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Collingwood reviews

Collingwood's logo
Rated Excellent • 4.82/5

Collingwood reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
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  • Award winning organisation
    Award winning organisation
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 3,597 product reviews

Average score of 4.82/5
5 star
93%
4 star
5%
3 star
0%
2 star
0%
1 star
1%
Reviews for Collingwood have trended positively over the past 90 days

Collingwood Car insurance is loved for its friendly, helpful service and affordable learner policies that make getting insured easy and stress-free. Many praise the clear explanations and quick responses from staff. However, the cancellation fees after passing the test catch a few out, with some feeling the charges are hidden and unfair.

Positive themes

  • Collingwood Car insurance is quick and easy to set up online or by phone. (7 mentions)

Negative themes

  • Hidden cancellation fees after passing test upset many Collingwood customers. (7 mentions)
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About Collingwood

Collingwood (UK) Ltd. is a UK based vehicle insurance intermediary with offices in Newcastle upon Tyne.

Collingwood was founded in 2006 and provides customers across the UK with vehicle insurance policies.

Collingwood offers learner driver insurance policies, new driver insurance cover, taxi policies and courier insurance for food and parcel deliveries.

Collingwood at a glance

Contact details

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Reviews for Collingwood

Showing 11 of 3597 company reviews • Last reviewed within 7 days

Great friendly staff, very helpful and managed to so...

Car insurance • 11th August 2026

Great friendly staff, very helpful and managed to sort out my sons learner driver insurance… it had been a very frustrating day.. Les sorted it all out.

{"display":"Darren Franklin","full_name":"Darren Franklin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Thanks Georgie

Car insurance • 11th August 2026

Georgie was fab very helpful and knowledgeable

{"display":"Evie P","full_name":"Evie P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    very good, cheap, and easy to talk to about issues u...

    very good, cheap, and easy to talk to about issues u experience

    {"display":"kyron c","full_name":"kyron c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    kyron c 11th August 2026
  • 5.00/5

    Extremely helpful

    The lady I spoke to on the phone was very helpful and explained everything in a way that a 17 year old would be able... The lady I spoke to on the phone was very helpful and explained everything in a way that a 17 year old would be able to understand. She broke everything down and explained the differences between each policy perfectly. Read more Read less

    {"display":"Ams","full_name":"Ams","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Ams 11th August 2026
  • 5.00/5

    Easy to apply, affordable.

    Easy to apply, affordable. We also got a no claims certificate as she had her own policy for 12 months . It meant she learned... Easy to apply, affordable. We also got a no claims certificate as she had her own policy for 12 months . It meant she learned to drive in good time and achieved good road experience . Read more Read less

    {"display":"Lorraine s","full_name":"Lorraine s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Lorraine s 11th August 2026
  • 5.00/5

    I spoke with Launa and she was very pleasant and ext...

    I spoke with Launa and she was very pleasant and extremely helpful

    {"display":"Suzanne g","full_name":"Suzanne g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Suzanne g 11th August 2026
  • 5.00/5

    Very clear and easy service.

    Very clear and easy service. And very polite.

    {"display":"James S","full_name":"James S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    James S 11th August 2026
  • 5.00/5

    Collingwood app is easy to use hey have great commun...

    Collingwood app is easy to use hey have great communication if you get stuck highly rated Thankyou

    {"display":"Rosie ","full_name":"Rosie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Rosie 10th August 2026
  • 5.00/5

    Brilliant customer service

    Brilliant customer service, quick access to over the Phone advice and help setting up new insurance policies. Very friendly staff, the person I spoke to... Brilliant customer service, quick access to over the Phone advice and help setting up new insurance policies. Very friendly staff, the person I spoke to was Georgie who was very friendly and gave me all the relevant information very efficiently. Read more Read less

    {"display":"Violet May","full_name":"Violet May","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Violet May 10th August 2026
  • 5.00/5

    Competitive, well priced and friendly and helpful staff

    Compared prices for learner driver insurance and Collingwood came out very favourable. I was about to purchase online but had a question so I called.... Compared prices for learner driver insurance and Collingwood came out very favourable. I was about to purchase online but had a question so I called. The professionalism and friendliness of the staff was first class. Read more Read less

    {"display":"AA","full_name":"AA","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    AA 10th August 2026
  • 5.00/5

    The best! Unbelievably low cost too

    Lady on the phone was lovely, I could understand her easily which is rare these days. She was amazing and explained everything so well.

    {"display":"Laura C","full_name":"Laura C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Laura C 10th August 2026

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