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HSBC: Travel Insurance reviews

4.12
Based on 10 reviews, last reviewed 2nd Dec 2024
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Latest highest rating:

5

Been with HSBC First Direct for travel insurance for... Been with HSBC First Direct for travel insurance for years but never had to use it. Due to family illness we had to cancel a big holiday. Aviva who ar... Read more Reviewed on: 2nd December 2024
K J's avatar
K J

Latest lowest rating:

1

The Premier Worldwide Travel cover - beware Couldnt reach anyone end of December before travel to extend the 31 day cover, which apparently you are able to extend for a payment, but you just get... Read more Reviewed on: 25th January 2023
KD's avatar
KD

About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our HSBC travel insurance reviews can help you find out what other travellers have to say. You can also write your HSBC travel insurance review too!

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HSBC Travel Insurance reviews (10)

Been with HSBC First Direct for travel insurance for...

5
Been with HSBC First Direct for travel insurance for years but never had to use it. Due to family illness we had to cancel a big holiday. Aviva who are the underwriters for the bank paid out with no quibble. Very impressed Reviewed on: 2nd December 2024

Banking Insurance at its best

5
My HSBC Credit Card Reviewed on: 22nd August 2023

The Premier Worldwide Travel cover - beware

1
Couldnt reach anyone end of December before travel to extend the 31 day cover, which apparently you are able to extend for a payment, but you just get diverted to online forms which are not replied to swiftly or completely. Finally got through to someone that is connected to the team who look after this travel cover who couldnt find my record on their computer and so I had to go back to HSBC and ask them to contact the travel end and verify that I was indeed a Premier account customer - a call that was mind numbingly long and unsuccessful. The HSBC travel desk or colleagues connected to it who picked up the line continued to tell me they couldnt find me on their system but given I had contacted HSBC to send the message the system should right itself and I will be covered. I was finally emailed the policy document before I left the UK, but I was unable to extend the number of days cover. Tried to extend once abroad and got through to a human pretty quickly but as soon as the underwriter learned that I might make a claim (unforeseen dental emergency which I tried to defer to my return but the doctors said it was too serious) they refused to extend the cover. They offer this insurance "free" to Premier customers but you get what you pay for. I will never rely on this cover again. Beware! Reviewed on: 25th January 2023

Really good travel insurance

4
HSBC covered us for more than the rest of our family in our ski trip this year. Their COVID cover is complete and gave us great peace of mind Reviewed on: 15th August 2022

Travel over 31 days and 70 years

3
Usually send 2 months in OZ and have to pay extra but asked a return date would like this to be more flexible! 70 were i come but the insurance stops! Reviewed on: 9th February 2020

Competitive price but outstanding cover

5
The price is comparable but when you look at the finer details the cover is so much more than others. Reviewed on: 22nd November 2019

it is a good bank

5
i went in to that bank to get some bank bags Reviewed on: 3rd September 2019

my account covers me free of charge

4
Paid with no mess after i damaged my leg 3 days before travel Reviewed on: 13th January 2019

Travel limited to 30days

4
Extensions over 30 days to dear it should be £1 per a day. Reviewed on: 6th November 2018

HSBC Travel Insurance for stolen money

4
I was pick pocketed in Nicaragua and lost around £200 + drivers licence. HSBC paid for my claim and even added £20 for drivers licence even though I didn't claim for that. Took about 2 months to review my claim and paper work is tremendous. But worth it at the end! Reviewed on: 31st October 2017

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