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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.89 (3265 reviews)

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4.89

Based on 3,265 reviews, last reviewed 4th Sep 2025

33500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Just great Lovely people; quick and easy; great price Reviewed on: 4th September 2025

Latest lowest rating:

1

Will only give you £20 back if you cancel your policy Will only give you £20 back if you cancel your year-long policy after seven months. For a learner insurance company, its terrible that they don’t have... Read more Reviewed on: 26th August 2025

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3265)

Great helped a lot with my insurance as a learner

Great helped a lot with my insurance as a learner Reviewed on: 1st September 2025

Reply from Collingwood Hi Deacon, Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us! If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help. Have a great day! The Collingwood Team Response date: 2nd September 2025

Very dedicated and thorough

Very helpful and supportive, easy to talk to and get along with came across a few bumps and difficulties but lex who was helping me through thoroughly provided the upmost customer service ive seen in a long time I would love for his supportivness dealing with getting through technical difficulties to be highlighted all round fantastic guy Reviewed on: 31st August 2025

Reply from Collingwood Hi Paulo, Thank you so much for your wonderful feedback! We’re delighted to hear that Lez was able to provide you with helpful advice and support. We provide on having a down to heart team and are thrilled that you felt supported every step of the way. If your need any further assistance, please don’t hesitate to reach out. Thanks again for choosing Collingwood. Have a great day! The Collingwood Team Response date: 2nd September 2025

Learner driver insurance policy

I was advised to use Collingwood from a family member and would highly recommend! I purchased a learner driver insurance policy, which was easy to arrange, and the price and cover was great. Reviewed on: 29th August 2025

Reply from Collingwood Hi Jules, Thanks for the great review and we're happy to hear that you were recommended to us by your family member. We're also delighted to hear that you found the process easy and the price competitive. Of course, if we can help with anything in the future, please do not hesitate to get in touch. Safe Driving! The Collingwood Team Response date: 2nd September 2025

Good service

The gentleman we spoke with on the phone, Godwin, was very helpful and informative. Reviewed on: 29th August 2025

Reply from Collingwood Hi Evan, Thank you so much for your kind words! We’re delighted to hear that Godwin was able to make the process smooth and straightforward for you. If you ever need anything else or have any questions in the future, please don’t hesitate to get in touch. Safe Driving The Collingwood Team Response date: 2nd September 2025

I had a very great experience and when talking on th...

I had a very great experience and when talking on the phone people were very informative and helpful Reviewed on: 29th August 2025

Reply from Collingwood Hi Kayla, Thank you so much for your kind words! We’re delighted to hear you had a positive experience and appreciate your feedback. Have a Great Day The Collingwood Team Response date: 2nd September 2025

Helpful advice and support, in regard to learner dr...

Helpful advice and support, in regard to learner driver and future neefs Reviewed on: 29th August 2025

Reply from Collingwood Hi Jacky, Thank you so much for your lovely review and for sharing your positive experience with Collingwood. Our team works had to create a great experience for all our customers and your kind words have inspired us to continue to offer the best service possible. We look forward to helping you in the future with any support you may need and wish you well in your endeavours to becoming a full licence holder. Kind Regards The Collingwood Team Response date: 2nd September 2025

Very helpful and understanding customer service.

Very helpful and understanding customer service. Thorough and efficient but friendly. Reviewed on: 29th August 2025

Reply from Collingwood Hi Karl, Thanks so much for the great review and we're delighted to hear you had a great experience with us. If there is anything we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th August 2025

Incredible customer service from Cass, great experie...

Incredible customer service from Cass, great experience , easy to understand and incredible value for money. Reviewed on: 28th August 2025

Reply from Collingwood Hi Harry, Thanks for the great review and for speaking so highly of Cass who helped you on this occasion. If there is anything we can help with in the future, please do not hesitate to get in touch. Kind Regards, The Collingwood Team Response date: 29th August 2025

Very helpful staff

Very helpful staff who answered promptly, so not too long on hold. Clear in their explanations and efficient over the phone. However, the overall experience once you've paid your premium gets a bit crazy with the sheer number of emails sent. 10 emails later for the one insurance product, therefore 10 emails I have to forward to my son for his information as the policy holder (I am the nominated person, who has paid and will be providing the car!) - he is 17...he doesn't need 10 emails! Also the first email says to access the policy via a link which when we go into it, asks for username and password, but the link to set a password (in another email!) doesn't work, so we will have to ring customer services tomorrow! Reviewed on: 28th August 2025

Reply from Collingwood Hi CC, Thank you for taking the time to share your feedback with us. We are sorry for the volume of emails that you have received - this is certainly something we are currently working on, therefore thank you for drawing our attention to this. We're also sorry to hear about the trouble you encountered with your username and password not working. Please be reassured that this is not typical, and we will be happy to assist you. Your experience matters greatly to us, and if you haven't done so already, please get in touch with our team directly so we can assist you and your son in setting up the account and ensure you are able to access everything without further issue. Thank you for your patience and the opportunity to make things right. If there is anything further we can help with in the future, please do not hesitate to get in touch. Kind Regards The Collingwood Team Response date: 29th August 2025

I phone about learner driver insurance and received...

I phone about learner driver insurance and received excellent service from start to finish at a great price Reviewed on: 28th August 2025

Reply from Collingwood Hi Tinkerbell, Tha Response date: 29th August 2025

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Collingwood: Car insurance reviews

33500% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Collingwood Car insurance reviews (3265)

Great helped a lot with my insurance as a learner

Very dedicated and thorough

Learner driver insurance policy

Good service

I had a very great experience and when talking on th...

Helpful advice and support, in regard to learner dr...

Very helpful and understanding customer service.

Incredible customer service from Cass, great experie...

Very helpful staff

I phone about learner driver insurance and received...

Review Collingwood: Car insurance now

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