HSBC Investments Reviews

  Ratings based on 13 reviews       Last review 3 months ago    

HSBC investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with HSBC is really like. Oh, and if you have experience using HSBC investments, you can write a review too. Smart Money People is the...

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HSBC investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with HSBC is really like. Oh, and if you have experience using HSBC investments, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

Overall Rating

Great

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HSBC Review Insight

What are people saying in their reviews?

Customer Service

50% of feedback is Process related

Customer profile

Top Age Profile: 25-34

Top Channel Preference: App

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Your Investments Reviews

13 reviews

Review HSBC's Investments now

Reducing service

Over the years, HSBC has withdrawn the services offered to investors and reduced/changed staff regularly. From personal face-to-face service at the outset, I am now left with phone contact only. This is for significant investments.

Reviewed on 16th April 2021
Colin's avatar
Colin

Absolute RUBBISH!

No service and having been with them since 1985! Yes, I have been a loyal customer for over 35 years so I should know, they repeatedly send correspondence requesting over the same issue, it cannot be resolved online, or by " online chat" and when you... Read more

No service and having been with them since 1985! Yes, I have been a loyal customer for over 35 years so I should know, they repeatedly send correspondence requesting over the same issue, it cannot be resolved online, or by " online chat" and when you go to a branch the staff are polite, but they cannot resolve the issue?
I have many other examples and why I am still with them is because it's one of those tasks which you mean to get round to do but I will one day soon, sadly it will make no difference !

Reviewed on 7th April 2021
Jonathan Thompson's avatar
Jonathan Thompson

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Reviewed on 24th March 2021
Martina Spitalnikova's avatar
Martina Spitalnikova

111

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Reviewed on 24th March 2021
Martina Spitalnikova's avatar
Martina Spitalnikova

Superb and good

Beautyful! Very good bank. Good sevices.

Reviewed on 23rd March 2021
Ioan Rosca's avatar
Ioan Rosca

100%

Este de mare incredere, o recomand cu incredere

Reviewed on 22nd March 2021
Oprea Liliana's avatar
Oprea Liliana

Never got IPO share

This is one of the worst investment tools/ media I've ever used. Applied times of IPO from it, but never ever got it. i will highly recommend you switch to another tools.

Reviewed on 22nd March 2021
JL's avatar
JL

Reasonable fees, poor user interface

HSBCs investment platform is very basic, limited functionality and portfolio view options, although it is easy to use. Also, they do not charge holding fees like other providers such as HL, although they do charge a quarterly admin fee. Also, the lack... Read more

HSBCs investment platform is very basic, limited functionality and portfolio view options, although it is easy to use. Also, they do not charge holding fees like other providers such as HL, although they do charge a quarterly admin fee. Also, the lack of a mobile app to manage investment seems a bit behind the times, pretty disappointing considering the size and scale of HSBCs operation.

Reviewed on 4th July 2017
jack1986's avatar
jack1986

Easy way to have a investment Account

HSBC is my first bank with an investment account, so i decided to try a self account investment to give it a try but i had not experience at all, i had too many question about it and i cant really remember how much call i did but i was a lot, every... Read more

HSBC is my first bank with an investment account, so i decided to try a self account investment to give it a try but i had not experience at all, i had too many question about it and i cant really remember how much call i did but i was a lot, every call they treated me the most kindly and compresive way and explain everything i asked for. HSBC is not perfect but their costumer support services are superb. So after all these years i will recommend it to anyone who wants to try a great Invesment Product.

Reviewed on 7th September 2016
Derek Taylor's avatar
Derek Taylor

Happy to Help me with my Help to Buy ISA

Made an appointment at the HSBC in North Finchley to set up my Help to Buy ISA. Received confirmation in writing and by text. Warmly welcomed to the branch, with free wifi, a drink and a laugh. The product was calmly and professionally explained to... Read more

Made an appointment at the HSBC in North Finchley to set up my Help to Buy ISA. Received confirmation in writing and by text. Warmly welcomed to the branch, with free wifi, a drink and a laugh. The product was calmly and professionally explained to me, the lady had a very soothing voice, made me feel very at ease. She verified all my information, successfully opened the account and set up a monthly standing order, and arranged to follow up and check that everything was ok, which she did. Great service, warmth and professionalism much appreciated!

Reviewed on 18th February 2016
Jonathan Jason's avatar
Jonathan Jason

HSBCnet

HSBCnet is a global service that caters to local business needs by offering specialized functionality for different regions... Read more

HSBCnet is a global service that caters to local business needs by offering specialized functionality for different regions worldwide.
The system provides access to transaction banking functionality – ranging from payments and cash management to trade services features – as well as to research and analytical content from HSBC. It also includes foreign exchange and money markets trading functionality.
The system is used widely by HSBC's high-end corporate and institutional clients served variously by the bank's global banking and markets, commercial banking and global transaction banking divisions.
HSBCnet is also the brand under which HSBC markets its global e-commerce proposition to its corporate and institutional clients.

Reviewed on 24th December 2015
John Sotos's avatar
John Sotos

I have an account with HSBC, and it is the best bank i have been with! very good customer service and the people are lovely.

Hsbc is a very good bank cant fault it the people who work there are all so lovely and helpful couldnt ask for a better bank!!

Reviewed on 13th November 2015
Chloe Smith's avatar
Chloe Smith

Easy self-service

I have a self-investor account with hsbc which allows me to make a few stock picks which is easy enough. Hsbc have also been good when rights issues etc are announced.

Reviewed on 22nd September 2015
Adam A's avatar
Adam A