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John S

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Review of the Zenith Insurance, Car Insurance:

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Zenith insurance tried to take more money than agreed.

After spending time with a Zenith insurance representative on the phone I agreed to a quotation amount. A short while later a higher amount was taken out of my bank account. I then had to spend 2hrs 12 mins of my valuable time trying to reclaim the overcharged amount. 6 times my call was dropped after spending some considerable time going through the hoops of attempting to contact them, with no explanation. When I finally managed to speak to a representative they attempted to palm me off with the explanation term 'Quote Slippage'. Utter rubbish! This is straight forward Sharp practice...relying on a large percentage of overcharged customers to either not notice the overcharged or not be willing to painfully try to claw back the money. This is not acceptable, or right in any way! Reviewed on: 25th June 2026

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