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0% of feedback is Process related
Top Age Profile: 55-64
Top Channel Preference: Phone
Leave well alone. Rejected my claim despite all evidence. Absolutely... Read more
Leave well alone. Rejected my claim despite all evidence. Absolutely appalling.
Update : 7th January 2017.
Still awaiting a result for the complaint raised through the companies internal complaints procedure which can take 8 weeks. Then I can contact the insurance ombudsman. I have photos to validate my claim, in which the company can see things that do not exist and I have testimonials from the contractors to prove it. I have contacted their CEO, James Reader, by email. He has told me not to contact him again !
Do not be fooled by what appears to be good premiums and excesses. An insurance company is only good if claims are handled fairly.Reviewed on 1st January 2018Christopher Lloyd
House Insurance at it's best
Quality home Insurance with good sums insured and excess.Reviewed on 25th September 2017Debbie Adams