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Collingwood: Car insurance reviews

View other Collingwood products
4.84
Based on 3,573 reviews, last reviewed 11th Jun 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025
Ariz 's avatar
Ariz

Latest lowest rating:

1

Read the small print I bought a Vauxhall Adam for my daughter, and insured her for a full 12 months with Collingwood to help her pass her test. At £191.50, the policy was ... Read more Reviewed on: 11th June 2026
AL's avatar
AL
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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3573)

Read the small print

1
I bought a Vauxhall Adam for my daughter, and insured her for a full 12 months with Collingwood to help her pass her test. At £191.50, the policy was fantastic value. The low price is what helped me make the final decision to actually get her the car, but that is exactly where the positives end. We only needed the insurance for two months before she passed her test. When I went to cancel, the hidden fees hit. They even tried to argue the policy had rolled into the third month. After only 60 days of being insured on a 12-month policy, my total refund was £18.75. It is an absolute joke. Pros: The initial price is genuinely great for learners. Cons: Completely untrustworthy when it comes to cancellation. The extortionate exit fees wipe out any savings you thought you made. Bottom line: Read the small print very carefully if there is any chance you won't use the entire 12-month policy. Also when you cancel they put you through to their partners who are VERY PUSHY - do not agree to be transferred as the price was way higher than comparison websites. Reviewed on: 11th June 2026
AL's avatar
AL

Disgusting practice of hidden charges!

1
After using them twice before we took out a third policy for when my youngest learnt to drive. When he passed his test they charged us another £40 cancellation fee on top of the £250 paid for the policy. The very rude and unhelpful customer services person said it was all in the T&C's but it was so deeply hidden I struggled to find it and they don't make you aware of it knowing full well you won't see it until they sting you for it later. Avoid these at all costs! Reviewed on: 28th May 2026
Iain T's avatar
Iain T

Unexpected charges at the end!!

1
Cheap at the start but be warned!! Expect a charge of anything from £40 to £120 when you HAVE to cancel the policy after passing your driving test. AVOID! Avoid!! Avoid!! Reviewed on: 15th March 2026
Ray c's avatar
Ray c
Reply from Collingwood Hi Ray, Thank you for taking the time to leave a review, and we're sorry that you were disappointed in your experience with us. Our website journey has been designed to offer full transparency to our customers so they can make a fully informed decision before deciding whether the policy they have selected is suitable and fits their needs, in terms of Policy details, premium and intermediary fees. If you have spoken to one of our colleagues over the phone, as a regulated business, it is important that we make all of our fees and charges as transparent as possible. If you would like to discuss this further, please reach out and we will be happy to help. Kind Regards The Collingwood Team Response date: 16th March 2026
Collingwood's logo
Collingwood

Thieves.

1
Brought learners car insurance for daughter. Had to cancel as car went brought was faulty and sent back to the garage. Cancelled insurance within 6 days kept £65 of the money. I've asked about the 14 day cooling off period, it doesn't exist. Wouldn't recommend them to anyone. Reviewed on: 7th January 2026
Cc's avatar
Cc
Reply from Collingwood Hi, Thanks for your review and we're sorry that you were disappointed with your experience with us. Unfortunately as we don't have any specific details we are unable to respond comprehensively, however if you bought the policy through our website, our website journey has been designed to offer full transparency to our customers so they can make a fully informed decision before deciding whether the policy they have selected is suitable and fits their needs in terms of Policy details, premium and fees. If you have spoken to one of our colleagues over the phone, as a regulated business, it is important that we make all of our fees and charges as transparent as possible. Of course, if you would li8ke to discuss your situation further, please reach out to us and we'll be happy to help. Kind Regards The Collingwood Team Response date: 8th January 2026
Collingwood's logo
Collingwood

Hidden T&C's - adds £40 when cancelling.

1
Hidden T&C's - adds £40 when cancelling. There is no website journey & transparency as they claim in their review responses. This company disguises the T&Cs that covers the hidden cancellation elements when the learner driver passes the driving test. They are actually capitalising on the "known- unknown", i.e when a learner driver passes the test. So technically, they sell policies for £250 and you wont get anything back if you pass the test (i.e cancel the learner driver policy) after 4 months. They will levy this fees without refunding any excess term left on the policy. On the outset £250 for a learner policy seems cheap, but there is the hidden catch of £40 on top of it. so consider it as £290. Reviewed on: 23rd October 2025
Hhanson's avatar
Hhanson

Excellent

4
Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025
Ariz 's avatar
Ariz

Great customer service

5
Adviser i spoke to was very knowledgeable and explained all aspects of our policy thoroughly, answering all of my questions perfectly Reviewed on: 14th October 2025
Michelle B's avatar
Michelle B

Easy to deal with

5
Easy to deal with and good customer experience Reviewed on: 14th October 2025
Sarah B's avatar
Sarah B

Easy to use service at a good price.

5
Easy to use service at a good price. Reviewed on: 14th October 2025
Matthew B's avatar
Matthew B

Very helpful! Thankyou Cass

5
Very helpful! The lady I had was called Cass she was very understanding in everything I said and helped me very well. I’ve used this company with both cars and they helped me out when I had to claim. Definitely recommend for learner driver’s insurance Reviewed on: 14th October 2025
Leoni 's avatar
Leoni

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