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2Gether Insurance: Breakdown cover reviews

Name: Breakdown cover
Rating: 1.85 (58 reviews)

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1.85

Based on 58 reviews, last reviewed 15th Sep 2026

No new 5 star reviews

in the past 90 days

75% increase in 1 star reviews

in the past 90 days

2 star

90%

Latest highest rating:

5

Breakdown Cover Cheap quote for the year and easy to setup Reviewed on: 24th August 2023

Latest lowest rating:

1

Unacceptable business practice Taking money from customers through automatic renewals and then forcing them to chase for a refund is not acceptable. In my case, payment was taken fr... Read more Reviewed on: 15th September 2026

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About this product

2Gether Insurance provide breakdown cover for cars, vans and motorcycles.

There are a range of cover options to choose from including Economy, Full UK, Full UK and EU and Personal UK. Whichever level of cover you opt for you’re entitled to an unlimited number of callouts during the term of your policy.

2Gether Insurance breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used 2Gether Insurance before, you can also leave a review and share your experience.

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2Gether Insurance Breakdown cover reviews (58)

Unacceptable business practice

Taking money from customers through automatic renewals and then forcing them to chase for a refund is not acceptable. In my case, payment was taken from my card without my knowledge or consent for a policy I no longer needed, and despite contacting customer service multiple times, I received no response. It feels like the company expects customers to give up rather than fight to get their own money back. A serious warning to anyone using this company: be very careful with automatic renewals and make sure you actively cancel anything you no longer need. Reviewed on: 15th September 2026

Waste of Money

I bought Full UK breakdown cover from 2Gether with a £0 callout charge, expecting support if something went wrong during a journey. Unfortunately, when I actually needed help, the service was extremely disappointing. We were in the middle of a trip when my tyre valve broke while I was inflating the tyre. The tyre immediately deflated and the car became unsafe to drive. I called for breakdown assistance, but I was told the incident was not covered and that they could only send help if I paid separately. Because of this, I had to arrange RAC privately and was charged £199. Their response caused unnecessary stress, wasted time, and seriously disrupted our trip. In practice, the cover gave me no real help when I needed it most. I have raised a formal complaint and will update this review depending on their response. Based on this experience, I would not recommend relying on this breakdown cover for an urgent roadside situation. DO NOT WASTE YOUR MONEY BY BUYING BREAKDOWN POLICY FROM THIS COMPANY. Reviewed on: 31st August 2026

2Gether Misleading Policy Terms Hidden in Small...

2Gether – Misleading Policy Terms Hidden in Small Print I purchased a taxi breakdown cover policy through GoCompare, specifically searching for taxi coverage. To my surprise, I later discovered that the policy I bought only applies to sole traders—and crucially, does not cover taxi use under the Business Class 1 level. When I contacted 2Gether for assistance after a breakdown, I was told my policy was invalid for my vehicle because I needed a Business Class 3 policy instead. This was never made clear during the purchase process. What’s most frustrating is that this critical limitation was buried in just one sentence within a 57-page document. This feels deliberately misleading. Important exclusions like this should be clearly stated upfront—not hidden in dense small print. Customers need to be extremely careful when dealing with 2Gether, as their wording can be confusing and potentially deceptive. In contrast, companies like The AA and RAC are much more transparent, clearly labelling taxi-specific policies with obvious headings and straightforward explanations. Overall, a very disappointing and frustrating experience. I would not recommend 2Gether for taxi drivers. Reviewed on: 27th August 2026

Left stranded with 2 young children

Today my dad’s (his policy) car wouldn’t start immediately after we parked in a multi storey carpark. They refused to send any help and used multiple random reasons in the policy of why the car isn’t covered. We were left stranded an hour from home with my 4 year old and 9 month old. My dad is 70 and they wanted him to push the car out of the car park. We ended up having to pay another company to come and tow the car and pay from a taxi an hour journey home. Can’t believe they keep getting away with this. Horrendous. Reviewed on: 18th August 2026

REFER TO EMERGENCY ASSIST REVIEWS AS THEY ARE CONNEC...

REFER TO EMERGENCY ASSIST REVIEWS AS THEY ARE CONNECTED TO THIS COMPANY Reviewed on: 7th July 2026

Hidden costs poor service

Having had a call out for a flat battery a few months ago, my car overheated today. They refused to come unless I paid a hefty fee, as they classed it as “the same problem”. I’ve now found out it’s actually the head gasket. Completely unrelated. They obviously find excuses to not provide proper emergency cover. Reviewed on: 30th June 2026

Rip Off Merchants

My car wouldn't start after returning from holiday. Phoned them and they appeared to make up the rules as to why they wouldn't attend - as they went along. The main outcome being that my car had been left and was no longer roadworthy. Absolute waste of time and money as a company. Reviewed on: 19th June 2026

The worst experience I’ve ever had with a company.

The worst experience I’ve ever had with a company. I took out a breakdown policy with 2Gether Insurance and when push came to shove and I had actually had broken down, they made every excuse you could think of not to come out and help. They were RUDE and told me that I wouldn’t be covered, I was left stranded on the road. They tried to charge me £310 to recover me 5 miles home, absolutely ridiculous. They are straight up con artists. Reviewed on: 1st June 2026

AVOID/AVOID/AVOID broke down with a flat battery,sai...

AVOID/AVOID/AVOID broke down with a flat battery,said as i had had radio on could not cover me and would cost over £100 for a jump start, and left me as a disabled person on the road away from home,luckily i had jump leads and someone gave me a jump start,WOULD NOT ADVISE ANYONE TO USE THIS COMPANY TOTAL BUNCH OF SCAMMERS Reviewed on: 23rd May 2026

2Gether Misleading Policy Terms Hidden in Small

2Gether Misleading Policy Terms Hidden in Small Print I purchased a taxi breakdown cover policy through GoCompare, specifically searching for taxi coverage. To my surprise, I later discovered that the policy I bought only applies to sole traders—and crucially, does not cover taxi use under the Business Class 1 level. When I contacted 2Gether for assistance after a breakdown, I was told my policy was invalid for my vehicle because I needed a Business Class 3 policy instead. This was never made clear during the purchase process. What’s most frustrating is that this critical limitation was buried in just one sentence within a 57-page document. This feels deliberately misleading. Important exclusions like this should be clearly stated upfront—not hidden in dense small print. Customers need to be extremely careful when dealing with 2Gether, as their wording can be confusing and potentially deceptive. In contrast, companies like The AA and RAC are much more transparent, clearly labelling taxi-specific policies with obvious headings and straightforward explanations. Overall, a very disappointing and frustrating experience. I would not recommend 2Gether for taxi drivers. Reviewed on: 8th April 2026

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