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Collingwood: Car insurance reviews

Name: Car insurance
Rating: 4.89 (3570 reviews)

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4.90

Based on 3,570 reviews, last reviewed 7th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

Latest highest rating:

4

Excellent Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025

Latest lowest rating:

1

Thieves. Brought learners car insurance for daughter. Had to cancel as car went brought was faulty and sent back to the garage. Cancelled insurance within 6 da... Read more Reviewed on: 7th January 2026

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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3570)

Thieves.

Brought learners car insurance for daughter. Had to cancel as car went brought was faulty and sent back to the garage. Cancelled insurance within 6 days kept £65 of the money. I've asked about the 14 day cooling off period, it doesn't exist. Wouldn't recommend them to anyone. Reviewed on: 7th January 2026

Reply from Collingwood Hi, Thanks for your review and we're sorry that you were disappointed with your experience with us. Unfortunately as we don't have any specific details we are unable to respond comprehensively, however if you bought the policy through our website, our website journey has been designed to offer full transparency to our customers so they can make a fully informed decision before deciding whether the policy they have selected is suitable and fits their needs in terms of Policy details, premium and fees. If you have spoken to one of our colleagues over the phone, as a regulated business, it is important that we make all of our fees and charges as transparent as possible. Of course, if you would li8ke to discuss your situation further, please reach out to us and we'll be happy to help. Kind Regards The Collingwood Team Response date: 8th January 2026

Hidden T&C's - adds £40 when cancelling.

Hidden T&C's - adds £40 when cancelling. There is no website journey & transparency as they claim in their review responses. This company disguises the T&Cs that covers the hidden cancellation elements when the learner driver passes the driving test. They are actually capitalising on the "known- unknown", i.e when a learner driver passes the test. So technically, they sell policies for £250 and you wont get anything back if you pass the test (i.e cancel the learner driver policy) after 4 months. They will levy this fees without refunding any excess term left on the policy. On the outset £250 for a learner policy seems cheap, but there is the hidden catch of £40 on top of it. so consider it as £290. Reviewed on: 23rd October 2025

Excellent

Good, no issues, insurance was cheap and various guidelines to help . Reviewed on: 17th October 2025

Great customer service

Adviser i spoke to was very knowledgeable and explained all aspects of our policy thoroughly, answering all of my questions perfectly Reviewed on: 14th October 2025

Easy to deal with

Easy to deal with and good customer experience Reviewed on: 14th October 2025

Easy to use service at a good price.

Easy to use service at a good price. Reviewed on: 14th October 2025

Very helpful! Thankyou Cass

Very helpful! The lady I had was called Cass she was very understanding in everything I said and helped me very well. I’ve used this company with both cars and they helped me out when I had to claim. Definitely recommend for learner driver’s insurance Reviewed on: 14th October 2025

we spoke to a women called carly and she provided ex...

we spoke to a women called carly and she provided excellent customer service and sound very happy about the conversation. I was very happy with the phone call because she made the experience easy Reviewed on: 14th October 2025

Great and easy

Really good, had no issues setting up the insurance, and it's easy to end the insurance as they email you every month Reviewed on: 14th October 2025

Thank you Cass

Superbly dealt with by cass, really helpful lady. First class service Reviewed on: 13th October 2025

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Collingwood: Car insurance reviews

100% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Collingwood: Car insurance now

Collingwood Car insurance reviews (3570)

Thieves.

Hidden T&C's - adds £40 when cancelling.

Excellent

Great customer service

Easy to deal with

Easy to use service at a good price.

Very helpful! Thankyou Cass

we spoke to a women called carly and she provided ex...

Great and easy

Thank you Cass

Review Collingwood: Car insurance now

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