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RescueMyCar: Breakdown Cover reviews

3.00
Based on 2 reviews, last reviewed 8th Apr 2024
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Latest highest rating:

5

Great service I phoned them when the car I was driving on a trip across the UK had a problem. They weren't registered with RescueMyCar but they still called someon... Read more Reviewed on: 29th September 2017

Latest lowest rating:

1

You will be responsible for their parking fines I was issued with a £100 PCN (parking charge notice) after Rescuemycar.com recovered my car and decided to leave it overnight in a location where park... Read more Reviewed on: 8th April 2024
Jon C's avatar
Jon C

About the Breakdown Cover

Looking for reviews of RescueMyCar’s breakdown cover? At Smart Money People, we collect genuine reviews from our community in order to help others. If you’re an existing RescueMyCar customer, please leave your own review and help our community find he best possible products. RescueMyCar also offer European cover - you can tell us what you thought of that too.

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RescueMyCar Breakdown Cover reviews (2)

You will be responsible for their parking fines

1
I was issued with a £100 PCN (parking charge notice) after Rescuemycar.com recovered my car and decided to leave it overnight in a location where parking is prohibited. Rescuemycar.com have rejected my request to reimburse me for the cost of the parking fine, pointing to its general cover exclusions, which state that is not liable for charges incurred by companies other than those it authorises. This is despite the fact the parking fine was issued as a direct consequence of a decision made by its authorised recovery agent – a decision I would not have made myself, and one that could have easily been avoided by a) parking elsewhere, or b) purchasing additional parking time at the location where my vehicle was left. The company has confirmed to me that it is its official policy that, should it or one of its agents recover your vehicle and knowingly leave it parked illegally, the customer is the one responsible for the resulting parking charge. I am currently seeking to recover my costs through the Financial Ombudsman service. So be careful: the breakdown cover might look like a bargain, but it could cost you more in the long run. Reviewed on: 8th April 2024
Jon C's avatar
Jon C

Great service

5
I phoned them when the car I was driving on a trip across the UK had a problem. They weren't registered with RescueMyCar but they still called someone out to help! Excellent service and excellent price. Reviewed on: 29th September 2017

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