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Collingwood reviews

Collingwood's logo
Rated Excellent • 4.85/5

Collingwood reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
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  • Award winning organisation
    Award winning organisation
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 3,763 product reviews

Average score of 4.85/5
5 star
93%
4 star
5%
3 star
0%
2 star
0%
1 star
1%
Reviews for Collingwood have trended positively over the past 90 days

Collingwood Car insurance is loved for its brilliant customer service and friendly, helpful staff who make everything easy and clear. The learner insurance is especially praised for being affordable, straightforward, and supportive with useful extras like apps and tips. However, some find the cancellation fees after passing the test frustrating and feel these charges should be clearer upfront.

Positive themes

  • Collingwood Car insurance’s customer service is friendly, helpful, and quick to resolve issues. (101 mentions)
  • Learner insurance from Collingwood is cheap and great value for money with helpful extras. (11 mentions)
  • Collingwood Car insurance is easy to set up online or by phone with clear explanations. (6 mentions)
Summarised by AI
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About Collingwood

Collingwood (UK) Ltd. is a UK based vehicle insurance intermediary with offices in Newcastle upon Tyne.

Collingwood was founded in 2006 and provides customers across the UK with vehicle insurance policies.

Collingwood offers learner driver insurance policies, new driver insurance cover, taxi policies and courier insurance for food and parcel deliveries.

Collingwood at a glance

Contact details

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Reviews for Collingwood

Showing 11 of 3763 company reviews • Last reviewed within 7 days

Brilliant service

Car insurance • 8th September 2026

Have used them for 3 years and can’t fault them, price was great and service second to none for any questions we had very helpful

{"display":"Via B","full_name":"Via B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Absolutely fabulous customer service.

Car insurance • 8th September 2026

Absolutely fabulous customer service. I had an issue that I couldn’t resolve myself. The help and advice I received from Carol, Jessica and Megan was... Absolutely fabulous customer service. I had an issue that I couldn’t resolve myself. The help and advice I received from Carol, Jessica and Megan was fantastic. My problem sorted easily and quickly. Great work girls. Read more Read less

{"display":"Julie B","full_name":"Julie B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Amazing customer service, a very personal feel- very...

    Amazing customer service, a very personal feel- very rare to find

    {"display":"Donna K","full_name":"Donna K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Donna K 8th September 2026
  • 5.00/5

    They did exactly what it said on the tin.

    They did exactly what it said on the tin.

    {"display":"Mr C Robinson ","full_name":"Mr C Robinson ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    I recently dealt with Liz at Collingwood Taxi Insur...

    I recently dealt with Liz at Collingwood Taxi Insurance, and I cannot praise him enough! From the moment we connected, his energy and positivity were... I recently dealt with Liz at Collingwood Taxi Insurance, and I cannot praise him enough! From the moment we connected, his energy and positivity were infectious. He is a top-notch guy—genuinely kind, incredibly enthusiastic, and a true professional at what he does. What could have easily been a stressful hassle with getting my taxi insurance sorted was completely handled in a matter of minutes. Liz knew his stuff inside and out, sorted everything out with absolute efficiency, and made the whole process seamless. Brilliant customer service, brilliant energy, and an absolute credit to Collingwood. If you're dealing with them, do yourself a favor and hope you get put through to Liz. Thank you, mate! Read more Read less

    {"display":"Muhammad A","full_name":"Muhammad A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Muhammad A 8th September 2026
  • 5.00/5

    Its has been 2 years with Collingwood car insurance...

    Its has been 2 years with Collingwood car insurance my experience with Collingwood car insurance was very good

    {"display":"Mohsin Sikander","full_name":"Mohsin Sikander","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1757215.png"}}'s avatar
    Car insurance
    Mohsin Sikander 8th September 2026
  • 5.00/5

    Friendly reliable service used the company for many...

    Friendly reliable service used the company for many years

    {"display":"Darren L","full_name":"Darren L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Darren L 8th September 2026
  • 5.00/5

    Speedy assistance all times, great value for money.

    Speedy assistance all times, great value for money. Prompt response to all questions with superb interpersonal and communication skills.

    {"display":"Gaza M","full_name":"Gaza M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Gaza M 8th September 2026
  • 5.00/5

    It was great and they was very helpful

    It was great and they was very helpful

    {"display":"Lewis good","full_name":"Lewis good","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Lewis good 8th September 2026
  • 5.00/5

    Amazing friendly staff! Awesome!

    All the staff are amazing and always have a friendly conversation and are happy to do so.

    {"display":"Colin F","full_name":"Colin F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Colin F 8th September 2026
  • 5.00/5

    They are easy to talk to and problem solving skills...

    They are easy to talk to and problem solving skills beyond imagination and very welcoming people as well.

    {"display":"Servet A","full_name":"Servet A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Servet A 8th September 2026

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