Wise Driving Car Insurance Reviews

Ratings based on 7 reviews Last review 2 months ago

Read Wise Driving reviews from the Smart Money People community below. Wise Driving (part of iGO4 Insurance) is a specialist black box/telematics insurance company, which aims to reduce the cost of motoring for young, new and limited-mileage drivers....

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Read Wise Driving reviews from the Smart Money People community below. Wise Driving (part of iGO4 Insurance) is a specialist black box/telematics insurance company, which aims to reduce the cost of motoring for young, new and limited-mileage drivers. If you’ve already got a policy with Wise Driving, share your thoughts and experiences in the form of a review and help out others who might be looking for Wise Driving reviews!

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Your Car Insurance Reviews (7)

28th December 2018

SCAM

Scam of a company. Took over £200 deposit then because they would only offer me appointments whilst I was on a four day holiday with my car they cancelled my insurance and haven't refunded the deposit. even before cancellation the process was ...

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Scam of a company. Took over £200 deposit then because they would only offer me appointments whilst I was on a four day holiday with my car they cancelled my insurance and haven't refunded the deposit. even before cancellation the process was stressful having to phone every day to try and get an appointment, being told people would call back or waiting on hold for almost an hour at a time!
They lie, let you down and steal your money. Oh, and then leave you with no cover so you have to payout to another company on top of it! Scammers! DO NOT USE!! DO NOT BE FOOLED BY THEIR LOW RATES

14th December 2018

**** CONSUMER WARNING ****

You should not buy insurance from this...

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You should not buy insurance from this company.

If you are reviewing this company and thinking of buying insurance from them …… DON’T !!!!

I have given this company 1 Star, but I’m being extremely generous.

Customer care is abysmal, if they don’t like what you saying to them, they put the phone on you.

Thy cancelled my insurance and then charged me, ….. they should be ashamed of themselves, but clearly don’t care.

13th December 2018

****** WARNING * WARNING * WARNING ******

...

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****** WARNING * WARNING * WARNING ******

If you ignore this notice, you may as well throw your money down the drain !

Seriously, they should not be allowed to trade …… SCAMMERS !!!!!!


****** DO NOT BUY CAR INSURANCE FROM THIS COMPANY ******

18th May 2018

Joke of a company

Personally couldn’t think of a worse car insurer, DO NOT TAKE INSURANCE OUT NO MATTER HOW REASONABLE THEIR PRICE IS! I have always had issues when trying to ring them as they never seem to have any answers nor do they bother to find them. My first c...

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Personally couldn’t think of a worse car insurer, DO NOT TAKE INSURANCE OUT NO MATTER HOW REASONABLE THEIR PRICE IS! I have always had issues when trying to ring them as they never seem to have any answers nor do they bother to find them. My first contact with them was regarding my black box statistics which seemed incorrect, I requested a call-back when they had the information regarding the stats and was told I would receive a call within 48 hours, a year down the line, I’m still waiting.

My most recent contact with them was regarding my No Claims Bonus which accumulated to 0 somehow, which was shocking for me to see. A tiny bump set my black box off and I received calls endlessly to file a claim if required, I explained the situation and told them it wasn’t a claim I’m willing to put through as no damaged occurred. Wise Driving being the insurance broker didn’t relay my information back to Highway Insurance (the underwriters) so this affected the NCB. After spending three lunch hours on the phone to them, it was still left unresolved. I spoke with a lady who had no idea about Claims, when asked to be put through to someone senior she refused. However, she did put me through to the Claims department and this lovely lady explained what needed to be done in a simple way so I could understand exactly how to resolve this. Thankfully this was resolved, not by Wise Driving but by the Underwriters. Biggest mistake going with them, never again!

14th April 2018

Cheap But Not Worth The Hassle

Firstly I am very disappointed that WiseDriving use Reevoo to try to pretend they are a good company - only selected people can fill out reviews on Reevoo so despite having had a policy with them I was unable too! Obviously bias. I cancelled my policy...

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Firstly I am very disappointed that WiseDriving use Reevoo to try to pretend they are a good company - only selected people can fill out reviews on Reevoo so despite having had a policy with them I was unable too! Obviously bias. I cancelled my policy as they would not extend their 14 day box installation policy by one day to allow for the Easter break. I have to give 4 weeks notice to take time off work and can't park at work. I am off Fridays but the installation company couldn't do the first Friday, the next one was easter Friday and they were off so it was booked in for the following Friday. Would have been installed less than 24 hours after their deadline but they wouldn't budge. Had 21 days previously with another company which was no problem. Terrible customer service, take ages to reply to emails and I was on hold for an average of 35 minutes each time I rang. Terrible company that probably won't last long.

28th March 2018

AVOID

"AVOID AVOID...

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"AVOID AVOID AVOID!!!
I have been with them for a year and had NOTHING BUT TROUBLE!!
when getting the policy i was told i would need a black box which i was fine with, but i was assured there would be no curfew or timings on it as i work in a hotel so drive at all times of the morning and night. this was not the case and the main part of the black box score was about usage and what time of day i use my car, they then wanted to charge me for using my car at night.
it cost me £350 to change the car on my policy, while changing my policy over the phone i changed my address which cost nothing. i then notice they hadn't changed my address so i called again to change it and they wanted me to pay £500 just to change my address!!! They have been taking money out of my account without notifying me £50 here and there which i called about and they said it was due to my driving score. i check my driving score regularly on the dashboard which has always been around 8/10 every month but they refused to refund me.
nasty customer service who absolutely do NOT care!!
AVOID AT ALL COST!!!!!! AVOID AVOID AVOID!!