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Zenith Insurance: Car Insurance reviews

2.29
Based on 25 reviews, last reviewed 20th Sep 2023
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52%

Latest highest rating:

4

Great product I’ve used zenith for 2 years for my car insurance. They’re a fantastic company (although quite unknown) with great benefits. Their customer service st... Read more Reviewed on: 22nd August 2023
Tom Johnson's avatar
Tom Johnson

Latest lowest rating:

1

hidden fees up the wazoo They have hidden fees up the wazoo, cancellation fees, hidden costs, i had a payment not go through cause i had changed my card and they charged me £2... Read more Reviewed on: 20th September 2023
Michael Bell's avatar
Michael Bell

About the Car Insurance

Checking genuine customer reviews is one of the best ways to gain insight into a company, its policies and how it values its customers. At Smart Money People, we collect Zenith car insurance reviews to help you make an informed decision when choosing your new provider.

Zenith has been providing insurance to consumers since 1937, offering policies for both cars and vans. Zenith is part of Marketstudy Group, a collective of various brands providing complementary services, such as windscreen repair and replacement.

When choosing a new insurance policy, consider what aspects are most important to you. Is a positive customer service track record most important, or perhaps you prioritise a variety of additional services? Find out what Zenith has to offer by reading our Zenith car insurance reviews, left by genuine customers.

Have you had a car insurance policy with Zenith? Share your honest experience with our Smart Money People community. Tell us how you found the sign-up process, and whether your premium was at a reasonable price for the cover you received. Would you recommend Zenith to a friend or family member, and would you purchase another policy with them in the future? Did you have to make a claim, and if so, how well was it handled? Leave a Zenith car insurance review today. Together, we can help people like you make better decisions.

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Zenith Insurance Car Insurance reviews (25)

hidden fees up the wazoo

1
They have hidden fees up the wazoo, cancellation fees, hidden costs, i had a payment not go through cause i had changed my card and they charged me £20 for that. Mental also they will roll your contract on auto without you telling them to. Just cancelled and moved insurers horrendous. Reviewed on: 20th September 2023
Michael Bell's avatar
Michael Bell

Poor customer service

1
Called them to cancel or freeze my car insurance policy and the lady was very rude suggesting I could have just cancelled through my account instead of wasting time, however £55 as a cancellation fee is an absolute scam as most places charge £5-£25 as it’s a simple click of a button to cancel and does not charge them anything to do so, all it would do is leave my details on the system… Reviewed on: 9th September 2023
Luka Clake's avatar
Luka Clake

Great product

4
I’ve used zenith for 2 years for my car insurance. They’re a fantastic company (although quite unknown) with great benefits. Their customer service staff are brilliant. The only thing I would recommend would be an app for their insurance products to make it easier to navigate online. Reviewed on: 22nd August 2023
Tom Johnson's avatar
Tom Johnson

Zenith is Markerstudy!!!

1
Zenith are a part of the Markerstudy Group, who eventually deal with your claim. Please read Markerstudy reviews BEFORE using Zenith, I wish I had. 9 months to sort out a claim with a witness and still no resolution. Renewal time and I don't want to use Zenith/Markerstudy BUT I have an active claim. The two options inwas given # drop the claim and repair it yourself # lose your maximum no claims. Either way they have wasted hours of my time and cost me 100s of pounds. Unbelievably terrible throughout. Reviewed on: 9th May 2023
Jon Capon's avatar
Jon Capon

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