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Collingwood reviews

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Rated Excellent • 4.86/5

Collingwood reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
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  • Award winning organisation
    Award winning organisation
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 3,876 product reviews

Average score of 4.86/5
5 star
93%
4 star
5%
3 star
0%
2 star
0%
1 star
1%
Reviews for Collingwood have trended positively over the past 90 days

Collingwood Car insurance is loved for its brilliant customer service and friendly, helpful staff who make everything easy and clear. The learner insurance is especially praised for being affordable, straightforward, and supportive with useful extras like apps and tips. However, some find the cancellation fees after passing the test frustrating and feel these charges should be clearer upfront.

Positive themes

  • Collingwood Car insurance’s customer service is friendly, helpful, and quick to resolve issues. (101 mentions)
  • Learner insurance from Collingwood is cheap and great value for money with helpful extras. (11 mentions)
  • Collingwood Car insurance is easy to set up online or by phone with clear explanations. (6 mentions)
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About Collingwood

Collingwood (UK) Ltd. is a UK based vehicle insurance intermediary with offices in Newcastle upon Tyne.

Collingwood was founded in 2006 and provides customers across the UK with vehicle insurance policies.

Collingwood offers learner driver insurance policies, new driver insurance cover, taxi policies and courier insurance for food and parcel deliveries.

Collingwood at a glance

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Reviews for Collingwood

Showing 11 of 3876 company reviews • Last reviewed within 7 days

Collingwood learner insurance

Car insurance • 22nd September 2026

We spoke to Rhys who is polite, informative, and very helpful, he helped us through the hurdles of insuring my daughter’s car, we could not... We spoke to Rhys who is polite, informative, and very helpful, he helped us through the hurdles of insuring my daughter’s car, we could not have had a better person to help us, thank you Rhys. The price was reasonable, and everything was clearly explained. Read more Read less

{"display":"Freya ","full_name":"Freya ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Easy and efficient.

Car insurance • 22nd September 2026

Easy and efficient. Carly was very knowledgable and made the process very straight forward.

{"display":"Tracey B","full_name":"Tracey B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Secret Gem

    Set up insurance for my daughter who is learning to drive. I struggled to find an insurance company to specialise in provisional and Google recommended... Set up insurance for my daughter who is learning to drive. I struggled to find an insurance company to specialise in provisional and Google recommended Collingwood and I'm so glad they did as this has been so smooth and easy and fantastic value for money as I'm only a one parent income. Read more Read less

    {"display":"Rhiannon ","full_name":"Rhiannon ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Rhiannon 22nd September 2026
  • 1.00/5

    They are one of biggest scammers.

    They are one of biggest scammers. They rely on you passing your test within first year and ask you to cancel policy and when you... They are one of biggest scammers. They rely on you passing your test within first year and ask you to cancel policy and when you cancel at their request they charge you £40 for cancellation even that I have not asked for any refund. They keep the full premiums and charge you cancellation at their request same time. Do not touch. They just scammers Read more Read less

    {"display":"Amir ","full_name":"Amir ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Amir 22nd September 2026
  • 5.00/5

    Amazing customer service and great value.

    Amazing customer service and great value.

    {"display":"Clare G","full_name":"Clare G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Clare G 22nd September 2026
  • 5.00/5

    10 years onl...

    I’ve been with Collingwood coming up to 10 years only ones that would insure a young driver at the time they provide great customer service... I’ve been with Collingwood coming up to 10 years only ones that would insure a young driver at the time they provide great customer service very helpful whe needed and Sarah she’s great remembers her customer when ever I call up she knows it’s me from my voice Read more Read less

    {"display":"Syphe k","full_name":"Syphe k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Syphe k 22nd September 2026
  • 5.00/5

    Great service from knowlegeable staff

    Ally was very helpful and provided great information about car insurance for my son

    {"display":"Frank R","full_name":"Frank R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Frank R 22nd September 2026
  • 5.00/5

    First time calling & insurance experience

    I got my taxi badge almost 2 years ago & looked around and called numerous insurance companies for quotes which was extremely expensive until I... I got my taxi badge almost 2 years ago & looked around and called numerous insurance companies for quotes which was extremely expensive until I called collingwood which I was then put through to Sarah and she took her time to go through a quote, then she mentioned another option for me about the short term weekly policy which works great for me doing it weekly, She took her time to through everything and gave me couple options and helped me get the cover which worked best for me! I have had no issue with my cover or contacting with any issues they have been helpful and quick to resolve any problems or questions I have had, Great company to have cover with in my experience no problems Read more Read less

    {"display":"John","full_name":"John","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    John 21st September 2026
  • 5.00/5

    Quick and easy weekly insurance.

    Quick and easy weekly insurance. And 10/10 service

    {"display":"Lee","full_name":"Lee","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Lee 21st September 2026
  • 5.00/5

    Great service and easy setup

    Highly recommend setting up my insurance was smooth and straightforward

    {"display":"Mohammad J","full_name":"Mohammad J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Mohammad J 21st September 2026
  • 5.00/5

    Reliable efficient and excellent customer service

    Reliable efficient and excellent customer service

    {"display":"Thaddeus O","full_name":"Thaddeus O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Thaddeus O 21st September 2026

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