Covered2go reviews
Covered2go reviews
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Review summary
People rate this company as Excellent based on 1,401 product reviews
Latest positive rating
My go to holiday company.
Always easy to deal with,have taken out holiday insurance about 6 times,always found reasonable rates.
Latest negative rating
Avoid
I have been robbed of my phone while on holiday. Despite paying £119 for the Platinum cover, their claims company refuses to pay because I... I have been robbed of my phone while on holiday. Despite paying £119 for the Platinum cover, their claims company refuses to pay because I didn't go to the police to report the loss in 24h. It's bad enough being targeted and then robbed of your mobile, while traveling solo in a country where not many people can speak English. I had to first block access to my mobile, so I had to find a public computer first, then go to buy a new handset, by that time it was already late in the evening and the day after I had a 2-day tour I already paid for. I could have not done any better, but the company refuses to pay despite me having produced all the requested documents (minus the police report). I sent them the receipt of the purchase of the new phone: I don't go and buy a phone in Colombia at 8pm on a Sunday because I have nothing better to do. They're objective is getting a 5 star review when you purchase from them. When you need to claim, then they pass you to a third party who will do everything to avoid paying. Stay away! Read more Read less
About Covered2go
Covered2go (a trading style of Rush Insurance Services) is a travel insurance specialist who offer policies for single, or multi-trips, as well as round the world, cruise holidays, and winter/sports trips. So if you’re booking your next policy, be sure to check out our Covered2go reviews written by people like you first. Our community shares their reviews to help you make up your mind when choosing your next travel insurance policy!
Covered2go at a glance
Reviews for Covered2go
Showing 11 of 1401 company reviews
My go to holiday company.
Always easy to deal with,have taken out holiday insurance about 6 times,always found reasonable rates.
No hassle and great customer service
No hassle and great customer service
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5/5
Easy to talk to staff good service
Easy to talk to staff good service
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5/5
Never had any reason to claim but easy to deal with.
Never had any reason to claim but easy to deal with. Great cover and great value for money
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5/5
Excellent customer service
Excellent customer service - always there to offer accurate, sound and impartial advice on any aspect of travel
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5/5
Simple and quick to organise, and a good price.
Simple and quick to organise, and a good price. Adding the medical cover was also straightforward. Luckily didn’t need to claim so can’t comment on that aspect
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5/5
Excellent customer service and competitive pricing
Excellent customer service and competitive pricing
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4/5
Excellent value for money
It was easy to take out the insurance cover. I found it so much cheaper than I was expecting to. Very easy to contact them... It was easy to take out the insurance cover. I found it so much cheaper than I was expecting to. Very easy to contact them too. They really do their best to help and support you if you need to contact them whilst you're still away too. Read more Read less
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5/5
Very good web site easy to use.
Very good web site easy to use.Price is very good.
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5/5
A good experience, especially as we got older.
We have always had a good experience, especially as we got older. We were advised we could continue with insurance until after the 80th birthday... We have always had a good experience, especially as we got older. We were advised we could continue with insurance until after the 80th birthday (of one of us). So we have. Unfortunately, the main drawback is that now one of us is over 80, we will have to look for another insurer. But all the many previous years, we have always been well looked after. Read more Read less
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5/5
Supportive and proactive with claim
Supportive and proactive with claim
Products from Covered2go
Showing all products offered by Covered2go
Travel insurance
by Covered2goCovered2Go travel insurance provides cover for a range of trips. You can choose from single trip or annual cover and there’s 24-hour emergency medical assistance. There are specialist options available...
Travel insurance
by Covered2goCovered2Go travel insurance provides cover for a range of trips. You can choose from single trip or annual cover and there’s 24-hour emergency medical assistance. There are specialist options available...
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