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Budget Insurance: Car Insurance reviews

3.54
Based on 13 reviews, last reviewed 15th Feb 2026
100% decrease in 5 star reviews
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100% increase in 1 star reviews
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3 star
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2 star
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23%

Latest highest rating:

4

Good car insurance The first time I have taken a policy with this company, was a reasonable price and the documents arrived quickly. Reviewed on: 15th February 2026
gwen's avatar
gwen

Latest lowest rating:

1

The company agreed the cancellation fee with me 31/0... The company agreed the cancellation fee with me 31/01/26, as I was still on phone they took £50.00 extra from my bank account, I told the him to retur... Read more Reviewed on: 2nd February 2026
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Jennifer M

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Budget Insurance Car Insurance reviews (13)

Good car insurance

4
The first time I have taken a policy with this company, was a reasonable price and the documents arrived quickly. Reviewed on: 15th February 2026

The company agreed the cancellation fee with me 31/0...

1
The company agreed the cancellation fee with me 31/01/26, as I was still on phone they took £50.00 extra from my bank account, I told the him to return it straight away that's not what I agreed to, after being on hold for long time he admitted he can't return it. Then I spoke to a manager called jody who apologised, but went on to say the agent who took money needs more training ect, but again have to wait til she called me Monday, she left message to call her for the refund of £50 also £50 compensation, she didn't answer, I rang the company they said jody will call tomorrow! All this stress they have caused still no positive outcome. My advice to other people is this company can not be trusted from agents, to customer complaints Reviewed on: 2nd February 2026

Very good price for a bare bones insurance policy

5
Very good price for a bare bones insurance policy Reviewed on: 5th September 2025

Budget insurance

5
Quick, all done online, same day new documents, competitive prices. Easy to update documents and they send you renewal update before it's due Reviewed on: 23rd August 2024

good company, service, offers, had insutance for few...

5
good company, service, offers, had insutance for few years now Reviewed on: 23rd August 2024

never again will i ever use bydge

1
paid on a price comparison site ,then the next day i get an e mail saying they want more money, they give you a good price to suck you in then rip you off, would not recommend to my worst enemy, it would have been cheaper staying with my existing providor. Reviewed on: 24th August 2023

Claim dealt with effectively!

4
Someone drove into the back of my brand new car when I had only had the car for 3 months! Reported it to Budget to make a claim, they got Enterprise to manage the incident and supply me with a rental car until my car was repaired. Car was taken to main dealer within 2 days and repaired within a week. The whole process was well managed and totally stress free. Being able to manage my account online was great too and meant I was always able to access my documents, add or remove additional drivers, etc. Any dealings I've had with customer service have always been good too. Reviewed on: 22nd August 2023

never again

1
paid on a price comparison site then next day i get an e mail asking for more money on the pretense i have had a claim when i have not , it would have been cheaper staying with my existing company . Reviewed on: 21st August 2023

They're ok YOU KNOW

5
I feel Budget are sufficient and I can successfully detail a brief overview of my experience. Firstly they are quick to identify any previous claims any named driver has. Its the first thing they will do!! Secondly they are actually really cost effective and for this i can not fault them. Providing you be open and honest they are competitive and will beat any quote on the market with out you even needing to do any formal market research, I for one only review something should i feel it meets my criteria so well done!! Reviewed on: 29th July 2022

Excellent service best price around

5
Bought a new car and my insurance company refused to insure went onto conparisant websites and had no joy at all with them all prices coming in at over 2k found budget insurance on the internet and gave them a call explained my situation about new car and ridiculous prices they came back with a quote of £637.46 fully comp the staff were very helpful and a joy to speak with my renewal quote with them also came in cheaper and changing vehicle was easily completed with them with no admin charges at all absolute pleasure dealing with them and now 5 of my freinds now insure with them and they all say the same at last a good quality honest company that are a joy to deal with Reviewed on: 26th April 2018

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