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Motorcycle Direct: Motorbike Insurance reviews

1.00
Based on 2 reviews, last reviewed 25th Sep 2025
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1

Scam when it comes to cancelling insurance. Scam when it comes to cancelling insurance. Insured my bike in July and then cancelled in September as I sold my bike, Been a customer for over 12 mon... Read more Reviewed on: 25th September 2025
Georgia W's avatar
Georgia W

About this product

Looking to insure your motorbike with Motorcycle Direct? Read our customer reviews first to find out whether their level of cover is suitable for your bike. Whether your motorcycle is 50cc, 250cc, or something a bit more classic, our community reviews of Motorcycle Direct can help you decide. Already a Motorcycle Direct insurance customer? Share your own policy experiences and help out our community!

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Motorcycle Direct Motorbike Insurance reviews (2)

Scam when it comes to cancelling insurance.

1
Scam when it comes to cancelling insurance. Insured my bike in July and then cancelled in September as I sold my bike, Been a customer for over 12 months with them so the cancellation fee was only £40…? Anyway, I paid £243 for the year, yet was charged £113 for insurers time. YES FOR JULY TO SEPTEMBER? If you break down £243 over 12 months it is equal to around £20 a month so I should’ve only been charged at most £60 for 3 months of insurance. Total scam saying they can charge more at the start? Disgusting. Won’t ever go back and will try get the amount back through my bank. 0/10 Reviewed on: 25th September 2025

AVOID AT ALL COSTS(and it will cost you)

1
Absolutely awful shower, they renew policy 12 days before its due, then when you cancel through their chat system they afterwards tell you there is no trace of it, then charge you in the "cooling Off" period. They delay doing any thing so if you pay by instalments you are out of the cancelation period with the credit company(do what I did & phone them first to cancel) Disgusting firm, as all other reviews AVOID AT ALL COSTS will report them to Financial Conduct Authority No way of contacting them except their chat online, what a shower of ****** Reviewed on: 26th July 2023

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