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Covered2go Travel Insurance Reviews

Ratings based on 871 reviews Last review 2 months ago

Are you on holiday soon and looking for a new travel insurance company? Read our Covered2go reviews to help you decide if they might fir the bill for your policy requirements. Whether single or multi-trip, specialist cover, or sports travel, read or...

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Are you on holiday soon and looking for a new travel insurance company? Read our Covered2go reviews to help you decide if they might fir the bill for your policy requirements. Whether single or multi-trip, specialist cover, or sports travel, read or write reviews of travel insurance on Smart Money People to help others! Your Covered2go help others make better decisions about their cover

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4 113
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1 8

Your Travel Insurance Reviews (871)

13th June 2020

Misleading and fobbed off. Shady

After buying cover I found I had to buy a 2nd policy to cover medical...

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After buying cover I found I had to buy a 2nd policy to cover medical conditons.
Then I had to contact them to get them to confirm the 2 policies were linked.
Then, when covid cancelled my trip I learned from A TV show that I could ask for a partial refund..
So I did, and they told me to email.. So I did.. And they forwarded it to their 3rd party claims company... Who told me to start again... So I did....
They told me I shouldn't have contacted the claims company!
They said I could get a 50% off da their admin fee.
Which came to £8...out of the £66 paid.....
When I questioned this.. Only then was I told the semper ate medical cover wasnt just a different department... It was a different company altogether.. One that they themselves have no contact with... And if I wanted to i could call their call centre (3rd party claims company number) to ask about a refund on that part of my policy.. But it had nothing to do with them.
Quite clearly a system put purposely in place to dissuade customers receiving a refund.. Or any meaningful customer service.
Careless and despicable.
I wouldn't recommend them to anyone. I can only imagine the amount of people who decide not to bother claiming their own money back.
Shame on them.

1st September 2019

Fair priced travel Insurance

I was recommended to receive a quote from Covered2go after being priced exorbitantly by "well known" insurers. They dealt with me with sensitively, courtesy and knowledge. I would use no other travel insurer.

27th August 2019

Great cover and Prices for older travellers

Taking out cover was straightforward and the paperwork was supplied promptly. The premiums for older travellers were very good and far better than comparable companies.

26th August 2019

A Reassuringly Reliable Company

Clarity, Efficiency, Courtesy, Understanding, Reasonable Pricing. It's difficult to place these attributes into an order of choice as they all reflect part of the overall reason for continuing to use Covered2go....

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Clarity, Efficiency, Courtesy, Understanding, Reasonable Pricing. It's difficult to place these attributes into an order of choice as they all reflect part of the overall reason for continuing to use Covered2go.
I may check elsewhere to compare pricing but the overall package of service and reliability are the deciding factor and Covered2go comes up Trumps with all the Aces for me!!!

19th August 2019

Excellent service

We have used Covered2Go for a number of years and have just had to make a cancellation claim when my wife was taken ill at Manchester Airport. The process was very smooth and speedy and we have just been advised that the claim will be paid in full...

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We have used Covered2Go for a number of years and have just had to make a cancellation claim when my wife was taken ill at Manchester Airport. The process was very smooth and speedy and we have just been advised that the claim will be paid in full (subject to the appropriate excess).
The quotes for annual cover (Europe, Worldwide inc USA and Cruise) have always been very competitive.

17th August 2019

Caring Covered2go

I have been with Covered2go for the last few years, you do not know how good your insurance company is till you make a claim. I had a family Bereavement 5days before I was due to travel, I phoned them up explains what had happened and the operator was...

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I have been with Covered2go for the last few years, you do not know how good your insurance company is till you make a claim. I had a family Bereavement 5days before I was due to travel, I phoned them up explains what had happened and the operator was so empathic to my situation and extremely helpful. My claim was sorted out very quickly, efficiently and all stages were fully explained. This is why I am still with them you can’t beat excellent customer service. Well done to Covered2go.

15th August 2019

Really great service

I was sick on a cruise and although we covered my medical problems we had...

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I was sick on a cruise and although we covered my medical problems we had
not taken out cruise insurance . We did not realise this until we came home.
On contacting the firm we were treated with consideration and every thing was explained. When I was sick on the ship it was nothing to do with my medical problems and Covered2go payed paid my medical bill.
We will certainly be using this company again.

14th August 2019

Nice clear web site... easy to purchase holiday insurance and at a very reasonable rate!

I needed holiday insurance for myself and travelling partner ... I searched many different insurance companies on line but found muddled descriptions on confusing web pages . Covered2Go was clear, asked relevant questions and offered a comprehensiv...

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I needed holiday insurance for myself and travelling partner ... I searched many different insurance companies on line but found muddled descriptions on confusing web pages . Covered2Go was clear, asked relevant questions and offered a comprehensiv FAQ page which answered my questions. In no time at all I was Ready2Go with Covered2go!

14th August 2019

Excellent value, advice and cover

When I wanted to add cover for a cruise I was given excellent advice to cancel existing Cover2Go insurance and start a new policy . This saved me a significant sum. Well done Cover2Go

14th August 2019

no quibble excellence

we had booked a holiday to florida and then another to hong kong last...

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we had booked a holiday to florida and then another to hong kong last year.
My wife became very ill and we could not travel.
We made a claim for the lost holidays and provided the covered2go with the necessary consultant and hospital documentation confirming that my wife was unfit to travel.
Withing days covered2go had reimbursed us with all our money spent minus a very reasonable excess deduction.

This is excellent service
Thanks

14th August 2019

brilliant no quibble service

We are thrilled with the Cover2Go travel insurance...

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We are thrilled with the Cover2Go travel insurance company.
Last year my wife became very ill and we had to cancel pre-planned trips to both Florida and to Hong Kong.
We made a cain for these missed holidays and provided Covered2Go with the necessary hospital/consultant confirmation that my wife was too ill to travel.
Withing days Covered2Go had reimbursed us with all the money we had spent ( minus their very reasonable excess fee)
This is excellent and we have recommended this company to all our friends.
Thank you

14th August 2019

Consistently great service

They manage to make something as seemingly bland as booking insurance a pleasurable experience every time. Friendly staff, helpful information, a great product, competitive premiums and faultless, attentive claims service. Why would you go elsewhere?