Covered2go Travel Insurance Reviews

Are you on holiday soon and looking for a new travel insurance company? Read our Covered2go reviews to help you decide if they might fir the bill for your policy requirements. Whether single or multi-trip, specialist cover, or sports travel, read or write...
READ MOREAre you on holiday soon and looking for a new travel insurance company? Read our Covered2go reviews to help you decide if they might fir the bill for your policy requirements. Whether single or multi-trip, specialist cover, or sports travel, read or write reviews of travel insurance on Smart Money People to help others! Your Covered2go help others make better decisions about their cover
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Covered2go Review Insight
What are people saying in their reviews?
Price & Interest Rates
74% of feedback is Process related
Customer profile
Top Age Profile: 65+
Top Channel Preference: Online
Your Travel Insurance Reviews
871 reviews
Misleading and fobbed off. Shady
After buying cover I found I had to buy a 2nd policy to cover medical conditons. Then I had to contact them to get them to confirm the 2 policies were linked. Then, when covid cancelled my trip I learned from A TV show that I could ask for a partial re Read more
After buying cover I found I had to buy a 2nd policy to cover medical conditons.
Then I had to contact them to get them to confirm the 2 policies were linked.
Then, when covid cancelled my trip I learned from A TV show that I could ask for a partial refund..
So I did, and they told me to email.. So I did.. And they forwarded it to their 3rd party claims company... Who told me to start again... So I did....
They told me I shouldn't have contacted the claims company!
They said I could get a 50% off da their admin fee.
Which came to £8...out of the £66 paid.....
When I questioned this.. Only then was I told the semper ate medical cover wasnt just a different department... It was a different company altogether.. One that they themselves have no contact with... And if I wanted to i could call their call centre (3rd party claims company number) to ask about a refund on that part of my policy.. But it had nothing to do with them.
Quite clearly a system put purposely in place to dissuade customers receiving a refund.. Or any meaningful customer service.
Careless and despicable.
I wouldn't recommend them to anyone. I can only imagine the amount of people who decide not to bother claiming their own money back.
Shame on them.Reviewed on 13th June 2020Sian Temple![]()
Best Purchase This Year
It was easy to obtain online and gave us complete peace of mind.
Reviewed on 18th September 2019Annie Mathews![]()
Comprehensive cover at a good price
Luckily I haven't needed to make a claim but it's reassuring to have!
Reviewed on 1st September 2019Julia Davenport![]()
Fair priced travel Insurance
I was recommended to receive a quote from Covered2go after being priced exorbitantly by "well known" insurers. They dealt with me with sensitively, courtesy and knowledge. I would use no other travel insurer.
Reviewed on 1st September 2019David Pithie![]()
Great cover and Prices for older travellers
Taking out cover was straightforward and the paperwork was supplied promptly. The premiums for older travellers were very good and far better than comparable companies.
Reviewed on 27th August 2019John Hayes![]()
A Reassuringly Reliable Company
Clarity, Efficiency, Courtesy, Understanding, Reasonable Pricing. It's difficult to place these attributes into an order of choice as they all reflect part of the overall reason for continuing to use Covered2go. I may check elsewhere to compare pricing Read more
Clarity, Efficiency, Courtesy, Understanding, Reasonable Pricing. It's difficult to place these attributes into an order of choice as they all reflect part of the overall reason for continuing to use Covered2go.
I may check elsewhere to compare pricing but the overall package of service and reliability are the deciding factor and Covered2go comes up Trumps with all the Aces for me!!!Reviewed on 26th August 2019A. P. Acott![]()
very satisfied
have not needed to make any claims
Reviewed on 25th August 2019MH![]()
Best holiday insurance
Have used Covered2go for several years. Courteous staff, good web site, fair pricing.
Reviewed on 21st August 2019John![]()
Excellent service
We have used Covered2Go for a number of years and have just had to make a cancellation claim when my wife was taken ill at Manchester Airport. The process was very smooth and speedy and we have just been advised that the claim will be paid in full (subjec Read more
We have used Covered2Go for a number of years and have just had to make a cancellation claim when my wife was taken ill at Manchester Airport. The process was very smooth and speedy and we have just been advised that the claim will be paid in full (subject to the appropriate excess).
