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Budget Insurance reviews

Budget Insurance Logo
Rated Good 3.65/5

Budget Insurance reviews

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Unverified business
Last reviewed within 14 days

Review summary

People rate this company as Good based on 20 product reviews

Average score of 3.65/5
5 star
55%
4 star
15%
3 star
10%
2 star
0%
1 star
20%
Reviews for Budget Insurance have trended positively over the past 90 days

Latest positive rating

4/5

Good car insurance

The first time I have taken a policy with this company, was a reasonable price and the documents arrived quickly.

{"display":"gwen","full_name":"gwen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car Insurance
gwen 15th February 2026

Latest negative rating

1/5

The company agreed the cancellation fee with me 31/0...

The company agreed the cancellation fee with me 31/01/26, as I was still on phone they took £50.00 extra from my bank account, I told... The company agreed the cancellation fee with me 31/01/26, as I was still on phone they took £50.00 extra from my bank account, I told the him to return it straight away that's not what I agreed to, after being on hold for long time he admitted he can't return it. Then I spoke to a manager called jody who apologised, but went on to say the agent who took money needs more training ect, but again have to wait til she called me Monday, she left message to call her for the refund of £50 also £50 compensation, she didn't answer, I rang the company they said jody will call tomorrow! All this stress they have caused still no positive outcome. My advice to other people is this company can not be trusted from agents, to customer complaints Read more Read less

{"display":"Jennifer M","full_name":"Jennifer M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car Insurance
Jennifer M 2nd February 2026

About Budget Insurance

Budget Insurance reviews can help you to become Smart Money People by finding out what other Budget Insurance policy holders have to say. Budget Insurance has helped almost 3 million customers across the country find great value insurance solutions for their homes, cars and vans. If you are one of these customers, you can write your Budget Insurance review on Smart Money People. Help us to increase trust and transparency in financial services.

Budget Insurance at a glance

Reviews for Budget Insurance

Showing 11 of 20 company reviews Last reviewed within 14 days

Good car insurance

Car Insurance 15th February 2026

The first time I have taken a policy with this company, was a reasonable price and the documents arrived quickly.

Rated Good 4/5
Read more product reviews

The company agreed the cancellation fee with me 31/0...

Car Insurance 2nd February 2026

The company agreed the cancellation fee with me 31/01/26, as I was still on phone they took £50.00 extra from my bank account, I told... The company agreed the cancellation fee with me 31/01/26, as I was still on phone they took £50.00 extra from my bank account, I told the him to return it straight away that's not what I agreed to, after being on hold for long time he admitted he can't return it. Then I spoke to a manager called jody who apologised, but went on to say the agent who took money needs more training ect, but again have to wait til she called me Monday, she left message to call her for the refund of £50 also £50 compensation, she didn't answer, I rang the company they said jody will call tomorrow! All this stress they have caused still no positive outcome. My advice to other people is this company can not be trusted from agents, to customer complaints Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 5/5

    Very good price for a bare bones insurance policy

    Very good price for a bare bones insurance policy

    {"display":"Matt B","full_name":"Matt B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Matt B 5th September 2025
  • 5/5

    Good service, no messing around and to the point.

    Good service, no messing around and to the point.

    {"display":"Laurajeanw","full_name":"Laurajeanw","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Laurajeanw 14th October 2024
  • 5/5

    Budget insurance

    Quick, all done online, same day new documents, competitive prices. Easy to update documents and they send you renewal update before it's due

    {"display":"Emmathomas","full_name":"Emmathomas","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Emmathomas 23rd August 2024
  • 5/5

    good company, service, offers, had insutance for few...

    good company, service, offers, had insutance for few years now

    {"display":"Laura","full_name":"Laura","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance
    Laura 23rd August 2024
  • 1/5

    never again will i ever use bydge

    paid on a price comparison site ,then the next day i get an e mail saying they want more money, they give you a good... paid on a price comparison site ,then the next day i get an e mail saying they want more money, they give you a good price to suck you in then rip you off, would not recommend to my worst enemy, it would have been cheaper staying with my existing providor. Read more Read less

  • 4/5

    Claim dealt with effectively!

    Someone drove into the back of my brand new car when I had only had the car for 3 months! Reported it to Budget to... Someone drove into the back of my brand new car when I had only had the car for 3 months! Reported it to Budget to make a claim, they got Enterprise to manage the incident and supply me with a rental car until my car was repaired. Car was taken to main dealer within 2 days and repaired within a week. The whole process was well managed and totally stress free. Being able to manage my account online was great too and meant I was always able to access my documents, add or remove additional drivers, etc. Any dealings I've had with customer service have always been good too. Read more Read less

    {"display":"Kulraj Burmy","full_name":"Kulraj Burmy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/467915.png"}}'s avatar
    Car Insurance
    Kulraj Burmy 22nd August 2023
  • 1/5

    never again

    paid on a price comparison site then next day i get an e mail asking for more money on the pretense i have had a... paid on a price comparison site then next day i get an e mail asking for more money on the pretense i have had a claim when i have not , it would have been cheaper staying with my existing company . Read more Read less

  • 5/5

    They're ok YOU KNOW

    I feel Budget are sufficient and I can successfully detail a brief overview of my experience. Firstly they are quick to identify any previous claims... I feel Budget are sufficient and I can successfully detail a brief overview of my experience. Firstly they are quick to identify any previous claims any named driver has. Its the first thing they will do!! Secondly they are actually really cost effective and for this i can not fault them. Providing you be open and honest they are competitive and will beat any quote on the market with out you even needing to do any formal market research, I for one only review something should i feel it meets my criteria so well done!! Read more Read less

  • 4/5

    OK

    Not bad, but dont use auto renewal

    {"display":"ebor","full_name":"ebor","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    ebor 17th July 2018

    Products from Budget Insurance

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