (13 reviews)

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1.62

Based on 13 reviews, last reviewed 5th Jun 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

15%

4 star

3 star

2 star

85%

Latest highest rating:

5

Top notch Quality service. Great people. We Reviewed on: 15th September 2021

Latest lowest rating:

1

Worst Undoubtedly, the most disappointing car insurance experience I've had in my 23 years of purchasing coverage. Despite my accident occurring on April 29... Read more Reviewed on: 5th June 2023

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About the Car Insurance

Before selecting your next car insurance provider, find out what genuine customers have to say about the company and its policies. We collect Covea car insurance reviews to give you insight into what you can expect from the provider.

Covea provides commercial, motor, property and protection insurance, serving millions of policyholders. Covea offers a variety of benefits with standard car insurance policies, including a courtesy car, repairs and access to a 24/7 claims helpline.

Find out what Covea policyholders have to say about the service they’ve received by reading our Covea car insurance reviews. See how existing customers rate their customer service experiences, and whether any additional add-ons they may have selected were worth the extra cost. If your main priority is a low-cost premium, find out how others feel about the price of their policy.

Have you had a car insurance policy with Covea? Share your honest experience with our Smart Money People community. Share how you found your time with Covea, and whether you’d recommend them to a family member or friend. Did you have to make a claim, and if so, how well was it handled? Did you encounter any issues throughout your policy? Would you renew your policy? Leave a Covea car insurance review today. Together, we can help people like you make better decisions.

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Covea Insurance Car Insurance reviews (13)

Worst

Undoubtedly, the most disappointing car insurance experience I've had in my 23 years of purchasing coverage. Despite my accident occurring on April 29th, it is now June 5th, and there has been no discernible advancement with my claim. Numerous emails and phone calls have yielded no progress whatsoever. It's my own regret for choosing such a company, as I had no idea that Post Office Insurance would employ such an abysmal underwriter. I have filed a complaint with the financial ombudsman and am currently enduring the agonizing wait for a resolution to this prolonged and distressing claims process. Reviewed on: 5th June 2023

Told DVLA my car was scrapped!

Incorrectly informed the DVLA my car was scrapped. I had to spend time and money to find out who was responsible. Covea admitted they mistyped car registration. Refused to log a complaint/reimburse as I was not a customer. Reviewed on: 16th November 2022

Unacceptably service

From April this year i have spent over 100 hours and over a hundred calls to get my car repaired. This was an non fault accident. Can't get someone to take responsibility for the organisation to get this sorted, passed from sainsburys to covea to Auxillas. 4 months and it has still not been resolved. Shocking service Reviewed on: 24th August 2022

Awful firm

Avoid this firm , takes forever to get them to answer the phone , they don’t action anything they say they will . No information given at all Reviewed on: 26th July 2022

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