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Collingwood reviews

Collingwood's logo
Rated Excellent • 4.86/5

Collingwood reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
Write a review
  • Award winning organisation
    Award winning organisation
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 4,214 product reviews

Average score of 4.86/5
5 star
93%
4 star
5%
3 star
0%
2 star
0%
1 star
1%
Reviews for Collingwood have trended positively over the past 90 days

Collingwood Car insurance is loved for its affordable prices, especially for learner drivers, and the friendly, helpful customer service that makes everything easy to understand. The straightforward process and quick responses add to the stress-free experience. However, some find the hidden £40 cancellation fee frustrating, especially when ending policies early after passing tests.

Positive themes

  • Collingwood Car insurance is praised for its affordable prices, perfect for learners. (82 mentions)
  • The customer service at Collingwood Car insurance is friendly and very helpful. (60 mentions)
  • Collingwood Car insurance makes the process easy and straightforward to use. (22 mentions)

Negative themes

  • The hidden £40 cancellation fee on learner policies annoys many at Collingwood. (5 mentions)
Summarised by AI
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About Collingwood

Collingwood (UK) Ltd. is a UK based vehicle insurance intermediary with offices in Newcastle upon Tyne.

Collingwood was founded in 2006 and provides customers across the UK with vehicle insurance policies.

Collingwood offers learner driver insurance policies, new driver insurance cover, taxi policies and courier insurance for food and parcel deliveries.

Collingwood at a glance

Contact details

Social media

Reviews for Collingwood

Showing 11 of 4214 company reviews • Last reviewed within 7 days

Megan was a star!

Car insurance • 13th October 2026

Megan was a star! She helped me so much as i was finding it difficult with understanding things. I usually hate calling up as ive... Megan was a star! She helped me so much as i was finding it difficult with understanding things. I usually hate calling up as ive come across rude customer services in other places, but Megan was very approachable and easy to talk to. Very patient and understanding Read more Read less

{"display":"Maymunah Usmani","full_name":"Maymunah Usmani","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1767627.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Lez was really supportive and quick

Car insurance • 13th October 2026

Lez was really supportive and quick

{"display":"AIT ","full_name":"AIT ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Helpful and patient.

    Helpful and patient. Clear advice and very pleasant advisers.

    {"display":"Anne S","full_name":"Anne S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Anne S 13th October 2026
  • 5.00/5

    Easy to navigate website & reasonable costs

    Easy to navigate website to secure insurance and reasonable cost

    {"display":"AJ","full_name":"AJ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    AJ 13th October 2026
  • 5.00/5

    Very good stayed on phone until I had fully finished...

    Very good stayed on phone until I had fully finished my inquiry. They made sure I bad all issues sorted and was very professional and... Very good stayed on phone until I had fully finished my inquiry. They made sure I bad all issues sorted and was very professional and quick about all processes before getting it finished and the issue solved. Read more Read less

    {"display":"Jammycar","full_name":"Jammycar","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Jammycar 12th October 2026
  • 5.00/5

    Very good customer service and they helped with driv...

    Very good customer service and they helped with driver any time when we needed

    {"display":"Ghulam Haider ","full_name":"Ghulam Haider ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Megan Review...

    The young lady (Megan) that helped with the quotation and eventual purchase of the insurance was like a ‘breath of fresh air’ Nothing was too... The young lady (Megan) that helped with the quotation and eventual purchase of the insurance was like a ‘breath of fresh air’ Nothing was too much trouble and her friendly communication skills were excellent Read more Read less

    {"display":"Rob Lowe","full_name":"Rob Lowe","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Rob Lowe 12th October 2026
  • 5.00/5

    Amazing customer service from Megan, got my car swit...

    Amazing customer service from Megan, got my car switched over with no problem and answered every question for me without hesitation. A***

    {"display":"Sasha C","full_name":"Sasha C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Sasha C 12th October 2026
  • 5.00/5

    Great customer service, very helpful, went above and...

    Great customer service, very helpful, went above and beyond to help me.

    {"display":"Tia C","full_name":"Tia C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Tia C 12th October 2026
  • 5.00/5

    Lez has good customer service approach.

    Lez has good customer service approach. He listens well and calmly explaining things

    {"display":"Becky B","full_name":"Becky B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Becky B 12th October 2026
  • 5.00/5

    i spoke to abby today about getting a 4 week policy...

    i spoke to abby today about getting a 4 week policy and the customer service was amazing i would 100% recommend Collingwood to friends and... i spoke to abby today about getting a 4 week policy and the customer service was amazing i would 100% recommend Collingwood to friends and family due to their effort to go above and beyond for customers, Read more Read less

    {"display":"Mr Arterton Munro","full_name":"Mr Arterton Munro","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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