Covered2go reviews
Covered2go reviews
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Review summary
People rate this company as Excellent based on 1,453 product reviews
Latest positive rating
Friendly staff and good value for money
Friendly staff and prompt answers to queries . Good value for money too.
Latest negative rating
Avoid
I have been robbed of my phone while on holiday. Despite paying £119 for the Platinum cover, their claims company refuses to pay because I... I have been robbed of my phone while on holiday. Despite paying £119 for the Platinum cover, their claims company refuses to pay because I didn't go to the police to report the loss in 24h. It's bad enough being targeted and then robbed of your mobile, while traveling solo in a country where not many people can speak English. I had to first block access to my mobile, so I had to find a public computer first, then go to buy a new handset, by that time it was already late in the evening and the day after I had a 2-day tour I already paid for. I could have not done any better, but the company refuses to pay despite me having produced all the requested documents (minus the police report). I sent them the receipt of the purchase of the new phone: I don't go and buy a phone in Colombia at 8pm on a Sunday because I have nothing better to do. They're objective is getting a 5 star review when you purchase from them. When you need to claim, then they pass you to a third party who will do everything to avoid paying. Stay away! Read more Read less
About Covered2go
Covered2go (a trading style of Rush Insurance Services) is a travel insurance specialist who offer policies for single, or multi-trips, as well as round the world, cruise holidays, and winter/sports trips. So if you’re booking your next policy, be sure to check out our Covered2go reviews written by people like you first. Our community shares their reviews to help you make up your mind when choosing your next travel insurance policy!
Covered2go at a glance
Reviews for Covered2go
Showing 11 of 1453 company reviews • Last reviewed within 7 days
Friendly staff and good value for money
Friendly staff and prompt answers to queries . Good value for money too.
With covered to go I feel safe going on holiday
With covered to go I feel safe going on holiday
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4/5
Helpful and considerate staff
Whenever we have had queries we have received comprehensive advice and help to change the level of cover required. The health questionnaire is comprehensive but... Whenever we have had queries we have received comprehensive advice and help to change the level of cover required. The health questionnaire is comprehensive but easy to complete and the additional amount to pay seems to be reasonable. We have never had to make a claim. Read more Read less
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5/5
Clear and efficient process.
Clear and efficient process. Good value.
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5/5
Have used Covered2go for the last few years.
Have used Covered2go for the last few years. We travel far and wide and they always are fair with the cost of the insurance. Easy... Have used Covered2go for the last few years. We travel far and wide and they always are fair with the cost of the insurance. Easy to deal with, polite and friendly, Read more Read less
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5/5
Great Company
I have used Covered2go before and always found it an easy website to use and after service is great
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5/5
Staff very friendly and helpful.
Staff very friendly and helpful.
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5/5
Team always very professional and helpful.
Team always very professional and helpful. Last year unable to go on holiday due to illness and they handled my claim promptly and without stress.
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5/5
Unfortunately we had to make a claim and the service...
Unfortunately we had to make a claim and the service and help that we received was excellent. I am glad that we chose Covered2go as... Unfortunately we had to make a claim and the service and help that we received was excellent. I am glad that we chose Covered2go as our insurer, and would not hesitate to recommend them. Read more Read less
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5/5
When my husband was bitten by tick in Japan we claim...
When my husband was bitten by tick in Japan we claimed for the medical treatment and they paid promptly.
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5/5
Easy to use and understandable terms and conditions
Easy to use and understandable terms and conditions
Products from Covered2go
Showing all products offered by Covered2go
Travel insurance
by Covered2goCovered2Go travel insurance provides cover for a range of trips. You can choose from single trip or annual cover and there’s 24-hour emergency medical assistance. There are specialist options available...
Travel insurance
by Covered2goCovered2Go travel insurance provides cover for a range of trips. You can choose from single trip or annual cover and there’s 24-hour emergency medical assistance. There are specialist options available...
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