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Let Alliance reviews

Let Alliance logo
Rated Good 3.59/5

Let Alliance reviews

Unverified business
Last reviewed within 14 days

Review summary

People rate this company as Good based on 29 product reviews

Average score of 3.59/5
5 star
76%
4 star
7%
3 star
0%
2 star
0%
1 star
17%
Reviews for Let Alliance have trended positively over the past 90 days

Latest positive rating

5/5

Very helpful and reassuring

When I needed to let a house for the first time I was overwhelmed by all that needed to be done. Having struggled with insurance... When I needed to let a house for the first time I was overwhelmed by all that needed to be done. Having struggled with insurance while the house was empty it was a relief to speak to Chris at Let Alliance. He was knowledgeable and explained exactly what we would need. Subsequent renewals have been straightforward and prices competitive. Read more Read less

Latest negative rating

1/5

Claim process -Deadful

I am making a claim for on the roof repair and provided photos of the damaged area, it was a dreadful process, emailed them without... I am making a claim for on the roof repair and provided photos of the damaged area, it was a dreadful process, emailed them without any response, called them and was told they need to study what is in my policy. What? Then, I was told I need to find two independent contractor to make quotation and must have a letterheaded paper to state what the cause of damage before they can review my case? That is a joke. Why cant they send someone over to inspect? My normal home insurance was a lot more sufficient than Let Alliance. I am strongly advice anyone think before go with them for your choice. Read more Read less

About Let Alliance

Let Alliance focus on property insurance products for letting agents, landlords, and tenants. If you want to read Let Alliance reviews, see that the Smart Money People community is saying below to get a good idea of what life as a Let Alliance customer is like. Already using Let Alliance to manage your property insurance? Post a quick review of your own and you’ll be helping other letting agents and landlords decide if Let Alliance is right for them!

Let Alliance at a glance

Reviews for Let Alliance

Showing 11 of 29 company reviews Last reviewed within 14 days

Claim process -Deadful

Landlord Insurance 28th October 2024

I am making a claim for on the roof repair and provided photos of the damaged area, it was a dreadful process, emailed them without... I am making a claim for on the roof repair and provided photos of the damaged area, it was a dreadful process, emailed them without any response, called them and was told they need to study what is in my policy. What? Then, I was told I need to find two independent contractor to make quotation and must have a letterheaded paper to state what the cause of damage before they can review my case? That is a joke. Why cant they send someone over to inspect? My normal home insurance was a lot more sufficient than Let Alliance. I am strongly advice anyone think before go with them for your choice. Read more Read less

Rated Terrible 1/5
Read more product reviews

Totally Useless

Landlord Insurance 27th July 2021

A phone number that is not answered and keeps you hanging on for ever and website forms that won’t accept email addresses or let you... A phone number that is not answered and keeps you hanging on for ever and website forms that won’t accept email addresses or let you move to the next form without it. A relflection of a shabby company and amateur communications “ skills “ Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 5/5

    Very helpful and reassuring

    When I needed to let a house for the first time I was overwhelmed by all that needed to be done. Having struggled with insurance... When I needed to let a house for the first time I was overwhelmed by all that needed to be done. Having struggled with insurance while the house was empty it was a relief to speak to Chris at Let Alliance. He was knowledgeable and explained exactly what we would need. Subsequent renewals have been straightforward and prices competitive. Read more Read less

  • 5/5

    Amazing service

    My agent Chris Muddiman is amazing and always on hand to organise my requirements .

  • 4/5

    Great service

    Highly recommended . Fast and efficient service

  • 5/5

    Never let me down, allways efficient

    Overall I rate very good, particularly the service standards

  • 5/5

    Fantastic Service

    Our clients have been handled superbly by Chris and Simon. The quotes are dealt with promptly and we the feedback from our landlords has been great. Highly recommended

  • 5/5

    Awesome company

    Lovely staff,amazing experience overall

  • 1/5

    Never again

    Poor service, too many loop holes!

  • 5/5

    5 star treatment

    Landlord insurance + Their Service = PRICELESS!!!

  • 1/5

    Do not waste your time!

    Waste of time, slowest company out there

    Products from Let Alliance

    Showing all products offered by Let Alliance

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