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Go Girl: Car insurance reviews

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2.06
Based on 136 reviews, last reviewed 8th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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24%
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4%
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3%
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4%
See only 1 star reviews
65%

Latest highest rating:

5

Great value insurance Car insurance for me and my learner driver Son was great value and their website was easy to use. I haven’t had to make a claim Reviewed on: 23rd August 2024
Tracey Mohabir's avatar
Tracey Mohabir

Latest lowest rating:

1

This company is an absolute JOKE. This company is an absolute JOKE. Been with them for almost two years. They have no consideration for their clients. Have left me stranded for over a ... Read more Reviewed on: 8th October 2025
C M's avatar
C M
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About this product

Go Girl offers car insurance to UK drivers.

Go Girl comprehensive car insurance cover offers up to £200 if your handbag is stolen, personal possessions cover and a courtesy car if yours has to be repaired following an accident. Go Girl car insurance also covers up to £100 to replace your child car seat.

Go Girl car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Go Girl before, you can also leave a review and share your experience.

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Go Girl Car insurance reviews (136)

Read the reviews, and avoid this coNpany

1
Go cheap, prepare to get stung Sorted car insurance for my partner, added myself as a named driver, came to £500approx…. Looked into putting her daughter on the policy as a provisionally licenced driver which cost an extra £100 so agreed to that. Last week her daughter passed her test and took out her own insurance policy (thankfully not with gogirl) so my partner did the honest thing and called up to advise gogirl of the change. She was quoted £550 to add her daughter to the policy or £120 to REMOVE her daughter and the only explanation given was that insurance premiums can fluctuate!?! My question of why it should increase the premium by, essentially, £220 (£100 to insure the daughter and £120 to remove her) was met with, its in the small print…. So people, if you decide to go with the cheaper companies on price comparison websites as you dont have the funds to go more reputable, PLEASE read the small print or you could end up being stung if your circumstances change… Incidentally, gogirl is also the name of a popular american female urination device, which is interesting because this company also takes the p!ss Reviewed on: 14th January 2022
Neil Bright's avatar
Neil Bright
Reply from Go Girl Hi Neil. I'm sorry to see this review. Can I trouble you to email the policy number to [email protected] so we can look into this further for you? Kind Regards. Response date: 17th February 2022
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Go Girl

GoGirl Claim - BIG problem

1
I am in the midst of making a claim from this company. My God....they will find a way to take more money by "additional Premium" if they can dig up anything, even if its truely stupid reason. Here's the reason. Car policy under my name, additional driver my daughter with Singapore full license. 2-3 weeks after purchase insurance cover with GoGirl, she convert her Singapore License to UK full license. Recently accident happened. Trying to make claim. Now they say i need to pay 609 pounds "additional Premium" because she is now Full UK license instead of Singapore License and failed to inform them within 14 days of change. If i dont pay within 7 days, all claims will be void. Insurance in UK is Cheaper with foreign drivers license? Since Singapore is a "Designated Countries" no new test is needed to convert to FULL UK license. I am still trying to find out what exactly they trying to charge me 609 Pounds for. So far they did not give exact reason. thanks for any advice ...will post updates... Reviewed on: 6th July 2021
QUACH DQ's avatar
QUACH DQ

THE WORST

1
Literally, the worst company to deal with. Rude, unhelpful, keep making me pay more money THEN trying to get out of insuring me. I have never had to deal with something like this before, its extremely stressful and unprofessional, I urge you to AVOID!! Reviewed on: 5th May 2021
Claire 's avatar
Claire

AVOID

1
The company do not uphold their contract when you purchase downgrading then refusing to make changes without charging £45. I like honesty and to be treated with respect and you are not by this company Reviewed on: 20th October 2020
CJS's avatar
CJS

Not your usual insurance company!

5
We have had a good experience with this company. Competitive price for my son as a young driver. Issues following an accident were quickly and efficiently sorted out resulting in the local council admitting liability and paying out therefore meaning my son keeps his no claims bonus, gets his excess refunded and is able to afford to insure for another year. This is all due to the tenacity of the senior claims negotiator that we dealt with called Katherine Elkin. She is definitely an asset to the company and because of her have used the company again to insure which doesn’t usually happen! Well done! Reviewed on: 30th July 2020
Lynda Ellis's avatar
Lynda Ellis

AVOID AT ALL COST!

1
Avoid this insurance company at all cost . They are highly unprofessional and operate like criminals finding any sort of excuse to increase your premium once you have purchased the policy. There staff are highly incompetent and all should be fired or at least retrained in customer service. They have processed a claim without my knowledge and consent and made ridiculous accusations in an attempt to cancel or increase my premium after a non fault accident. After disputing the matter, providing evidence and speaking to an investigator the company had realised they were wrong they refused to admit to and increased my premium over £15,000 and demanded that I pay within 7 days or else my policy would be cancelled and they will not be refunding my premium. I have made several complaints the company have refused to take any action and i have passed the matter onto the financial ombudsman and I have asked specialist to look into the matter. AVOID! at all cost the cheap premium is not worth the headache and nightmare of customer service you will receive from this incompetent and criminal like insurance company. They do not deserve a single star. Also avoid there parent company Sabre insurance!!!!! Reviewed on: 7th April 2020
Anonymous's avatar
Anonymous

Rip off company

1
Rip off company - tried to cancel after 5 weeks and wanted to charge 28% cancellation fee + £25 admin fee No help, leeway or sympathy just kept referring to T's & C's Avoid at all costs Reviewed on: 23rd December 2019
Mr M's avatar
Mr M

AVOID WORST INSURANCE COMPANY

1
spoke to APRIL on the phone who told us she couldnt help us. Basically, they dropped my insurance without warning citing that we had not sent them sufficient documentation. They claimed our insurance had to be dropped because my step mother had not told them she had used her no claims bonus on another car. THIS IS UNTRUE. She sent them a 56 page document detailing what was the situation and no one batted an eyelid until they cancelled our policy out of nowhere. They claim they never got the emails - but on the portal they are all sitting there and have been marked read - including proof that they knew she was insured on another car. These crooks have only refunded half of what we paid even though the fault fully lies with them. Wouldnt even give them one star if that was an option. If they had put their hands up and apologised and refunded what is owed then I wouldnt need to warn everyone off but clearly they are nothing but money grabbing thick idiots. AVOID AT ALL COSTS Reviewed on: 17th July 2019
Sophie's avatar
Sophie

GoGirl

5
Love this company, easy to talk to 24/7 help and advice whenever you need them. 10/10 Reviewed on: 5th July 2019
Heather Chapman's avatar
Heather Chapman

What a Con! Avoid at all costs

1
What an absolute disgrace. I would have left two stars if that was possible Searched for quote to add my 17yr twins onto my car insurance. Quoted £98 which was a acceptable. One has now passed and the increase in premium was £3600. The only other option is to take them off at an astronomical £185 + £25 admin fee. Pay £42 deposit or insurance will be cancelled within 7 days. They state that they offer discounts for learner drivers but nowhere on their site does it state that this is the case. I was told it was I the t's and it's and when I asked for a copy i was told it was a mistake. I would recommend Marmalade for your learners. A little expensive overall but well worth it. I understand that as a parent of a youg driver it will be expensive but a complete lack of transparency and honesty has left me feeling very bitter regarding GoGirls policy and procedure but what is absolutely horrendous is one really dissapointed young adult. Can't wait to see what happens when the next one passes! Reviewed on: 21st June 2019
SMcD's avatar
SMcD

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