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Review of the Collingwood, Car insurance:

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Thieves.

Brought learners car insurance for daughter. Had to cancel as car went brought was faulty and sent back to the garage. Cancelled insurance within 6 days kept £65 of the money. I've asked about the 14 day cooling off period, it doesn't exist. Wouldn't recommend them to anyone. Reviewed on: 7th January 2026

Reply from Collingwood Hi, Thanks for your review and we're sorry that you were disappointed with your experience with us. Unfortunately as we don't have any specific details we are unable to respond comprehensively, however if you bought the policy through our website, our website journey has been designed to offer full transparency to our customers so they can make a fully informed decision before deciding whether the policy they have selected is suitable and fits their needs in terms of Policy details, premium and fees. If you have spoken to one of our colleagues over the phone, as a regulated business, it is important that we make all of our fees and charges as transparent as possible. Of course, if you would li8ke to discuss your situation further, please reach out to us and we'll be happy to help. Kind Regards The Collingwood Team Response date: 8th January 2026

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