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HSBC: Investments reviews

Name: Investments
Rating: 3.79 (14 reviews)

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3.70

Based on 14 reviews, last reviewed 24th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

14%

2 star

21%

Latest highest rating:

4

Slow answering telephone Slow answering telephone, and cannot invest at a known price of deal execution Reviewed on: 24th May 2024

Latest lowest rating:

1

Reducing service Over the years, HSBC has withdrawn the services offered to investors and reduced/changed staff regularly. From personal face-to-face service at the o... Read more Reviewed on: 16th April 2021

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About this product

HSBC investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with HSBC is really like. Oh, and if you have experience using HSBC investments, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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HSBC Investments reviews (14)

Slow answering telephone

Slow answering telephone, and cannot invest at a known price of deal execution Reviewed on: 24th May 2024

Reducing service

Over the years, HSBC has withdrawn the services offered to investors and reduced/changed staff regularly. From personal face-to-face service at the outset, I am now left with phone contact only. This is for significant investments. Reviewed on: 16th April 2021

Absolute RUBBISH!

No service and having been with them since 1985! Yes, I have been a loyal customer for over 35 years so I should know, they repeatedly send correspondence requesting over the same issue, it cannot be resolved online, or by " online chat" and when you go to a branch the staff are polite, but they cannot resolve the issue? I have many other examples and why I am still with them is because it's one of those tasks which you mean to get round to do but I will one day soon, sadly it will make no difference ! Reviewed on: 7th April 2021

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11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111 Reviewed on: 24th March 2021

111

1111111111111111111111111111111111111111111111 Reviewed on: 24th March 2021

Superb and good

Beautyful! Very good bank. Good sevices. Reviewed on: 23rd March 2021

100%

Este de mare incredere, o recomand cu incredere Reviewed on: 22nd March 2021

Never got IPO share

This is one of the worst investment tools/ media I've ever used. Applied times of IPO from it, but never ever got it. i will highly recommend you switch to another tools. Reviewed on: 22nd March 2021

Reasonable fees, poor user interface

HSBCs investment platform is very basic, limited functionality and portfolio view options, although it is easy to use. Also, they do not charge holding fees like other providers such as HL, although they do charge a quarterly admin fee. Also, the lack of a mobile app to manage investment seems a bit behind the times, pretty disappointing considering the size and scale of HSBCs operation. Reviewed on: 4th July 2017

Easy way to have a investment Account

HSBC is my first bank with an investment account, so i decided to try a self account investment to give it a try but i had not experience at all, i had too many question about it and i cant really remember how much call i did but i was a lot, every call they treated me the most kindly and compresive way and explain everything i asked for. HSBC is not perfect but their costumer support services are superb. So after all these years i will recommend it to anyone who wants to try a great Invesment Product. Reviewed on: 7th September 2016

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