19th September 2020
Fantastic Friendly service
Spoke to Sophie about taking out a new policy, very friendly and helpful!
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18th September 2020
Great package options, perfect coverage for our needs
We shopped around to understand the various options available in the cycling insurance marketplace, and all options kept leading us back to Yellow Jersey. The way that package options are structured provided us with the flexibility to choose the types...
Read moreWe shopped around to understand the various options available in the cycling insurance marketplace, and all options kept leading us back to Yellow Jersey. The way that package options are structured provided us with the flexibility to choose the types of cover that we needed for us. Some key things that helped us decide to go with Yellow Jersey instead of the competitors was the ability to insure multiple bikes in the same household, cover for theft from a vehicle, personal accident cover, a bike DNA kit for identification in case of theft, and the option to cover helmets and accessories. And another clincher was the price - Yellow Jersey was arguably the most competitive. As a British Triathlon member, I was also able to get an extra discount too. When it comes to renewal time, they even offer a loyalty discount. So far our experience with Yellow Jersey has been great. Like any insurance, we hope we don't need to be in touch - but know that if we do, we are covered.
18th September 2020
Great package and coverage options
After being involved in the accident and learning the hard way about the difference between having an insurance or not having one, together with my husband we decided to insure all our bikes. We spend good week researching different options on the...
Read moreAfter being involved in the accident and learning the hard way about the difference between having an insurance or not having one, together with my husband we decided to insure all our bikes. We spend good week researching different options on the market, but in our opinion Yellow Jersey offers the best package for the price. We were able to insure our bikes under one policy and the package also includes personal cover which other competitors often don't offer. The process was quick and easy, meaning we had everything in place in time for our cycling holiday. I would strongly recommend it (and have done so to our cycling friends and family), to anyone as it offers a great peace of mind when you are on the road.
17th September 2020
Good value cover
Worth the peace of mind forgood cover for bike, beyond that of household theft cover and the DNA kit a nice bonus
17th September 2020
Speedy response and great customer care
I received a response within 10 minutes of submitting my claim and from that point had regular conversations with their customer services team who were most helpful in dealing with my claim
17th September 2020
First class insurance
Brilliant service best feed back and a very good price , just brought my first bike at the age of 55 and loving emountain biking and great I have chosen yellow insurance so helpful in the process of getting the correct policy . Thanks again Craig...
Read moreBrilliant service best feed back and a very good price , just brought my first bike at the age of 55 and loving emountain biking and great I have chosen yellow insurance so helpful in the process of getting the correct policy . Thanks again Craig Cooper Jersey channel Islands
17th September 2020
Safety first.
They put measures in place to find your bike in case of theft such as the DNA system.
17th September 2020
Emergency cover good, claims department useless
Emergency department was good, arranged repatriation and hospital cover for my surgery reasonably efficiently. The non-emergency claims are useless, I have had no response to my claim for reimbursement for medical scans that I had to pay for myself...
Read moreEmergency department was good, arranged repatriation and hospital cover for my surgery reasonably efficiently. The non-emergency claims are useless, I have had no response to my claim for reimbursement for medical scans that I had to pay for myself during my accident. These were submitted 25 days ago, even after phoning the supplied telephone number and being reassured someone is looking at my case. This has left me out of pocket for the last month, with no sign or reassurance that it will be processed and I will be reimbursed any time soon.
17th September 2020
THE insurance of choice for adventurous cyclists
Yellow Jersey ticks all the boxes of what you would want from a good insurance package for cyclists. What tipped the balance for me and where it stands out, is its coverage of ultra endurance cycling events and races such as Transcontinental, a format...
Read moreYellow Jersey ticks all the boxes of what you would want from a good insurance package for cyclists. What tipped the balance for me and where it stands out, is its coverage of ultra endurance cycling events and races such as Transcontinental, a format not very well understood by most competitors. It goes to show that Yellow Jersey is run for cyclists by cyclists.
17th September 2020
Fantastic insurer to deal with
Very responsive and helpful representatives when I’ve made contact. Great costs and cover.
17th September 2020
Good level of cover for an affordable price
I’ve been with yellow jersey for several years now and am impressed with the level of cover they provide for what I feel is an affordable price. Fortunately I’ve not yet been in a position where I needed to make a claim but it’s comforting to know I’m ...
Read moreI’ve been with yellow jersey for several years now and am impressed with the level of cover they provide for what I feel is an affordable price. Fortunately I’ve not yet been in a position where I needed to make a claim but it’s comforting to know I’m covered regardless.
17th September 2020
Customisable and painless claim
The online form easily allows you to tailor the policy to your needs. Unfortunately my bike was stolen so I had to file a claim but I was very happy with the ease and speed of the process.
17th September 2020
Great product & customer service
Great product and benefits and the service provided was 5*
17th September 2020
Great company and products
Its a great company that really understands the consumers it works with
17th September 2020
Great cover, great customer service
Recently got into cycling and needed insurance for my bike and commuting. Had some questions, and the team really sorted me out! Thanks YJ!
17th September 2020
Superb customer-focussed people
Every time I deal with Yellow Jersey I am blown away by the personal nature of their approach. They really and truly understand the sport of cycling and they treat you like human beings rather than cases.
16th September 2020
Perfect insurance for cyclist couriers!!
Best customer service going along with an insurance product that's hard to find elsewhere - yellow jersey are highly recommend!!
16th September 2020
Great cover for true cyclists
I had my bike stolen In a burglary. YJ managed to get me a new bike within days - and in time for a sportive I was planning to ride. They were incredibly helpful - and fast!
16th September 2020
Simply The Best
Could not have asked more from the team here when I had a crash and broke my bike. They helped me through the whole process and my bike has never looked better. Everyone I spoke to was knowledgeable and friendly. Top marks Yellow Jersey
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