Nonsensical Insurance Company, fraudulently charged my card for the renewal in the broad daylight after my first insurance year ended and I was never going... Nonsensical Insurance Company, fraudulently charged my card for the renewal in the broad daylight after my first insurance year ended and I was never going to use them again. Worse - theirs contact centre is based in India, so Computer Says Know is modus operandi when dealing with them. Worse more - if you contact them and say 'hey you was wrong you should have cancelled on day one', then reply as if from another galaxy after 14 days expire to tell You 'You are out of 14 days cooling period' so Mr/Mrs you are ought to pay full on. Worse more - the complaint manager is useless, they want to do the lipservice they do all fine when it is written on the forehead the basic premium refund calculation is High School Year 5 maths error. Reported to FCA Read more Read less

Theu canceled my policy with no warning. Owe me 30 pounds from a claim. Avoid at all cost.

Scammers!!!! My husband had his policy cancelled due to no fault of his own he dropped his car off for a mot, and the car... Scammers!!!! My husband had his policy cancelled due to no fault of his own he dropped his car off for a mot, and the car mechanic decided to use my husband's car without my husbands permission at 103mph my husband informed them this was not him and provided them with all the information they asked for where car was, police reference number ect they seemed happy and put husband's policy back week later they sent email saying your policy is been cancelled we called thinking they had made mistake but once we eventually got through they told us no we are cancelling the policy reason is because u didn't tell car mechanic that there was a black box in the car which is absolutely absurd we only took the car for mot by law and now been punished for someone else's actions we have been mistreated by wise driving and will be taking this case further..... Read more Read less

Wise driving has provided me with great affordable car insurance this year! The rates are stable and in line with what to expect for a... Wise driving has provided me with great affordable car insurance this year! The rates are stable and in line with what to expect for a driver of my experience. Everything else had gone up astronomically, and as a student and part-time carer, finding insurance at their rates was a blessing. My car needed a black box fitting, which they sent it in the post for me to do myself. I was a bit nervous about this, but they also send through very clear instructions and how-to videos that made it a fast and easy job. Thank you Wise Driving! Read more Read less

I bought a policy from this so called wise driving insurance. I wasn't sent the black box before my policy became active, then I received... I bought a policy from this so called wise driving insurance. I wasn't sent the black box before my policy became active, then I received a message that if I don't fit the black box within 48 hours my policy will be cancelled! When they've not send me the black box. I have been calling for hours no one answers the phone. Read more Read less

Impossible to get hold of someone on the phone and the website to update personal information does not work so they charge you if you... Impossible to get hold of someone on the phone and the website to update personal information does not work so they charge you if you ask them to do it. Don’t use Read more Read less

They never answered my emails, they don't answer your calls either. the box installed doesn't work. they don't reply to my emails and pics I... They never answered my emails, they don't answer your calls either. the box installed doesn't work. they don't reply to my emails and pics I send. Today i received a letter saying that they canceled my policy, (fine!!!) but they will apply fees equal to £250 pounds. Disonest. I wont say anything else. Dont insure with them!!! Read more Read less

AVOID AT ALL COSTS!! THIS COMPANY ARE SCAMMERS, HOW THEY'RE STILL TRADING IS BEYOND ME

This is the worst company ever dealt with. No one seems to know what happening. Black box was fitted & they sent out another one.... This is the worst company ever dealt with. No one seems to know what happening. Black box was fitted & they sent out another one. Onviously not monitored atall. Then they cancelled policy for no reason...said black box was not fitted but photographic evidence was sent. Deducted £600 expenses for cancellibg policy. It's nearly like computerised system and no real people dealing with emails. They donot respond appropriately to any questions asked. Impossible to speak to a person on phone....stay away...pure fraud company. Read more Read less