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Covered2go reviews

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Rated Excellent • 4.86/5

Covered2go reviews

Verified business

Review summary

People rate this company as Excellent based on 1,401 product reviews

Average score of 4.86/5
5 star
87%
4 star
12%
3 star
0%
2 star
0%
1 star
1%
Reviews for Covered2go have trended negatively over the past 90 days

Latest positive rating

5/5

My go to holiday company.

Always easy to deal with,have taken out holiday insurance about 6 times,always found reasonable rates.

{"display":"irene millward","full_name":"irene millward","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1071557.png"}}'s avatar

Latest negative rating

1/5

Avoid

I have been robbed of my phone while on holiday. Despite paying £119 for the Platinum cover, their claims company refuses to pay because I... I have been robbed of my phone while on holiday. Despite paying £119 for the Platinum cover, their claims company refuses to pay because I didn't go to the police to report the loss in 24h. It's bad enough being targeted and then robbed of your mobile, while traveling solo in a country where not many people can speak English. I had to first block access to my mobile, so I had to find a public computer first, then go to buy a new handset, by that time it was already late in the evening and the day after I had a 2-day tour I already paid for. I could have not done any better, but the company refuses to pay despite me having produced all the requested documents (minus the police report). I sent them the receipt of the purchase of the new phone: I don't go and buy a phone in Colombia at 8pm on a Sunday because I have nothing better to do. They're objective is getting a 5 star review when you purchase from them. When you need to claim, then they pass you to a third party who will do everything to avoid paying. Stay away! Read more Read less

{"display":"Anonymous","full_name":"Anonymous","avatar":{"url":"\/assets\/uploads\/avatars\/users\/800646.png"}}'s avatar
Travel Insurance
Anonymous 20th December 2023
See more reviews for Covered2go products

About Covered2go

Covered2go (a trading style of Rush Insurance Services) is a travel insurance specialist who offer policies for single, or multi-trips, as well as round the world, cruise holidays, and winter/sports trips. So if you’re booking your next policy, be sure to check out our Covered2go reviews written by people like you first. Our community shares their reviews to help you make up your mind when choosing your next travel insurance policy!

Covered2go at a glance

Reviews for Covered2go

Showing 11 of 1401 company reviews

My go to holiday company.

Travel Insurance • 17th October 2024

Always easy to deal with,have taken out holiday insurance about 6 times,always found reasonable rates.

{"display":"irene millward","full_name":"irene millward","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1071557.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

No hassle and great customer service

Travel Insurance • 17th October 2024

No hassle and great customer service

{"display":"John c","full_name":"John c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Easy to talk to staff good service

    Easy to talk to staff good service

    {"display":"Ruth C","full_name":"Ruth C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Ruth C 16th October 2024
  • 5/5

    Never had any reason to claim but easy to deal with.

    Never had any reason to claim but easy to deal with. Great cover and great value for money

    {"display":"Ailsa Curnow","full_name":"Ailsa Curnow","avatar":{"url":"\/assets\/uploads\/avatars\/users\/158626.png"}}'s avatar
  • 5/5

    Excellent customer service

    Excellent customer service - always there to offer accurate, sound and impartial advice on any aspect of travel

    {"display":"Amy H","full_name":"Amy H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Amy H 15th October 2024
  • 5/5

    Simple and quick to organise, and a good price.

    Simple and quick to organise, and a good price. Adding the medical cover was also straightforward. Luckily didn’t need to claim so can’t comment on that aspect

    {"display":"nina turnbull","full_name":"nina turnbull","avatar":{"url":"\/assets\/uploads\/avatars\/users\/797397.png"}}'s avatar
  • 5/5

    Excellent customer service and competitive pricing

    Excellent customer service and competitive pricing

    {"display":"H E","full_name":"H E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    H E 15th October 2024
  • 4/5

    Excellent value for money

    It was easy to take out the insurance cover. I found it so much cheaper than I was expecting to. Very easy to contact them... It was easy to take out the insurance cover. I found it so much cheaper than I was expecting to. Very easy to contact them too. They really do their best to help and support you if you need to contact them whilst you're still away too. Read more Read less

    {"display":" Deb","full_name":" Deb","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Deb 15th October 2024
  • 5/5

    Very good web site easy to use.

    Very good web site easy to use.Price is very good.

    {"display":"Patricia P","full_name":"Patricia P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Patricia P 15th October 2024
  • 5/5

    A good experience, especially as we got older.

    We have always had a good experience, especially as we got older. We were advised we could continue with insurance until after the 80th birthday... We have always had a good experience, especially as we got older. We were advised we could continue with insurance until after the 80th birthday (of one of us). So we have. Unfortunately, the main drawback is that now one of us is over 80, we will have to look for another insurer. But all the many previous years, we have always been well looked after. Read more Read less

    {"display":"M Aber","full_name":"M Aber","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    M Aber 15th October 2024
  • 5/5

    Supportive and proactive with claim

    Supportive and proactive with claim

    {"display":"Dawn Bowes","full_name":"Dawn Bowes","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Dawn Bowes 15th October 2024

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