The quotes for annual cover (Europe, Worldwide inc USA and Cruise) have always been very competitive.Reviewed on 19th August 2019graham hill![]()
Caring Covered2go
I have been with Covered2go for the last few years, you do not know how good your insurance company is till you make a claim. I had a family Bereavement 5days before I was due to travel, I phoned them up explains what had happened and the operator was so Read more
I have been with Covered2go for the last few years, you do not know how good your insurance company is till you make a claim. I had a family Bereavement 5days before I was due to travel, I phoned them up explains what had happened and the operator was so empathic to my situation and extremely helpful. My claim was sorted out very quickly, efficiently and all stages were fully explained. This is why I am still with them you can’t beat excellent customer service. Well done to Covered2go.
Reviewed on 17th August 2019Diane Jones![]()
Reliable service
I have been with this company a long while and value their professional service
Reviewed on 16th August 2019Marianne Harper![]()
Our Insurance
My wife and I have used Covered2go for many years to our total satisfaction because they are prompt, efficient and extremely price competitive!
Reviewed on 16th August 2019Don Stennett![]()
Really great service
I was sick on a cruise and although we covered my medical problems we had not taken out cruise insurance . We did not realise this until we came home. On contacting the firm we were treated with consideration and every thing was explained. When I wa Read more
I was sick on a cruise and although we covered my medical problems we had
not taken out cruise insurance . We did not realise this until we came home.
On contacting the firm we were treated with consideration and every thing was explained. When I was sick on the ship it was nothing to do with my medical problems and Covered2go payed paid my medical bill.
We will certainly be using this company again.
Reviewed on 15th August 2019Ian Cochrane![]()
Nice clear web site... easy to purchase holiday insurance and at a very reasonable rate!
I needed holiday insurance for myself and travelling partner ... I searched many different insurance companies on line but found muddled descriptions on confusing web pages . Covered2Go was clear, asked relevant questions and offered a comprehensiv FAQ pa Read more
I needed holiday insurance for myself and travelling partner ... I searched many different insurance companies on line but found muddled descriptions on confusing web pages . Covered2Go was clear, asked relevant questions and offered a comprehensiv FAQ page which answered my questions. In no time at all I was Ready2Go with Covered2go!
Reviewed on 14th August 2019Penny George![]()
Excellent cover
They give excellent cover at a reasonable price
Reviewed on 14th August 2019Alan Follas![]()
Excellent value, advice and cover
When I wanted to add cover for a cruise I was given excellent advice to cancel existing Cover2Go insurance and start a new policy . This saved me a significant sum. Well done Cover2Go
Reviewed on 14th August 2019Martin Barber![]()
no quibble excellence
we had booked a holiday to florida and then another to hong kong last year. My wife became very ill and we could not travel. We made a claim for the lost holidays and provided the covered2go with the necessary consultant and hospital documentation confi Read more
we had booked a holiday to florida and then another to hong kong last year.
My wife became very ill and we could not travel.
We made a claim for the lost holidays and provided the covered2go with the necessary consultant and hospital documentation confirming that my wife was unfit to travel.
Withing days covered2go had reimbursed us with all our money spent minus a very reasonable excess deduction.
This is excellent service
ThanksReviewed on 14th August 2019Andrew lee![]()
brilliant no quibble service
We are thrilled with the Cover2Go travel insurance company. Last year my wife became very ill and we had to cancel pre-planned trips to both Florida and to Hong Kong. We made a cain for these missed holidays and provided Covered2Go with the necessary ho Read more
We are thrilled with the Cover2Go travel insurance company.
Last year my wife became very ill and we had to cancel pre-planned trips to both Florida and to Hong Kong.
We made a cain for these missed holidays and provided Covered2Go with the necessary hospital/consultant confirmation that my wife was too ill to travel.
Withing days Covered2Go had reimbursed us with all the money we had spent ( minus their very reasonable excess fee)
This is excellent and we have recommended this company to all our friends.
Thank youReviewed on 14th August 2019Andrew lee![]()
Consistently great service
They manage to make something as seemingly bland as booking insurance a pleasurable experience every time. Friendly staff, helpful information, a great product, competitive premiums and faultless, attentive claims service. Why would you go elsewhere?
Reviewed on 14th August 2019Claire Simmons![]()
Happy customer
Ive been very happy with Covered2Go and have been with them for 6 years now.
Reviewed on 14th August 2019Alasdair![]()
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